Flickering screen when sharing Adobe PDF's.
When sharing an adobe PDF file on application view the document continuously flickers for both the host and guests. the only way to resolve this is to hold down the mouse button. It's so bad we have resulted to Zoom to share screens. Please offer a fix ASAP.
Sam Lee
shared this idea
14 comments
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Thomsch
commented
Unfortunately we've seen this problem with a couple of clients too. No idea when it happens. Only on a couple of them. On most sessions this is not a problem.
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Christina Holden
commented
This is also an issue when using CAD programs, specifically Revit 2018-2020 and AutoCAD 2018-2020. Disabling hardware acceleration in these programs does nothing to resolve flicker for presenter.
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Clive Cockburn
commented
Looks like an issue of number of pixels the problem reduces or disappears if you reduce the size of the window you are sharing until it is small enough to stop flickering on your screen the scale inside the window what you are showing. Use Ctrl + on browser or scale buttons on pdf or excel. Remember the person receiving the share can also scale their view to a preferred size
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[Deleted User]
commented
How many of you are using Citrix XenDesktop?
I have the same issue on my VDI, but not on the personal laptop with the free account.Then I found this article on the Citrix website.Outgoing screen sharing: Application sharing is not supported. Citrix Workspace app and VDA limitation
https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html
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Anonymous
commented
My customer insists on using Teams. The flickering when I share an Excel file is terrible! It's reflecting bad on me and my company since he thinks something is wrong with our sharing. Please fix this ASAP or we will have to insist customers use a different sharing service.
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Anonymous
commented
Sharing my whole desktop is really not a workable solution. There are issues with large screen resolution on smaller displays, and of course the potential risk of inadvertently sharing something inappropriate. This should be a high priority fix.
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Anonymous
commented
Yes, we are going to have to use Zoom instead because don't want to share whole desktop! MS Teams is our company approved software, but this is a major problem.
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James M
commented
Having the exact same issue. Doesn't matter if I share or not. I see it happening when both Teams and Skype for Business are open. I have to kill both apps and use Web Skype for business fvia our company's outlook.com portal. We have not yet fully migrated to Teams for IM/chat.
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Anonymous
commented
Same problem for me when sharing a window with a PDF file. Unusable. It is very rarely OK, the last time was with a 1-page document. Teams version 1.3.00.12058 under Windows 10 enterprise 1809.
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Anonymous
commented
I have the same problem: if i share a program (arcgis, autocad, ...) i get a lot of flickering.
for me sharing the desktop with a 4k monitor is very unasable -
Anonymous
commented
I wonder why it takes such a long time for Microsoft to fix this bug. The "solution" to share the whole desktop instead of just the window is annoying, especially when using more than two apps while having a video conference.
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Ville Lehto
commented
Same here as the previous comments. Flickering happens on other applications too, not only on PDF's. Sharing the whole screen is just a workaround, that's not applicable for all situations. For example we have advised our users to use application window sharing for security reasons. OR if you have SuperWide monitor. (5120 x 1440 pixels) you will run into some issues with the size/view of the screen...
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Anonymous
commented
Agree with other comments. Flickering happens also when sharing other application windows. Also agree that sharing the whole desktop does not suffer the same inconvenience. A fix is required.
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Anonymous
commented
This is not only when using Acrobat. This occurs when sharing any application window. I have resorted to sharing the entire screen (monitor) to eliminate the flickering.