Call Notifications Not Appearing
One of our users does not receive call notifications on the desktop variant of Teams.
The call simply registers in call history, regardless of whether the user answers from mobile device or not.
Full uninstall/reinstall of Teams
Clearing of Teams/chrome cache
Removal of all modern auth credentials from the machine followed by multi-factor reauthentication
Chat and other notifications appear to function without issue.
The calls come through on the web browser version and mobile device without issue.
There are no odd notification settings that would be preventing this or
The user is on 1909.
Harry Aiken commented
Did you ever get a resolution for this? We are seeing this with a number of users.