Time Zone not redirecting in Citrix\RDS environments
Currently running a Citrix environment with the Teams machine wide package installed. Time zone redirection is working, as the system time reflects the clients local time and Outlook does as well, however in teams when viewing the Calendar it shows everything in server local time which can be up to 4 hours off for some clients.
could you either:
A - have teams following the time zone redirection policy as well like the other apps...or
B - place a setting in the app that allows the client to choose their time zone so that the meeting show properly in teams.
I believe either of these would solve the issue for the clients. If there's a hidden reg key or anything I'm not aware of, please let me know.
Thanks,
Steve.
Steve MacNeil
shared this idea
Thank you for your feedback. This issue has been resolved on clients with version 21795 and above. To check for the latest updates, select your avatar in the upper-right corner of Teams and then select Check for updates.
18 comments
Comments are closed-
Anonymous
commented
looks like this is corrected in the latest build .21759 for me. Citrix App on server 2016.
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Magdolna Tóth
commented
ame issue here, works fine for desktop sessions, outlook calendar, but teams is using server timezone settings, so if a user is connecting from a different timezone the teams calendar is all messed up
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Maassi
commented
Fix it Felix
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Peter Wedig
commented
pls fix it urgent
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Anonymous
commented
Same issue here, quite frustrating forCitrix/ RDS/VDI users not in the servers timezone. Any update would be appreciated
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Anonymous
commented
We have multiple VDI users deployed over many countries and continents reported this issue. Please prioritize this issue and fix. Thank you!
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Toby Bierly
commented
I raised this bug to O365 support back in April 2020. After a few weeks, they said the Teams engineering team expected to have the issue fixed within about 1 month. I haven't been able to find anything about it since then saying the issue has been fixed. If there are users from multiple time zones that log onto the same Citrix delivery group, there's no current way around some of them having their Teams Calendar times off by whatever difference in time zone they are from the Citrix server. The only way to make sure everyone has the correct time would be to setup different delivery groups for different time zones, and set the server time zone for the servers in the delivery group to match. For instance, have multiple delivery groups for Citrix Desktop (PST), Citrix Desktop (MST), Citrix Desktop (CST), Citrix Desktop (EST), etc. But this is clunky and would ONLY be to handle Teams not handling time zones properly like every other application does. If the user goes to teams.microsoft.com inside their Citrix session the Teams web interface shows their correct timezone. It's only the Teams thick client that is not working properly. If anyone notices that Microsoft has finally fixed this issue, please update this forum. Thank you!
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Anonym
commented
same on us, intressting, not every employee have this part of issues, we have offices arroud the world, so US, AUS, CN, GER etc. but on some point expecialy in US they using TimeZones of GER ... but not everyonne, by using Ctirix ...
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Anonymous
commented
same issue here, works fine for desktop sessions, outlook calendar, but teams is using server timezone settings, so if a user is connecting from a different timezone the teams calendar is all messed up
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Anonymous
commented
Same as other companies using Citrix, timestamps issue is impacting calendars and meetings. Hopefully a fix will come out soon.
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Anonymous
commented
Like others below, we have many Citrix users and this bug will prevent them from using Teams until it is fixed.
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dg
commented
Same issue here
Teams Machine Wide Installer (ALLUSER=1)
CItrix / RDS environment using Client TimeZone Redirection - client timezone is working fine for international users in different timezones
Using CWA 1912 with Teams HDX opts
Teams Chats are timestamped using the Server System Timezone
The Orange Timeline in the teams calendar is using the Server System TmezoneThis M$ article for changing the Timezone in o365 does not resolve the issue
https://support.microsoft.com/en-us/office/change-your-display-language-and-time-zone-in-microsoft-365-for-business-6f238bff-5252-441e-b32b-655d5d85d15bOf course there is no GPO ADM/ADMX to configure the Teams client - there really should be
If Settings are to be stored in the cloud, then they shoudl be stored in the cloud and deployed to the client at runtimeCitrix stopped passing the timezone to apps using tzhook.dll in XenApp6 - https://support.citrix.com/article/CTX303498 - in favour of Microsoft APIs
Would be nice if the Microsoft APIs did their job - is there a way to add processes (via registry) in RDS for explicit process TZ redirection?
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Mark Borenstein
commented
Ideally, the application should be able to resolve the local client's timezone the same way it does for all other applications on the server session. I would vote for A.
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Nick Milian
commented
We're experiencing the same issue. We have multiple users in different time zones so applying the "fix" to the registry would make things worse for us.
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Muhammed Kutty
commented
We have also multiple VDI users reported this issue. Please prioritize this issue and fix, thanks
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Anonymous
commented
As we have a big Global Citrix Setup centralized in Denmark, we need MS to fix this ASAP
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Torsten Thomsen
commented
Microsoft please fix this. We have users all around the world connected to our Citrix environment. Using the server time zone is useless
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Chad Stephenson
commented
We see the same issue. If you go into the server registry HKLM\System\CurrentContolSet\Contol\TimeZoneInfomation and update it to the TimeZone you are in then it shows the time. This is assuming everyone logging in is on the same timezone. Our servers are in Mountain and in this case these user are in Pacific. NOT A FIX but it works