The other team member's keyboard layout is wrongly interpreted during screen sharing with giving control
I have Office365 Business Premium and I am using Microsoft Teams for educational work. During Teams meetings, I share my screen & give control to my pupils, so they can manipulate the application and type answers to questions (e.g. in Powerpoint).
I live in Belgium and my keyboard layout is Dutch (Belgium), the letters on the keyboard start as AZERTY.
During the "give control" screen sharing session, when the team member types (remotely from his PC), the keyboard layout is always incorrectly interpreted as English, thus an A becomes a Q, the Z becomes W, etc (QWERTY instead of AZERTY). This is very disturbing for my pupils and myself and distorts the user experience.
I have tried different methods of resolution, such as changing the option 'keyboard language overrides keyboard shortcuts' on the other user's Teams client to France, but that doesn't change anything (there are limited choices in that pick list); when the other user types A this is interpreted as Q.
I have also logged in to the Sharepoint Online associated with my Office 365 and I have set the default language there to Dutch (Belgium) with no effect.
I am using the latest version of Teams on iMac with MacOS 10.13.6 (High Sierra). My pupils are using the Windows version of the Teams client (Win 10 or Win 7).
How can this be resolved? Please help.
Robert Dunker commented
We really have issues @work, when taking daily actions in sessions of about 2 to 8 hours at our customers, when they share screens for system installation tasks.
Using On-Screen-Keyboard in CLI environments is a real mess!
Same Issue with Catalan to Dutch also Spanish to Dutch.
Same Issue with german to german control.
The Keyboard Layout used by Teams is a very confusing non-standard one.
öüäß are on different letters but special characters like \ are nowhere to be found at all