Opening a file from Teams in Native Excel on any Windows 10 Machine Opens an Older Same Named File
When opening a newly created file in Teams that has the same name as an older pre-existing file on a local machine or on a network share that the computer in question has accessed before, is opened in Teams, shows as the correct file, but when trying to open that file on a local copy of excel on any Windows 10 environment, opens the older file on the local machine or network share and not the version stored in Teams.
steps to replicate
- load teams
- select file to view in teams
loads new version of the file
click the three dots
select the option to open the document in Excel
opens in an Outlook window and displays as an older version of the file
choose to open to view in excel desktop
the same result - old version of the document
The workaround is to download the file to the downloads folder and then to open the file - this displays the correct file
Device types: Lenovo Laptops, Dell Laptops, MS Surface
We are also facing the same issue. Tried clearing all the cache(Office cache, Teams Cache). Also followed the steps to clear the cache from Upload center as suggested by Microsoft Support team. still the issue is same. Unfortunately, in my case, even the workaround to download and editing also throwing same error.