Caller ID Name Display
For Canadian callers, the outgoing name display does not currently work. When I make an outgoing phone call via MS Teams, the call recipient only sees my business number. They do not see my company name or any name associated with that number. In the US, there is a CNAME database that needs to be updated with a name for each phone number. In Canada, there is no database. The caller's phone company sends the caller's name, whether it is VoIP or traditional phone. Please, MS Teams, add a feature where Canadian customers can indicate what business name should appear on a call recipient's phone. Without this, customers might think I am a spam call if they don't have my phone number saved in their phone.
This will also greatly help once the feature is available.
EXTREMELY critical to have this working in Canada - Not only our outgoing caller ID, but incoming calls as well. I don't understand why this would not be a feature, actively being worked on.
Peter Johnson commented
This is a must have feature for Canadian customers, I have several of my customers moving from various VOIP solutions over to MS Teams and the lack of calling name ID is proving disruptive to their business.
anything more on when this feature will appear?
This would be good for calls within the US.