Loading chunk 12 failed when accessing File menu in Teams group
in MSTeams select the "teams" group, select "Files". Error appears where all on my files and folders should be seen. Here a detailed copy:
Loading chunk 12 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-files-prefetch~channel-files~external-files~personal-files~recent-files.min.c78d8dd2eea117359d79.js)
ChunkLoadError: Loading chunk 12 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-files-prefetch~channel-files~external-files~personal-files~recent-files.min.c78d8dd2eea117359d79.js) at Function.n.e (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:4199) at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:133430 at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:94404 at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:109906 at Object.next (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:110011) at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:109155 at new Promise (<anonymous>) at new Promise (https://statics.teams.cdn.office.net/hashedjs/3.1-app.min-adacf218.js:2182:1961) at H (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:108932) at a (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:94283) Scenario ID: documentsviewfilelistteamsv2
supriya borhade commented
sign out sign in solved this problem. in my case i was facing below issue.
Loading chunk 5 failed. (error: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-channel-prefetch~bridges-services-files-prefetch~channel-files~external-fil~f4287483.min.c1ee688a7cb7e753.js)
thank you "anonymous" Signing out and signing in again solved the problem on my ms teams as well.
This fixed it for me
Sign Out teams
Delete C:\Users\xxxxx\AppData\Local\Microsoft\Teams folder
Delete C:\Users\xxxxx\AppData\Roaming\Microsoft Teams
Signing out and signing in again solved the problem on my ms teams thanks!
My Microsoft Teams for Mac keeping given me the following error (I cannot display files, chats etc
Loading chunk 14 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-vendors~calendar-dialog~channel-files~external-files~personal-files~recent-files.min.dc0e1439a1e6829ff6ad.js)
Signing out and signing in again solved the problem, spasibo, rahmat, thanks!
Signing out of Teams and clearing cache files, as suggested by Tasj in this thread, worked for me! Thanks.
The fix where you delete the cache (%AppData%\Roaming\Microsoft\Teams\Cache) does not work. I'm going on day 7 of having this issue and it is extremely frustrating as my employer is strongly encouraging us to use Teams to collaborate on projects while we are working remotely.
I have fixed the issue on several machines now by logging the user out of Teams and closing down the client, then deleting the cache (%AppData%\Roaming\Microsoft\Teams\Cache)" and then just starting Teams and logging in again.
I have tried everything and this error persists
I tried all the tricks - clearing cache, reinstalling programs. But what ended up working was resetting my Microsoft password back to my previous password. Our IT guys periodically want us to change our password for security and it had some type of conflict. Give it a try.
Kyle Gonyer commented
We can't just have everyone in our company uninstall teams and do all the steps. There needs to be a better fix on the MS side
Tania F. commented
Which worked for me:
1. Close Teams completely
2. Uninstall Teams
3. Restart the PC
4. Delete the "%appdata%\Microsoft Teams" and "%appdata%\Microsoft\Teams" directories.
5. Restart again (you never know...)
6. Reinstall Teams
Have a nice evening!
I cannot access any of my files in Teams. Message "Loading chunk 9 failed" please help
hello everyone ,seems everyone is finding this problem to get rid against this problem please follow the following steps:-
1. sign out from teams
2. uninstall it and just drag it to recycle bin in your PCs
2. install this app again
4. sign in with your same IDs and passwords unless and until you want to change .
that's all... thank you
Tristan Van Wyk commented
I try to open files in any of my classes and they all give me this loading 12 error. Can U please help me.
bolaji Jaji commented
i had the problem too.
had same problem, sorted by deleting the app and downloading it again
same error, after clearing Cache (21.04.2020)
Yo realice lo que NELSON recomendaba y me sirvio, gracias.