Loading chunk 12 failed when accessing File menu in Teams group
in MSTeams select the "teams" group, select "Files". Error appears where all on my files and folders should be seen. Here a detailed copy:
Loading chunk 12 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-files-prefetch~channel-files~external-files~personal-files~recent-files.min.c78d8dd2eea117359d79.js)
ChunkLoadError: Loading chunk 12 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-files-prefetch~channel-files~external-files~personal-files~recent-files.min.c78d8dd2eea117359d79.js) at Function.n.e (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:4199) at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:133430 at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:94404 at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:109906 at Object.next (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:110011) at https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:109155 at new Promise (<anonymous>) at new Promise (https://statics.teams.cdn.office.net/hashedjs/3.1-app.min-adacf218.js:2182:1961) at H (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:108932) at a (https://statics.teams.cdn.office.net/hashedjs/3.2-app.min-52f093a9.js:2:94283) Scenario ID: documentsviewfilelistteamsv2
Edward Boatswain
shared this idea
33 comments
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Anonymous
commented
signing out and then signing back into Teams seems to be and answer to most issues with Teams. WHY??? This is a poor user experience. I have a difficult time convincing my leaders that we have chosen a tool that is stable, when this is the equivalent of 'did you reboot' being the first thing a help desk asks. Please fix this and other issues that need a sign out/sign in from Teams.
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Hannia Lepiz commented
El programa teams de mi computadora no me deja entrar a los archivos de
grupo que hice con los estudiantes. no se que hacer. -
Vikune
commented
Signing out and signing in again solved the problem on my ms teams thanks!
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supriya borhade
commented
sign out sign in solved this problem. in my case i was facing below issue.
Loading chunk 5 failed. (error: https://statics.teams.cdn.office.net/hashedjs/precompiled-default~bridges-services-channel-prefetch~bridges-services-files-prefetch~channel-files~external-fil~f4287483.min.c1ee688a7cb7e753.js)
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Anonymous
commented
thank you "anonymous" Signing out and signing in again solved the problem on my ms teams as well.
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Mohamed
commented
This fixed it for me
Sign Out teams
Uninstall teams
Delete C:\Users\xxxxx\AppData\Local\Microsoft\Teams folder
Delete C:\Users\xxxxx\AppData\Roaming\Microsoft Teams
Reboot
Install teams
Reboot
Login teams -
Anonymous
commented
Signing out and signing in again solved the problem on my ms teams thanks!
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Anonymous
commented
My Microsoft Teams for Mac keeping given me the following error (I cannot display files, chats etc
Loading chunk 14 failed. (missing: https://statics.teams.cdn.office.net/hashedjs/precompiled-vendors~calendar-dialog~channel-files~external-files~personal-files~recent-files.min.dc0e1439a1e6829ff6ad.js)Please help?
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Anonymous
commented
Signing out and signing in again solved the problem, spasibo, rahmat, thanks!
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Anon
commented
Signing out of Teams and clearing cache files, as suggested by Tasj in this thread, worked for me! Thanks.
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Eric
commented
The fix where you delete the cache (%AppData%\Roaming\Microsoft\Teams\Cache) does not work. I'm going on day 7 of having this issue and it is extremely frustrating as my employer is strongly encouraging us to use Teams to collaborate on projects while we are working remotely.
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Tasj
commented
I have fixed the issue on several machines now by logging the user out of Teams and closing down the client, then deleting the cache (%AppData%\Roaming\Microsoft\Teams\Cache)" and then just starting Teams and logging in again.
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Tersa
commented
I have tried everything and this error persists
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JP
commented
I tried all the tricks - clearing cache, reinstalling programs. But what ended up working was resetting my Microsoft password back to my previous password. Our IT guys periodically want us to change our password for security and it had some type of conflict. Give it a try.
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Kyle Gonyer
commented
We can't just have everyone in our company uninstall teams and do all the steps. There needs to be a better fix on the MS side
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Tania F.
commented
Hello,
Which worked for me:
1. Close Teams completely
2. Uninstall Teams
3. Restart the PC
4. Delete the "%appdata%\Microsoft Teams" and "%appdata%\Microsoft\Teams" directories.
5. Restart again (you never know...)
6. Reinstall TeamsHave a nice evening!
T. -
Wendy
commented
I cannot access any of my files in Teams. Message "Loading chunk 9 failed" please help
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Anonymous
commented
hello everyone ,seems everyone is finding this problem to get rid against this problem please follow the following steps:-
1. sign out from teams
2. uninstall it and just drag it to recycle bin in your PCs
2. install this app again
4. sign in with your same IDs and passwords unless and until you want to change .that's all... thank you
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Tristan Van Wyk
commented
I try to open files in any of my classes and they all give me this loading 12 error. Can U please help me.
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bolaji Jaji
commented
i had the problem too.