Custom Music On Hold for Phone System
Please add custom Music On Hold for phone system entirely. Give the ability to change the default. I am aware you can add custom MOH in call queue but I am looking for changing MOH for entire Phone system. Anytime you call a DID directly or just simply putting someone on hold after the call queue.
Ross B commented
This is an absolute must if Teams is going to compete with the likes of 3cx.
I will stretch this and say add music on hold on Phone System Direct Routing and native MS Teams peer-to-peer calling.
There should be a policy where we can upload our custom MOH, similar to CQ and AA and apply it as a policy to users.