Filtering by Team does not show all the channels
Recent updates to the MicrosoftTeams client make finding a channel in a Team difficult if you know the name of the Team but not the channel.
In the latest Teams client update, you changed the way users search/filter on Teams and channels. It makes it EXTREMELY difficult to find or browse a channel in a Team.
The process now for finding a channel in Teams is as follows:
1) Filter on Team (it only Shows the General Channel)
2) Click on the ellipses "..."
3) Click on "Manage Team"
4) Click on "Channels"
5) Click on the Channel...
That's FIVE clicks to get to my Channel!
The response I got from the Teams team was to filter on Channel.. That may sound nice in principle, but in reality users work in many Teams that all have the same channel names. And with features like creating a Team based on another Team, this will only become more cumbersome.
Users will know the name of the Team much more than they will know the name of the channels... OR their Teams names will be much more unique than their channel names.
This is killing my productivity. PLEASE update the client so that when you filter by a Team name it shows ALL the channels for that Team and NOT just the General Channel or a Channel that has that name.
This continues to cause issues with navigating and users not being able to find files and folders on Teams. An update would be appreciated.
Alex Carlock commented
We've run into this exact issue. We're not going to include the team name in the Channels as this is redundant. Microsoft should show all channels within a team when the filter matches the team name. The view should also scroll to the team/Channel after exiting the filter. That would also help with this issue.
Chris Wooldridge commented
As a user who works with a fluid list of about 20 active teams and many more hidden teams, it seems obvious that this behaviour is wrong.
The interesting thing about this is that the product team thought this was the right behaviour for the filter command. In other words, someone designed this so that only the General channel would be visible - they went to the effort of ensuring that the other channels are hidden. Which leads us down the "do you eat your dogfood" path.
I know how to find the channel after a filter - the really pernicious thing about this feature is that almost none of my colleagues know the trick. The result is constant complaints that "it isn't there".
It's more than a niggle, it's a productivity killer for inexperienced users and so deserves to be changed.
This is one of our major pain points in Teams.
One of the workarounds that is commonly proposed is to include the name of the Team in every channel within that team. This is redundant and shouldn't be necessary, especially considering that channel names are limited to only 50 characters.
A helpful solution would be for MS to add a control to the filter button which allows users to select whether they are filtering by Teams OR Channels, (rather than filtering by teams and channels together).
This is super annoying. I would love to have this fixed. In the meantime, I found a workaround which is to name the channels with _initials of the team in the end. For example, each team is a client e.g Microsoft Corp. The channels in the team are categorised based on the work we do for client e.g Proposals channel, Meetings channel, etc...so after I create the team with the channels, I then edit the name and add _initials in it e.g Meetings_MS. So when searching in the Teams pane, I would search for either "_MS" and it would bring all channels of Microsoft Corp or "Meetings_MS" to get to the specific team's meetings channel
Microsoft is killing productivity in Teams! Please fix ASAP!
Yes please - causing mass confusion with users !
Wayne Magon commented
5000% agree! I can’t show all Teams (due to client facing demos) so I have most hidden and use /goto to hop to Teams. I used to click on the team name to get all channels. Now I can’t. Frustrating.