Flashing Red Border
When screen sharing with Teams and using an external display, the red border around the shared window is flashing instead of being solid. A solid red border is okay, but the flashing red is very distracting. This is specifically when the external display is a ClickShare.
The red border is stable when sharing screen in Teams, however when you switch to presentation mode in Powerpoint it becomes psychedelic.
On MacOS I have the same problem
Alex K commented
when will this be solved ? I have to spend many hours MS Teams in the following weeks and it is terrible.
Jody K commented
This is still an issue. The flickering happens when sharing a specific window for an application. It does not flicker when you share a whole desktop/screen.
Greg James commented
I have a similar problem; when sharing ppt file in presentation mode, if flickers a lot. The people that are seeing the presentation, see it, but less on their end. I use the Window share after putting the file in presentation mode. It's very consistent and makes it almost impossible for me to read the slide. Help. :)
Eric Newman commented
I don't have clickshare and see it.
This problem appears only within the last few day on my Ms teams and has nothing to do with Clickshare as I don't have it on my computer. Also problem can be reproduced on 3 different computers of different brands. Can only see this problem when sharing MS word documents, no problem when sharing other applications.
I just noted this issue as we just switched from Zoom to Teams. Please get this fixed ASAP.
Some of my cowokers dont' have this issue though. So I am not sure it's because my laptop is too old or what.
this issue appears to still be happening
We have the same problem with Teams and ClickShare.
I logged in to the forums and I think Barco removed the KB10956.
I will try to log in another ticket.
agree - it is horrible -please get a fix. Clickshare attached to an Epson projector.
This is a ClickShare issue. They have a KB about it, KB10956, though you need an account to view it so I'll try to attach a screenshot here. Anticipated fix is March, 2020. https://www.barco.com/en/support/clickshare-cse-800/knowledge-base/kb10956
We are seeing this as well.
Have same issue in our installation with clickshare. Red flashing frame. Very annoying.
Hopefully this is fixed soon.
We agree! Several team members have voiced concern about the distracting and unpleasant effects of this persistent flashing. It is creating a feeling of Flicker Vertigo (also known as the Bucha Effect) for some: https://en.wikipedia.org/wiki/Flicker_vertigo. Please please revise this notification feature for screen sharing.
We too are seeing this. It is very distracting. Can you turn off the red border?
We are suffering with this as well. It it unbearable. It happens with our clickshare installations. We are a heavy user of Teams and need this to be fixed.
Jastin Telles commented
We are experiencing this with all of our devices in our buildings. Whether it's a TV, ClickShare, projector... it's very distracting and many of our users have commented about this.