Notification badge does not get removed
I have the app installed on iOS and MacOS.
When I get a new message, the badge appears on both systems.
Then I read the message and the badge goes away on MacOS, fine!
But the badge on iOS still stays there. If I open the iOS app, the badge gets cleared. Super annoying!!!
Please send another push message when the counter reaches zero, so that the badge gets removed.
I was able to fix this by posting a message in the channel. Very odd that I had to post in order to get the badge removed. this is a channel I rarely post in, mostly I just read the posts
This is happening in windows, some how you need to create a button/link to clear all badges. I have step through clearing all cache and stopping teams, rebooting everything short of uninstalling and the badge is still there, only on the Desktop app, not on web or android
Similar issue. No badges in web or desktop. But on iOS, I see 1 badge. When I look for it, I see it's on another Org. When I switch to that org / account, there is no outstanding notification there, I can open every tab. When I switch back to my main org / account, the badge briefly disappears, but in a few moments or next time I open Team iOS app, the badge is back. It will not go away.
I and other users I know are also experiencing the incorrect or increasing badge count on iOS devices, you go into the Teams App and there are 0 notifications to be seen. Please fix this asap for us OCD folks!
Ryan O'Hara commented
Agree. For me, not only does it not go away until I open the app on my phone and iPad, the notifications keep getting higher. Currently showing 14 in the badge, even though there are actually no unread messages, etc. I’ve turned off badges completely as they’re essentially pointless.
Albert Brown commented