Allow external users to access group chat
Why isn't it possible to add external users to group chat? It's a big step backwards comparing to Skype for Business and it makes life more difficult for companies working with various clients on a daily basis.

44 comments
-
Anonymous commented
This idea needs to be taken up urgently. Its easily implemented in other collab apps.
-
Anonymous commented
Not having this functionality in Teams is holding back good collaboration and between clients, consultants/contractors and third party suppliers. Simply relying on email as the only form of communicating with external parties is not very helpful or productive. Setting up a group chat is far more useful. A workaround is to create a meeting which is not as spontaneous as just chatting!
-
Chris commented
This isn't a very good collaboration tool if people with enterprise licenses can't talk to one other simply because of different domains. I've worked for a company owned by a much larger company and we had to interact with personnel from other companies that were also owned by the same larger company on a daily basis. Would have been much more efficient to be able to use Teams.
-
JMM commented
We need this.
As a workaround I create a meeting, and we daily use the chat. -
Anonymous commented
yes! allow!
-
Anonymous commented
up
-
Jurgen commented
We can't even add our own MSP to group chats or Teams - very frustrating, all it needs is the ability to scope the query to include external accounts!
-
Lucas Fumeiro commented
up
-
Goce commented
This is a must! We have clients using skype that we need to add them to group chats so we can discuss with them as a group!
-
Anithaa commented
External users interactions has no emojis.pls enable it.
-
Anonymous commented
Agreed! The video/audio quality is great.
However, the usability is extremely frustrating since most of the functionality cannot be used or figured out since it does not allow external users in Chat or Channels.
The only reason we stay with it is that there is no extra charge. I would go with google or slack or a variety of other programs if I wasn’t already committed to office365.
I am afraid to leave Dropbox because One drive and teams are too confusing compared to other apps.
I could go on forever.
-
Lukasz commented
Upvoting.....
-
Anonymous commented
This needs to be done , it will connect more people and encourage great collaboration
-
Anonymous commented
Agreed. We're using Teams to lecture young students. The lecture gets interrupted every time when a student has a question.
I think this would be the ultimate feature missing in Teams -
Mechelle Norton commented
Your Teams Admin likely has not enabled "allow guests". This is a simple option to enable, but you need to have Admin access to SharePoint/Teams settings.
-
Anonymous commented
I vote yes!
-
Brock commented
please allow this @Microsoft #Microsoft
-
Stefan Wylie commented
In the current environment, there’s no reason this should t be a feature! Make it so please.
-
Anonymous commented
Agreed, it is a huge disadvantage compared to all the other chat apps available.
-
Osman Sharif commented
Seamless integration with users being internal and external is needed - lets remove the complexity for collaboration with all users