Allow external users to access group chat
Why isn't it possible to add external users to group chat? It's a big step backwards comparing to Skype for Business and it makes life more difficult for companies working with various clients on a daily basis.
Tomek Gerke
shared this idea
35 comments
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Anithaa
commented
External users interactions has no emojis.pls enable it.
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Anonymous
commented
Agreed! The video/audio quality is great.
However, the usability is extremely frustrating since most of the functionality cannot be used or figured out since it does not allow external users in Chat or Channels.
The only reason we stay with it is that there is no extra charge. I would go with google or slack or a variety of other programs if I wasn’t already committed to office365.
I am afraid to leave Dropbox because One drive and teams are too confusing compared to other apps.
I could go on forever.
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Lukasz
commented
Upvoting.....
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Anonymous
commented
This needs to be done , it will connect more people and encourage great collaboration
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Anonymous
commented
Agreed. We're using Teams to lecture young students. The lecture gets interrupted every time when a student has a question.
I think this would be the ultimate feature missing in Teams -
Mechelle Norton
commented
Your Teams Admin likely has not enabled "allow guests". This is a simple option to enable, but you need to have Admin access to SharePoint/Teams settings.
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Anonymous
commented
I vote yes!
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Brock
commented
please allow this @Microsoft #Microsoft
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Stefan Wylie
commented
In the current environment, there’s no reason this should t be a feature! Make it so please.
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Anonymous
commented
Agreed, it is a huge disadvantage compared to all the other chat apps available.
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Osman Sharif
commented
Seamless integration with users being internal and external is needed - lets remove the complexity for collaboration with all users
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Anonymous
commented
Would be a nice addition
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AlexW
commented
If not in full an option to switch on/off per team/Channel would be great
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Stefan Benadik
commented
Yes, this would be very helpful. Tx
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Casper commented
https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations
User can be added to a group chat...
External access users: No <-- Should be yes, but is currently no! :-(
Guest access users: Yes -
NOEL-BRIAND Xavier
commented
Agreed !
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Alex
commented
Group chat with external people is necessary, not every external person needs to be member of a team, and not every external conversation needs to belong to a team.
The group chat would work as a quick way to brainstorm with external people on a timeline basis, no threads, no excess of formalities and structure. It simply works going forward with people expressing their views in a quick and dynamic way.
I noticed the only work around this is by having your external users registered as a guest into your Azure AD, which then would imply they need to switch tenants to access this group chat as it will be hosted in your tenant, no theirs. Or you can do this vice versa, having someone else adding you as a guest user to their Azure AD, but then you need to switch tenants to access this group chat.
Confusing, and unecessary overhead. This goes in line with Teams making Guest users and External users that have the sameemail address be shown as different people. That is because Microsoft considers the external person using a different identity then the guest user, even though they email address is the same.
We need a better way to manage this, people get really confused when working with external/guest parties at the moment.
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Anonymous
commented
Was hoping we could get off Slack, but this is a showstopper.
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tmfitz
commented
Agreed! Come on Microsoft!
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Sven
commented
I totally agree, we are used to this feature within Skype and users changed to Teams only are missing this as a key feature. Important to get this integrated in Teams again!