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Allow external users to access group chat

Why isn't it possible to add external users to group chat? It's a big step backwards comparing to Skype for Business and it makes life more difficult for companies working with various clients on a daily basis.

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Tomek Gerke shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Agree this is needed right now. No teams are fully internal any more in these days and need to be able to work seemlessly with external contacts

  • D.B commented  ·   ·  Flag as inappropriate

    We need this feature asap, I need to add external contacts to a group chat with internal people from the org.

  • Nuwan commented  ·   ·  Flag as inappropriate

    We are also facing the same issue. We have 24x7 NOC and for our customers then can reach our team by using skype for business group chat for any kind of critical situation. But once we migrate to Teams we lost that option and we are facing lot of trouble.

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