Teams crash during calls with camera
During group calls, if I'm using my camera, Teams crashes :
First, my video freezes in the other users screens, and my screen freezes also, but sound continues working.
Then the sound also stops. At this point, buttons do not function anymore, I cannot close the applicationor end my call. Sometimes, even with the task manager, the application takes time to close, and if I reopen it too quickly, it still bugs afterwards, no button answer, no video, etc...
Same thing happens for me, freezes 10-15 minutes into a meeting with camera.. Needs to shut the whole computer down and start it up but it dosen't matter because it will freeze again... This needs to stop. Please help. T
If it crashes just try turning it on from the website but only google browser i think , thats the only fix that worked for me
Sonia Baldwin commented
The registry hack on this page helped me fixed my camera problem
I have this problem too. About 10-15 minutes into every video call, the screen totally freezes (can't even move the cursor), then the fan spins up really fast for half a second and my computer shuts down. I'm attaching a log from yesterday that I think is relevant -- I had a video call from 1-1:30pm and the crash occurred about 10 minutes in.
Specs: desktop app, macOS 10.14, on a 2019 MacBook Pro.
I have this problem too. Everything locks up during call with camera or screen share then it blue screens. I am running a HP envy x2 with a Snapdragon 835 CPU (Aarch64)
When the blue screen appears, it gives the "DPC_WATCHDOG_VIOLATION" code but the fix at https://answers.microsoft.com/en-us/windows/forum/windows_10-update/bluescreen-error-dpcwatchdogviolation/100cb707-0716-40d4-88a8-7bf9dd8f836d doesn't count for me because I don't have an ATAPI/ACHI controller. iastor.sys isn't used on my machine because the drive controller is made by qualcomm.
I get this same issue all the time. I'm on Windows 7 using Teams for video chat/calls. Several of us get regular crashes/freezes/restarts. This never happens on Webex.