Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
121 comments
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Marc
commented
Have a similar issue. I do receive new messages notifications from the app on my cellphone, but the notification disappears about 2 seconds later. So if I miss the notification and look at my phone even 5 seconds later I won't see anything.
Haven't looked down into it much, but could it be related with the feature that send only notifications if you aren't active? Like if getting the notification put you back as "active" thus removing the notification?
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Anonymous
commented
Have tried everything but can't get the notifications to work. Didn't get an important msg from my boss as he assumed my teams app will notify me just like WhatsApp or other msging apps do.
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IndefiniteBen commented
Every time I forget about this issue, it hits me in the face again. I just had to pull to refresh and wait 30 secs to get a message that I received hours ago
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Kabir
commented
Has this been a pending Microsoft teams bug for multiple years?
Is this a real thing we're dealing with? -
Dean S.
commented
Has this bug been fixed yet? I just installed Teams and I'm not receiving any notifications. Not in the desktop or mobile app. I've migrated my team from StaffHub to the Shifts app. In StaffHub I got notifications for time off requests and start of shifts. In the Shifts app, nothing!
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Anonymous
commented
No alert when a new chat occurs.
Not good for work when in a rural region of WA
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Pranada
commented
Very frustrating and leaves our teams chatting on WhatsApp instead of using the solution we’re paying for.
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Anonymous
commented
Has there been a repair to this? We just converted and are not enjoying that there is no sound for when a new chat message appears! Need HELP!
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Anonymous
commented
I have made a comment in Teams, and someone responded. But when I go back to review the information is gone. It is almost like I didn't get to it soon enough and then it disappeared.
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Anonymous
commented
my classes are not receiving notifications on any replies in the conversations and the students are missing important information. They are using multiple devices all with the same lack of notifications...
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Anonymous
commented
Big problem. I cannot use Teams on my PC, need to use the chat on my phone in order to stay current with the conversation.
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Anonymous
commented
Same issue here. This is a big issue.
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Alyssa
commented
I have been experiencing this issue this week. Sometimes the notification banner appears but often it does not. The '1' icon does not appear on the icon either. This causes many missed messages.
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Olman Gonzalez
commented
My entire team is having this same issue. No sound, banner or email notifications. One team member received a notification of a new chat she was already replying too... not too useful!
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CarolF
commented
We are having the same issue and it's annoying and a pain because it might be 2 hours or more before you go to look at the program and you have all these messages that you never knew you had.
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P Jensen
commented
Adding to this, the audio chat notifications only work if you do not have the Chat tab opened. If the Teams window is not in focus and on the Chat Tab, audio and toast notifications do not display.
By switching to any other tab, the Audio and toast notifications will play.
Thus, my very dumb workaround is to just switch to the Meetings Tab when I walk away from my computer but have my wireless headphones on, thus ensuring I at least hear a ding when a message comes in.
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Brandon Coday
commented
My entire tenant is also having this issue. Is there a fix incoming?
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Karthikeyan Arivalagan
commented
This is very annoying. Because of this bug, Teams is not usable anymore.
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MR
commented
I am having the same problem as rt. It's causing me to miss a lot of messages.
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Anonymous
commented
I can confirm that this is happening since today. All was working fine yesterday, and I have not changed any settings in Teams