Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
112 comments
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Anonymous
commented
my classes are not receiving notifications on any replies in the conversations and the students are missing important information. They are using multiple devices all with the same lack of notifications...
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Anonymous
commented
Big problem. I cannot use Teams on my PC, need to use the chat on my phone in order to stay current with the conversation.
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Anonymous
commented
Same issue here. This is a big issue.
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Alyssa
commented
I have been experiencing this issue this week. Sometimes the notification banner appears but often it does not. The '1' icon does not appear on the icon either. This causes many missed messages.
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Olman Gonzalez
commented
My entire team is having this same issue. No sound, banner or email notifications. One team member received a notification of a new chat she was already replying too... not too useful!
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CarolF
commented
We are having the same issue and it's annoying and a pain because it might be 2 hours or more before you go to look at the program and you have all these messages that you never knew you had.
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P Jensen
commented
Adding to this, the audio chat notifications only work if you do not have the Chat tab opened. If the Teams window is not in focus and on the Chat Tab, audio and toast notifications do not display.
By switching to any other tab, the Audio and toast notifications will play.
Thus, my very dumb workaround is to just switch to the Meetings Tab when I walk away from my computer but have my wireless headphones on, thus ensuring I at least hear a ding when a message comes in.
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Brandon Coday
commented
My entire tenant is also having this issue. Is there a fix incoming?
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Karthikeyan Arivalagan
commented
This is very annoying. Because of this bug, Teams is not usable anymore.
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MR
commented
I am having the same problem as rt. It's causing me to miss a lot of messages.
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Anonymous
commented
I can confirm that this is happening since today. All was working fine yesterday, and I have not changed any settings in Teams
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rt
commented
Got a similar problem. In my case I do not get any notifications from the current active chat while the app is in background.
Ex: If chat with A was open while minimizing the window I will not receive any notifications from A but will from B. If I start chatting with B and than minimize I will not receive from B but will receive from A.OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.16299 N/A Build 16299
Microsoft Teams Version 1.1.00.19257