Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
121 comments
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JW
commented
No message notifications at all. Have to go into app , into my groups to then see if there is a new message. Not the best way of contacting people at the moment, but we want to get away from wechat eventually, so sticking around. All of us use on phones. Android and Ios
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Anonymous
commented
Andriod and iOS same issue
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Anonymous
commented
I also have this problem but on iOS device.
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Ingrid Mengdehl
commented
Several of our users are reporting this as well. Mostly on Windows desktop.
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Gem
commented
Same happening to me. On windows and on android
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Bruce Kreeger
commented
We are having the same issue but it is working on my Android (Note 10) but selecting a tone is not working. On our desktops, if the app ix minimized we get no alert and have the same problem when the app is opened as far as selecting the notification alert.
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Avani Pai
commented
I also have this issue, but on my Android mobile device. My phone will buzz when there are new messages, but I won't get a banner. So my phone just buzzes and it took me a while to realize that I was getting a Teams message. If I do get banners, it happens several hours later.
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Nicole Whitehead
commented
Getting notifications via the desktop app but not mobile. I checked my iOS settings and also changed the notification settings in the mobile app itself to “Always”. Had a colleague test by tagging one of the teams I own and no mobile notification comes through.
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Boris
commented
Found the same issue, and have experienced random inconsistency in getting notifications myself.
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Anonymous
commented
Same issue. we have a large team and are finding that despite consistent settings across platforms, different team members are experiencing a range of issues around notifications not being received.
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Anonymous
commented
I’ve been the same issue, I enabled notifications from both Teams settings and phone settings, still unable to get even a single notification. Kindly fix it ASAP.
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T
commented
Having the same issue - most of my notifications are set to "banner and email", with missed activity frequency "as soon as possible" but I'm not getting emails!
It seems like Channel notification settings might be overriding the general notification settings - and bizarrely, there's no "email" option for Channel notifications
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Bryan
commented
Teams on my iPad will not allow me to select “always” send notifications.
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Deniz Ilimsever
commented
Possibly a wrong setting?
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Deniz Ilimsever
commented
I don't have any problems with that!?
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Matt Brinkhoff
commented
This is something that our users have been not so gently bringing to our attention for a while now. Hoping for a fix SOON.
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Jason Chong
commented
My colleague and I can't receive any notifications so far...Please solve it, it is really unusable and worst bug for a messaging application.
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Yan noize
commented
Please update and wake up!
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In the marketplace
commented
If someone comments on a task within a channel, the notifications are not being received. Missed an important message. whats up with this?
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Anonymous
commented
Have tried everything many many times but can't get the notifications to work and stay on. Sometimes working for a short period but then again not. Solution please!