Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
113 comments
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b
commented
Also if user has activity on desktop app, maybe only partial notification to phone app, this is an annoyance to get chat on desktop and then phone buzz constantly. Leads to disabling notifications on phone as a result overall bad user experience. I think hangouts handles this well, if I'm chating on desktop its knows not to buzz the phone although it still shows an icon.
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John Weidmann
commented
Since migrating from Skype to Teams our notifications have NEVER worked. We've tried everything, installation - every googled item possible. Out of 20 people in our org. 3 people are able to hear sound or see notifications. It seems that this would be top priority. We've been on Teams for 2 months now and they are ready to switch to another platform. Please fix all notifications.
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Anonymous
commented
We are not getting Teams notifications for 3-4 hours after the chat message is sent. Been like this for a couple weeks now. We've advised people to stop using it.
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Vincent Ricard
commented
still unpatched
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Cody James
commented
A few of our users are experiencing this and only for 2 channels (out of 7) within a single team. The other teams work just fine. The activity that happens in these affected channels don't show up in the activity feed, either.
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Anonymous
commented
I intermittently do not receive email notifications for missed chats, when those missed chats occur in organizations I am a guest in. Nor do the alerts appear as a badge count visually on the Org name in the drop down list of orgs I am a part of. The only way I know some activity has occurred in another org is by actually switching to it. A huge pain..tons of missed activity as a result.
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Abhay
commented
When I go to Settings > Notifications, I do not see the Teams app listed.
When I go to Settings > Teams app, under "Allow Teams To Access" there is no setting for Notifications. -
Abhay
commented
How much more time it will take to on notifications and this same issue facing in outlook also
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Aaron
commented
im on desktop version "You have Microsoft Teams Version 1.3.00.362 (64-bit)" had same issue android phone version 1416\1.0.0.2019121201 got notification but desktop nothing.
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Wm Glass
commented
We migrated our internal communication from slack to teams and the lag/missing notifications is a huge hassle. Our team is generally mobile around our facility and whereas we had almost no issues with slack now it seems like our communication has been cut in half because users don’t trust the app. Issues with not getting notifications and issues where msgs are on a cell phone app but not on a desktop.
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Tim
commented
Teams App Version 1.0.92 on iPhone 11 Pro -iOS 13.3
When I go to Settings > Notifications, I do not see the Teams app listed.
When I go to Settings > Teams app, under "Allow Teams To Access" there is no setting for Notifications. -
Anonymous
commented
Same issue
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JW
commented
No message notifications at all. Have to go into app , into my groups to then see if there is a new message. Not the best way of contacting people at the moment, but we want to get away from wechat eventually, so sticking around. All of us use on phones. Android and Ios
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Anonymous
commented
Andriod and iOS same issue
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Anonymous
commented
I also have this problem but on iOS device.
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Ingrid Mengdehl
commented
Several of our users are reporting this as well. Mostly on Windows desktop.
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Gem
commented
Same happening to me. On windows and on android
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Bruce Kreeger
commented
We are having the same issue but it is working on my Android (Note 10) but selecting a tone is not working. On our desktops, if the app ix minimized we get no alert and have the same problem when the app is opened as far as selecting the notification alert.
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Avani Pai
commented
I also have this issue, but on my Android mobile device. My phone will buzz when there are new messages, but I won't get a banner. So my phone just buzzes and it took me a while to realize that I was getting a Teams message. If I do get banners, it happens several hours later.
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Nicole Whitehead
commented
Getting notifications via the desktop app but not mobile. I checked my iOS settings and also changed the notification settings in the mobile app itself to “Always”. Had a colleague test by tagging one of the teams I own and no mobile notification comes through.