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Notifications are not coming

After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.

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Umananda shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Prasi commented  ·   ·  Flag as inappropriate

    Notifications are still not appearing. Looks like restarting teams regularly only will help.

  • Jason Beaumont commented  ·   ·  Flag as inappropriate

    Now August, one of my users just reported this issue again. No notification banners, but a notification sound is playing.

    Focus assist does not apply as the user is on Windows 8.1

  • Kyle Cheney commented  ·   ·  Flag as inappropriate

    Checking in on July 2nd 2020, Still having this issue. I'm on Teams version 2.0.15, build 1.077.2020062609 calling version 2020.20.01.1 and updated to the latest version of iOS
    Edit: We restarted the phone, and it still didn't work. Started troubleshooting. Everything pointed to going to settings>calls>change 'call forwarding' options so it worked. BUT that option is NOT available anywhere on the mobile app, and getting to it in a browser was confusing as well. Before we tried to hunt down the missing 'call' tab in the settings on the browser, we tried the app again and it worked... Wish I knew what fixed it for all of you.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Our users are all still having the same issue, has been happening at least for the last month.

  • Rachel commented  ·   ·  Flag as inappropriate

    None of my notifications come through on either my iPad or iPhone. This problem only developed in the past week and a half.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Notifications are still not working. I miss all Teams meetings and chats when away from my computer unless I physically log in through my phone. Really need this fixed soon!

  • Jeff Ansari commented  ·   ·  Flag as inappropriate

    Notifications on iPhone were working fine for a while, but for about a week or so (maybe a little longer) I don't receive them on my iPhone running iOS 13.4.1 with the Apple settings for notifications turned on for Teams, as well as the Teams setting set to send notifications "Always" (as opposed to "only when inactive on desktop").

    So if I leave my desktop computer, I miss any Teams message that is sent to me, unless I open the Teams app on the iPhone - then they are either there already or all come in at once when it refreshes.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Notifications still do not come. This is particularly true if you have another Microsoft product open somewhere. For example, if I am working on Outlook on my desktop and want to receive notifications for teams, Microsoft always assumes that I will see the teams notice. I do not. Sometimes my desktop is open and I'm on my phone away from my desk and need to see the team's notification immediately. Most other messaging apps have a feature where you can choose whether to always be notified or be notified only if your app isn't up or open. If the app is open in the background, teams still thinks that you are using it. That's not the case!

  • Sergey commented  ·   ·  Flag as inappropriate

    An update that was rolled out today doesn’t fix my issue with notifications. All notifications appear as fully white screen with no content visible, when you hover over mouse than content appears

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