Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
112 comments
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Antoine
commented
Still notification don't come
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Adam
commented
Can we please get some information on this? We have tons of users whose call notifications are coming up behind several open windows and they are missing calls because they can't minimize everything in time. This should be HIGH PRIORITY. We use Microsoft Voice so this is a huge disruption for us since the Teams client is our softphone.
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Anonymous
commented
We also have this problem in our organisation. This needs to be fixed asap! The call notification needs to be forced to be shown!
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Alex
commented
**** I reissued the annoying problem...please push!!! *****
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Matty Brown commented
The notification at the bottom right of the screen has been appearing underneath other windows for months now. Every time I get a call, if I'm not in the Teams application, I have to minimize every window that's on top of the Teams notification until I can see if. Very frustrating - it takes ages to answer a call, whilst I'm hunting for the notification window.
Come on Microsoft, sort it out!! -
Anonymous
commented
Since beginning of this year, we are facing the same issue.
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Manuel
commented
Not fixed, all computers in my organization have te same issue
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Noone
commented
@Alex (Teams Engineering, Microsoft Teams), the notification problem was NEVER fixed. Thousands of us STILL don't get an answer notification when we receive a call locally whilst connected via RDP, even if we switch to local desktop. Come on Microsoft, this is fundamental stuff. We need an answer notification to pick up the call. Given the magnitude of the issue (hundreds experiencing it in my company alone, let alone globally) and the fundamental nature of being able to easily answer a call, this should be the highest priority bug.
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Martin
commented
No problems until update for new notification settings. Now all notifications are in the background. I have to minimize all windows to get the message popup. No matter if it is a chat, call, Meeting reminder....This is an essential feature of a messenger.
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Alex
commented
***** I reissued the annoying problem...please push!!! *****
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Rafael
commented
having the same issue, multiple reports today
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Adrian Piller
commented
Same issue for me as well as reported by @Bram:
Using Teams version 1.3.00.33674 (64-bit) and usually working via a Remote Desktop Connection opened via Citrix Workspace version 20.10.0.20 for Client work. I hear the calling sound in Teams and I also get the call on my iPhone with the Teams app installed, but on my windows 10 laptop there is no possibility to accept the call via the pop up or in the Teams application. My workaround in the past was to check who is calling on my iPhone, then searching the last chat in Teams with this contact on my laptop, then on the top right I was able to accept the call using the accept button. This workaround is not working anymore since the voice and video call buttons in the chat on the top right changed from the circular shape to the rectangular shape.
All my coworkers are reporting the same issue. -
Ryan Young
commented
Was this ever fixed? I am just wondering as this issue is occuring for staff at the company where i work on a regular basis. This is on the Windows version, client 1.3.00.28779.
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Scott
commented
This issue is still happening to multiple users
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Jeroen
commented
We have the same issue with multiple users. Also looks like the problem is getting bigger in time to more and more users. For the most users we are working at the same method as Bram has posted earlier. (Citrix client and teams local on a laptop)
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Henk
commented
This is happening for several of my users
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Anonymous
commented
I have users experiencing this also.
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Bram
commented
This issue seems to be back.
Multiple people that work within in a Citrix environment (opened fullscreen) who have Teams installed on the local laptop don't get the notification anymore (always worked for them) although they hear that someone is calling them within Citrix. Going outside of fullscreen Citrix does show the main Teams window, the sound of someone calling them can still be heard but they can not see (or accept for that matter) the call or pop-up.
This happened somewhere around +/- half November 2020.
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Anonymous
commented
I no longer receive any banner notifications even though notifications are active in settings and channels/chats.
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KAREEM MOSTAPHA KHATIB ( EL )
commented
After the new update, there is a problem in the notifications.