Notifications are not coming
After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.
Umananda
shared this idea
The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.
Thanks!
77 comments
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NigelT
commented
So where’s the update from Alex? 4 months on....
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Kyle Cheney
commented
Checking in on July 2nd 2020, Still having this issue. I'm on Teams version 2.0.15, build 1.077.2020062609 calling version 2020.20.01.1 and updated to the latest version of iOS
Edit: We restarted the phone, and it still didn't work. Started troubleshooting. Everything pointed to going to settings>calls>change 'call forwarding' options so it worked. BUT that option is NOT available anywhere on the mobile app, and getting to it in a browser was confusing as well. Before we tried to hunt down the missing 'call' tab in the settings on the browser, we tried the app again and it worked... Wish I knew what fixed it for all of you. -
Anonymous
commented
Our users are all still having the same issue, has been happening at least for the last month.
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Rachel
commented
None of my notifications come through on either my iPad or iPhone. This problem only developed in the past week and a half.
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Ejberra
commented
Still not working...
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Anonymous
commented
Notifications are still not working. I miss all Teams meetings and chats when away from my computer unless I physically log in through my phone. Really need this fixed soon!
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Jeff Ansari
commented
Notifications on iPhone were working fine for a while, but for about a week or so (maybe a little longer) I don't receive them on my iPhone running iOS 13.4.1 with the Apple settings for notifications turned on for Teams, as well as the Teams setting set to send notifications "Always" (as opposed to "only when inactive on desktop").
So if I leave my desktop computer, I miss any Teams message that is sent to me, unless I open the Teams app on the iPhone - then they are either there already or all come in at once when it refreshes.
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Laurence Oldfield
commented
We're still having this issue for call notifications for some users
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Anonymous
commented
Notifications still do not come. This is particularly true if you have another Microsoft product open somewhere. For example, if I am working on Outlook on my desktop and want to receive notifications for teams, Microsoft always assumes that I will see the teams notice. I do not. Sometimes my desktop is open and I'm on my phone away from my desk and need to see the team's notification immediately. Most other messaging apps have a feature where you can choose whether to always be notified or be notified only if your app isn't up or open. If the app is open in the background, teams still thinks that you are using it. That's not the case!
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MikeB
commented
Does this ticket cover phones not ringing (notifying) as well?
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Anonymous
commented
Still no notifications on Iphone 7
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Raja
commented
We are still experiencing this issues!!!!
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Anonymous
commented
@Alex: this big has not been solved. What's the update?
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Sergey
commented
An update that was rolled out today doesn’t fix my issue with notifications. All notifications appear as fully white screen with no content visible, when you hover over mouse than content appears
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Sergey
commented
Hi @Alex, is this fix covers bug with notifications on MacOS? notifications appear fully but in white colour without any content in it (see attachment). When you hover over mouse than content appear. Tried to reinstall 2 times same issue. My Mac OS 10.15.4
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Andi Maier
commented
Any update on this?
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Anonymous
commented
Trash
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Sam K
commented
Team/Channel notifications are still not working is a productivity killer. When in the fix expected?
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Lee
commented
Any ideas when this will be rolled out? You mentioned 'by the weekend' on the 10th.
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Maho
commented
I experienced a lapse in notification this morning on my mobile app when the teams application was not in operation. No banner, no ring on a new chat thread until I opened up the teams app. I did receive a notification and banner and bell alert last night on a reply without having the teams app running.
Is this also something that will be fixed in Alex’s mention on March 11?
