Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information

Thanks for using Microsoft Teams!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Teams window goes full screen on my Mac if I closed it previously

    Since the latest update, the window itself forgets the size it was set up and occupies all the state in the screen. This happens every time I switch to Teams app after closing manually thew window myself, which is a very typical usage in Mac (closing the window, but not the app).

    To reproduce it I just:
    1. With Teams opened, I close the window clicking the red button or the shortcut cmd+W.
    2. I switch to any other app.
    3. I focus back to Teams again, clicking the app icon in the Dock.

    Expected behaviour: The window will occupy…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Teams app version in the Applications Finder is wrong

    I have noticed that the latest version of the Teams app for macOS from https://www.microsoft.com/en-gb/microsoft-teams/download-app, displays the version number 1.3.00.33671 within the Teams app. However, in the Applications > Finder it shows as 1.00.33671?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. What is happening with the teams features on mac?

    One day i have some grateful features (like background options and noise suppression) and then, in a next release those has disappeared. Each time i update the client i see less options... is that right? that makes me quite difficult for suggest to my organization for daily use.

    teams macos client: 1.3.00.33671
    macbook pro early 2013 (Catalina 10.15.7)
    2.7 GHz Quad-Core Intel Core i7
    NVIDIA GeForce GT 650M 1 GB

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Virtual Background does not work reliably

    Teams 1.3.00.33671
    MacBook Pro Retina mid-2012 with macOS 10.14.6

    When quitting and restarting Teams the virtual background feature disappears and is no more available during your video meetings. To make it work again I found a tedious workaround:

    Go to settings -> Camera settings, launch a test call -> The video sometimes does not show virtual background so hangup. Launch again a test call, after few seconds the virtual background may appears and now you can hangup and use team for any meeting with virtual background activated... until the next restart of Teams.

    This 100% reproducible on my setup.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Camera light remains on after video call

    After the video call ended, the green camera light remains on.

    $ lsof | grep -w -i "vdc" | awk '{printf $2"\n"}' | xargs ps
    PID TT STAT TIME COMMAND
    2852 ?? S 19:23.01 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams
    25579 ?? R 12:28.95 /Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper (Renderer).app/Contents/MacOS/Microsoft Teams Helper (Renderer) --type=renderer --autoplay-policy=no-user-gesture-required --disable-background-t

    Note that 25579 is in running (R) state.

    If MS Teams is restarted, the green camera light goes off until the next meeting.

    /Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams

    Added MS Teams log…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Links to local files on Mac are not recognized and do not work

    Links to local files and to files on local servers like
    file:///Volumes/SHARENAME/folder/folder/blablabla.docx
    should be clickable in chat, wiki, notebooks and in documents opened in Teams. such links do work in native apps as Word, Excel...
    This would make collaboration much easier. (Not all files can be moved into Teams or OneDrive).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Background settings panel is empty

    On Teams for Mac Version 1.3.00.33671, the Background settings panel (More actions > Show background effects) is empty. The header says "Background settings" with a close button, and it says "Others won't see your video while you preview" at the bottom. The Preview and Apply buttons are both greyed out.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. BigSur installation of Teams

    When installing the Teams .pkg file I am prompted for Admin password and then the installer reprompts me for password in continuous cycle. I know with 100% certainty that the password I am putting in is correct.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Version auto-update failure with Mac OS BigSur and M1 Chip

    If I hit check for updates, teams shows there is an update available, and if I click to finish the update Teams hangs and shows only a blank screen, after several minutes I force close it and then Teams returns with the same previous version.

    I'm running Teams Version 1.3.00.33671 and Big Sur 11.2.1 (20D74)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Teams for macOS / Big Sur fullscreen bug

    macOS Big Sur (ver.11.2.1)
    MacBook Pro (16-inch, 2019)

    Teams client for macOS

    In macOS,
    After closing the window(cmd+w), when I re-open Teams, force it to full screen.

    I think...it must be opened in the same position, before/after closing.

    맥 OS에서 윈도우닫기(cmd+w)를 한 후에 팀즈를 다시 열면,
    강제로 전체화면이 됩니다.
    제 생각에 윈도우 닫은 후 다시 열 때 같은 위치, 같은 상태로 열려야 할 것 같습니다.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. In-meeting chat makes Teams unresponsive

    Teams on Mac becomes unreponsive when clicking the 'Show conversation' button. Audio continues to work, but the buttons at the top (Chat, Participants, Leave, etc.) all disappear. You can't take part in the chat or scroll up or down in the chat. Have to quit Teams, relaunch the application, and rejoin the meeting to fix.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Incoming Call notifications inconsistent

    When there is an incoming call, the notification is inconsistent and sometimes very hard to find to be able to answer a call.
    Sometimes I get an popup option with the option to answer or reject and sometimes this is not displayed at all. When it is not displayed I have found I have to work out who is calling me and then view the Chat for that person and there is then a 'Join' option at the top of the screen. This is very frustrating and means I sometimes miss calls.
    This is on a Macbook Catalina 10.15.7 and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. teams is causing my Mac to heat up and the fans to be very loud

    to fix teams for Mac as its a common issue, even within your own online forums, that teams is causing brand new Mac machines to be put under immense stress. I understand apple and Microsoft are rival companies but if the performance is bad on apple devices it just effects education and work. if teams can run fine on windows, it can run fine on MacOS.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. in a meeting window, click the chat icon, the chat expands on the right side and takes over the layout of the whole window

    in a meeting window, click the chat icon, the chat expands on the right side and takes over the layout of the whole window.
    All buttons and controls lost - only closing window works.

    Runs on MacBook Pro 2020 13"
    You have Microsoft Teams Version 1.3.00.24758. It was last updated on 2/10/21.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. unable to assign quiz

    Every time I try to assign a quiz from Forms to one of my classes, the desktop app freezes, so I have to do it on the web app. I'm using a 2012 MacBook Pro running Mojave.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. OneDrive Status Icons in Mac Finder

    Sync icons (green/red dots) in OneDrive folder on Mac have not been visible for over a month. I am on macOS 10.14.6 (18G7016). While the right-click options for Sharing, etc. are availalble, and the OneDrive widget in the menu bar will show when files are syncing, I do not get the "sync status" icons next to my files in the OneDrive folder in my Finder.

    I have checked that the OneDrive Finder Extension is checked ON in System Preferences. I used to be able to Force Relaunch the Finder to get the sync status icons back, but that no longer…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Teams does not respond to application switching on MacOS

    When you use an Apple Computer it allows you to switch easily between applications by selecting Command Tab. This allows you to choose the app you want to switch to. Unfortunately the Micorsoft Coders have not realised this and it is poorly coded and does not work. Other Micorsoft Apps do work like OneNote, but Teams has not been coded properly. Could you please fix it. Am using all the newest MacOS system software and recent hardware.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Teams authentication prompt in meeting locks mic and camera buttons in current state

    Context: I use Teams through the Mac desktop client. I need to authenticate to Teams while using my organization's VPN, because the authentication server is only available through VPN. Due to configuration issues that are out of scope of this ticket, I have a degraded experience audio and visual experience when using the VPN, so I've found it necessary to disable the VPN while attending a meeting in order to hear and see people.

    Issue: When in this state - authenticated, in meeting, but then having turned off VPN - after an hour, my access token expires, and I am…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Virtual Background (blur or picture) : option disapeared

    As described in this thread :

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41026024-blur-and-the-background-features-are-complete-gone

    Please restore this feature that was working before.

    It's now a basic feature available in all descent similar tools but no more present in Teams (Background blur works on my macOS 10.14 macBook Pro Retina mid-2012 with Zoom, Google Meet, and even Skype from Microsoft).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Teams on macOS doesn't remember window size

    When I size the MS Teams app window to a specific size, then click the red close button. Later when I launch the Teams app from the dock it goes to fullscreen instead of the window size that was set previously.

    This doesn't affect the minimize (yellow) button.

    macOS: 11.1
    Teams: 1.3.00.33671

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 10 11
  • Don't see your idea?

Feedback and Knowledge Base