Bug Reports

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  1. hang up call using cmd-shift-b does not work

    When I hover over the "hang up" button in a video call, I can see the shortcut is supposed to be cmd-shift-b, but when I press cmd-shift-b, nothing happens. cmd-shift-m to mute does work.

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. External Mic is not supported with latest update

    With the update that hit today I can no longer use my Blue microphone. It's been working great but now I can only use the built in mic on the iMac. Last update the external cameras were taken away not you have taken away external mics. Please give us control over our own devices.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Gallery view of participants reduced to 4 only Version 1.3.00.18164

    Just upgraded to version 1.3.00.18164 on MacOS and now only see 4 participants at a time during meetings. The previous version did not have this issue. After reboot, tested in safe mode, re-install of Teams and issue persists.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    18 votes
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    10 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. in the mac desktop app when on a call (voice or video) multitasking does not work

    there is a bug in the desktop version of the mac app whereby once in a call (voice or video) it is not possible to multitask and keep the meeting window smaller in the top of the app

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. attachment

    I can't find attachment button, or cant do drag and drop any pictures to microsoft team apps/ web.

    I have to use my iphone device to send pictures 🤦🏻‍♂️

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. attachment

    I can't find attachment button, or cant do drag and drop any pictures to microsoft team apps/ web.

    I have to use my iphone device to send pictures 🤦🏻‍♂️

    0 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Video intermittently locks up on multiple Macs, iPads, iPhones, even in > 1gbps environments. Only solution is to stop, drop and restart.

    Video intermittently locks up on multiple Macs, iPads, iPhones, even in > 1gbps environments. Only solution is to stop, kill the app and restart. In an hour long call this can happen 2 or 3 times. Happens almost every day. Also on iOS devices.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Black screen appears when sharing

    Using a Mac with an additional Dell screen 1910*1080, I have a black screen when I initiate a call and the other person shares either an app or their desktop.
    I simply hang up and get them to initiate the call, then I'm able to see their screen when they share it. Very frustrating.

    Also, when the black screen appears if I go to another chat then I can see the video of the person but when I go back to the chat the video returns to a black screen.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. on mac, its not possible to open, view or zoom into any image on any chat.

    Our org (around 20k users) has teams. In the chat, frequently people paste images. The image comes up small in the chat UI, its a fraction of its actual size.

    Unfortuantely, there is no option (on the mac at least) to open the image, zoom in or otherwise view it.

    this is a HUGE limitation. In slack or skupe, if you click on an image in the chat, it opens the image large, and you ahve to click X to close it and get back to chat.

    Teams has something like this, when you click on the image, the window…

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problems taking control on a MacBook

    We would like to ask your guidance because some users who use Microsoft Teams on MacBook have the following problem:
    When they request control they can have access, but when they want to execute some action they are unable to do nothing.
    They're using Teams from the desktop.
    The problem occurs when control is given from Windows to
    MacBook and from MacBook to MacBook.
    What's interesting is that one of the users can get in control and
    work from their MacBook without problems.
    (He has OS X El Capitan version 10.11.6)

    The others users who are having the problem have…

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. When using Teams screensharing for a website in Chrome on OSX, Teams slows down rendering of website content

    A common use case for Teams for any software company would be demoing your platform to prospective clients using Microsoft Teams.

    What frequently happens for us for Mac and PC Teams users, is when we share a Google chrome window of our platform, if Teams screen share is enabled, the web pages of our platform (and any other platform like Jira) load very slowly. If you disable Teams screenshare and load the same website, it loads normally.

    This is not isolated to old computers, it happens on new computers with 16gb+ RAM. Somehow the system resource that Teams is using…

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Added invitees to a recurring meeting, clicked Send Update and then Teams sent out a "Meeting Canceled" to everyone

    Added invitees to a recurring meeting in Teams on Mac, then I.clicked "Send Update" and then Teams sent out a "Meeting Canceled" to everyone. So in turn no-one could attend the meeting. This has happened a few times. I am using Teams on Mac.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Using a MacBook Pro and Safari - "MSTeams is loading" loop endlessly

    Using a MacBook Pro and Safari - "MSTeams is loading" loop endlessly

    Despite x 4 fresh downloads from Mac download button for desktop or mobile on official website .

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. No way to reopen closed main window on macOS

    If a user closes the Microsoft Teams window on macOS there is no way to reopen it.

    The only way to bring it back is to use the task switcher to go back to Teams, and then quit and restart the application.

    I suggest one of the following solutions:


    • Closing the window could merely hide/minimize the application or open a new , minimized window

    • Closing the window could quit the application entirely.

    • There could be a "Open Main Window" option in either the "Window" or "View" menus that is greyed-out/disabled if a main window is open.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. CRITICAL BUG: macOS lacks a volume slider.

    It's all in the title. The macOS Microsoft Teams app is devoid of a volume slider. It can only be a bug, unless the dev team didn't ask a QA team to test their work.

    It's not an annoyance, it's an essential feature which was in msn messenger about two decades ago. It was in skype, it's on Discord.

    You're not coding in a vacuum, please pay attention to users.
    Thank you for your time. Pardon my arrogance, I'm stuck using a service I want to like but then I jump off my seat when someone decides to leave their…

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Teams won't offer option to share content in the MacOS Preview App

    When sharing content displayed in the MacOS Preview Application (for example a pdf file), this content is not available to share in Teams. It appears that Teams does not see or make available Preview windows to be selected to share.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. When i recive a call on mobile i cant see it on my desktop

    1.sometimes I receive only call on mobile and can't see it on Mac
    2. If answer a call on mobile I can't switch to mac

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Delete custom background image

    If you remove a custom background image from the folder the image is not removed inside teams

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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