Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information

Thanks for using Microsoft Teams!

I found a bug...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Unable to send messages

    I was unable to send messages and getting the error like this "Failed to send".

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bots posting adaptive cards with charts can take 10s to load

    Charts sometimes half load, then I'm required to keep scroling up and down before I see the rest of the chart or the content below the chart. I see this when I use Qubie app from the Store and then use 'show results to team' command. --> see attached for an example of a half loaded chart.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →
  3. Startup options don't work

    "Auto start application" and "Open application in background" do not work. The Teams application will start full screen in the foreground no matter the settings. Please allow settings to stop auto-launch and stop pop up window.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pasting big text - Teams Hanging Forever !!!

    *Steps to reproduce*
    Copy a huge amount of HTML with Text
    Paste it in a chat box
    Note a message regarding "need to Shorten the message"
    Place your cursor in the text box (Click in it)

    Notice UI Hangs
    Restart Teams - Notice the text field is still populated with the text
    Still can't place my cursor in the bin to shorten it

    Only solution is to move to the web app

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Click into meetings. Unable to chat with participants as it opens a chat window with just me in it.

    Click into meetings. Unable to chat with participants as it opens a chat window with just me in it.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  6. Double login when signing in

    Logging in when work email address on app will bring me to my securemail owa login page to login again.
    Effectively making me login twice.

    Steps:
    1.) Open app, asks me to sign in, inputted company email and password. Enter.
    2.) Brings me to our company's owa securemail login webpage.
    input company email and password. Enter.
    3.) Enter app successful.

    Also, please make camera zoomable. When sharing video via rear camera, we are unable to pinch and zoom, or tap to focus.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  7. wrong translation of ZIP in Dutch

    I found a funny translation in Dutch when you hover over the icon of a ZIP file in Files. The pop-up for the file type says 'Postcode' like postal code in English. Of course Zip means zipper here... and does not need any tranlation. could be just called ZIP.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
  8. status unknown

    Hi. Since yesterday I cannot change my status. I use the desktop free version with my co-workers and my status is always unknown. I cannot change that. Can someone help me?

    3 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Unable to upload files

    We just setup our instance of teams and after a day, we still are getting the error message on all files:

    We are setting up your file directory.
    Try refreshing the page after a few minutes or check back later.

    6 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Files  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  11. Teams on Mac not showing tabs

    Is it possible to fix Teams bug in Mac where you can't see tabs like Class Notebook or Assignments? It is possible to click on those, but nothing shows up. Reinstalling doesn't fix problem.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Action line hides text - can't copy

    When the message is not the first one (when the same person sends multiple messages) the action line (Like, Save, mark as unread) is going over the text and hides it so you can't copy it.
    The action line should hide itself when you start to mark the text or maybe to be next to the message and not on it.

    6 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cancelling a transfer then clicking Resume puts the call on hold

    Repro steps:

    1. Make a PSTN call to a Teams user that has E3 + Phone Systems and an MS Calling Plan.
    2. Answer with Teams client.
    3. From call controls, select Transfer (or Consult then Transfer).
    4. Instead of picking a user, just click Cancel. (image001.jpg)
    5. Then click Resume. (image002.jpg)

    Expected:
    Call resumes.

    Actual:
    Client displays "Parking" but then puts the call on hold. (No park code listed.) (image003.jpg)

    Have to go to upper left and click Resume again in order to return to the call. (image004.jpg)

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  14. Usernames in Chat tab display as an Id string instead of the person's name

    Description: In the Chat window, two of our users' names in the Recent and Favorites list appear as an Id value instead of their actual name.

    Repro Steps:
    1. Open Teams Desktop and click on the 'Chat' tab.
    2. In the Recent and Favorites lists, two of our users will constantly have an Id value instead of their name listed above their most recent message (see screenshot).

    I see this issue consistently in the Windows Desktop app, intermittently in the web client in Microsoft Edge, and never on the iOS version.

    Platform: Desktop app [1.1.00.28562, x64]
    Browser: Microsoft Edge
    Device…

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
  15. Removed guests still appear in user search suggestions when adding users to a call.

    Description: Guest users who have been removed from a Team still appear as search results when trying to add someone to a meeting.

    Repro Steps:
    1. Add a guest to a team.
    2. Start a meeting. In the 'Invite someone' search of the Participants pane, enter the first letter of the Guest's name find the Guest and invite them to the meeting.
    3. End the meeting.
    4. In 'Manage Team', remove the Guest from the team.
    5. Repeat Step 2. You will see that the Guest still shows up in the list.

    This same issue also appears in the 'Search…

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Guest Access  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  17. Renaming a channel does not take effect in the Files section

    If a channel are renamed from X to Y and you go into the Files section the the title that are shown is still X and not Y.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Teams & Channels  ·  Flag idea as inappropriate…  ·  Admin →
  18. Some member accounts are unable to use OneDrive. Can not share files in direct chat.

    Some member accounts are unable to use OneDrive. Can not share files in direct chat. A message about the lack of OneDrive for business is displayed.

    3 votes
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →
  19. video

    I just started using Teams on Google Chrome. My problem is the camera can not work at all. What should I do?

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  20. Move task list item deletes whole row

    Hierarchy of task list items can't be changed, as the whole line is being deleted when you click on the symbol.

    1 vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base