Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information

Thanks for using Microsoft Teams!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    716 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    131 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. invisible notification window mac

    My teams client was updated to 1.3.00.28778 on 11/13/20. Prior to this update, I did not have the problem I describe below:

    1) Launch Teams
    2) Receive a message from a teammate prompting a notification
    3) Switch to Teams
    4) Read message
    5) Select Window Menu
    6) Observe that a window titled "Message Notification" still exists
    7) "Bring All To Front" does not make a notification visible
    8) No option exists to close this Message Notification window

    Others have complained about this problem - a quick search using Google for "invisible notification window" gets multiple hits.

    The window is not…

    81 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    11 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. cmd+tab doens't go to Teams application

    With every other application on my computer (Mac) I can hit Cmd+Tab and navigate between apps using the app switcher, when I let go of cmd+tab that program becomes active and the desktop switches to the desktop with the application, teams has not been doing that recently although it had this behavior in the past.

    28 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    104 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Extreme CPU usage of Teams for Mac when using video

    Teams for Mac makes the computer almost unusable when using video conference. CPU goes to 100%, teams app slows down, Mac starts fan at max speed making even worse the experience of participating in a video conference (because of the noise).

    A fix is URGENT and IMPORTANT, over any other feature.

    66 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    13 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teams on macOS doesn't remember window size

    When I size the MS Teams app window to a specific size, then click the red close button. Later when I launch the Teams app from the dock it goes to fullscreen instead of the window size that was set previously.

    This doesn't affect the minimize (yellow) button.

    macOS: 11.1
    Teams: 1.3.00.33671

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Teams connecting sound controlled by play / pause button

    I had an incoming Teams call. Using the play / pause keyboard button, I paused music from Pandora.com in Google Chrome and took the call. Afterwards, I pressed the button to resume music, but instead, it was controlling the Teams sound for incoming calls. I could pause and restarted the sound.

    I don't know the exact conditions to reproduce this, but it was so strange I had to share it. Details about my configuration:


    • Teams 1.3.00.28778

    • Google Chrome, Version 86.0.4240.183 (Official Build) (x86_64)

    • macOS 10.15.7 (19H15)

    • Apple Magic Keyboard with Numeric Keypad

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams for Mac looses focus when switching between spaces

    If you
    1. have multiple Spaces activated on a Mac,
    2. move to a different Space than the one where Teams is located and
    3. switch back to Teams suing Cmd+Tab,
    Teams looses focus, i.e. the three circles in the upper left corner and the search field are both greyed out, you can not continue writing in the chat window and none of the keyboard shortcuts are working. You have to press in the Teams window using the mouse to get focus back. This does not happen when switching between Teams and other apps within the same Space. (However, if…

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. System audio share not available

    The option to share audio from any Mac I own doesn’t even appear on the screen sharing menu. So I’m totally unable to share music or videos with sound, which makes Teams pretty useless in sense of giving lessons or school classes.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Presenter view in Powerpoint shows others blank screen

    It looks like it isn't possible to present to a team call with presenter notes, as they get a blank screen when that view is chosen. It is possible to use a normal presentation or to just share the window and step through the slides that way, but it isn't possible to get visibility of the presenter notes as part of a proper presentation. This was from a Macbook presenting to a Macbook from the desktop Teams application.

    41 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    20 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. Application Switching on Mac OS

    I often find that Teams will not take focus when using the App Switcher feature on Mac OS (i.e.: ⌘ + Tab, à la the Task Switcher functionality in Windows). I find I have to click the icon in the dock, which will take my to the workspace where the Teams client window resides, but then I have to click the icon in the dock again to get the app to take focus. It is literally the only app on my machine that misbehaves in such a way, and it's really frustrating.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Camera light remains on after video call

    After the video call ended, the green camera light remains on.

    $ lsof | grep -w -i "vdc" | awk '{printf $2"\n"}' | xargs ps
    PID TT STAT TIME COMMAND
    2852 ?? S 19:23.01 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams
    25579 ?? R 12:28.95 /Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper (Renderer).app/Contents/MacOS/Microsoft Teams Helper (Renderer) --type=renderer --autoplay-policy=no-user-gesture-required --disable-background-t

    Note that 25579 is in running (R) state.

    If MS Teams is restarted, the green camera light goes off until the next meeting.

    /Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams

    Added MS Teams log…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. In-meeting chat makes Teams unresponsive

    Teams on Mac becomes unreponsive when clicking the 'Show conversation' button. Audio continues to work, but the buttons at the top (Chat, Participants, Leave, etc.) all disappear. You can't take part in the chat or scroll up or down in the chat. Have to quit Teams, relaunch the application, and rejoin the meeting to fix.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. in a meeting window, click the chat icon, the chat expands on the right side and takes over the layout of the whole window

    in a meeting window, click the chat icon, the chat expands on the right side and takes over the layout of the whole window.
    All buttons and controls lost - only closing window works.

    Runs on MacBook Pro 2020 13"
    You have Microsoft Teams Version 1.3.00.24758. It was last updated on 2/10/21.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. mac command tab doesn't work when using multiple desktops

    Command tabbing to MS Teams doesn't work when MS Teams is on a different desktop. This is for Mac. It should switch the the desktop that MS Teams is on, and it should have MS Teams be in the foreground and active.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Notifications on macOS

    An applicarion on macOS even those coming from Microsoft must adhere to the Standard GUI.
    Why is not possible to manage notifications the usual way on macOS?
    Why there is no way to receive notifications when the app is not running?

    Please make Teams a good citizen of macOS.
    Thank you!

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. macOS: teams video call freezes on notifications of teams (toast)

    When I'm in a video call and a "popup" (toast) notification of teams is shown, for example because of a chat in a different channel or a notification of a new meeting starting, the video in the current call freezes for a while.

    I'm on macOS Catalina (10.15.4)
    You have Microsoft Teams Version 1.3.00.4460. It was last updated on 14/03/2020.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Screen sharing not working under OSX Big Sur

    Since upgrading to Big Sur the screen sharing feature does not work anymore. All permissions granted, however selecting any of the sharing options (selecting the screen to share) does not have any effect -> the options don't disappear after the selection and the sharing is not started.

    Update: I've now started a meeting with only myself participating and was able to activate screen sharing (of course without seeing whether something would be shown for other participants). I'll check in the next meeting, whether the problem returns.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 10 11
  • Don't see your idea?

Feedback and Knowledge Base