Bug Reports

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  1. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    79 votes
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    8 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    18 votes
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    10 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Presenter view in Powerpoint shows others blank screen

    It looks like it isn't possible to present to a team call with presenter notes, as they get a blank screen when that view is chosen. It is possible to use a normal presentation or to just share the window and step through the slides that way, but it isn't possible to get visibility of the presenter notes as part of a proper presentation. This was from a Macbook presenting to a Macbook from the desktop Teams application.

    25 votes
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    11 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Extreme CPU usage of Teams for Mac when using video

    Teams for Mac makes the computer almost unusable when using video conference. CPU goes to 100%, teams app slows down, Mac starts fan at max speed making even worse the experience of participating in a video conference (because of the noise).

    A fix is URGENT and IMPORTANT, over any other feature.

    12 votes
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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. macOS: teams video call freezes on notifications of teams (toast)

    When I'm in a video call and a "popup" (toast) notification of teams is shown, for example because of a chat in a different channel or a notification of a new meeting starting, the video in the current call freezes for a while.

    I'm on macOS Catalina (10.15.4)
    You have Microsoft Teams Version 1.3.00.4460. It was last updated on 14/03/2020.

    9 votes
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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Teams for Mac looses focus when switching between spaces

    If you
    1. have multiple Spaces activated on a Mac,
    2. move to a different Space than the one where Teams is located and
    3. switch back to Teams suing Cmd+Tab,
    Teams looses focus, i.e. the three circles in the upper left corner and the search field are both greyed out, you can not continue writing in the chat window and none of the keyboard shortcuts are working. You have to press in the Teams window using the mouse to get focus back. This does not happen when switching between Teams and other apps within the same Space. (However, if…

    5 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. hang up call using cmd-shift-b does not work

    When I hover over the "hang up" button in a video call, I can see the shortcut is supposed to be cmd-shift-b, but when I press cmd-shift-b, nothing happens. cmd-shift-m to mute does work.

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Excel Window Sharing Does Not Work On Teams MacOS Client

    When in a Teams meeting, you cannot share an Excel Window if a spreadsheet is open. If you share the Excel Window prior to opening a spreadsheet, Teams will allow the share, but as soon as you open a spreadsheet, the share stops and Teams notifies you that it cannot find the window. Others have reported this problem on the community forums. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-of-macbook-cannot-share-excel-workbook-on-screen-sharing/m-p/1187293

    7 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Teams for Mac uses high performance GPU

    When I look in the task manager on my MBP Teams is using the high performance GPU. I’m viewing conversations this doesn’t seem right and risks chewing up battery life.

    I’d like to see better power saving performance out of this app that I have to spend a lot of time in.

    27 votes
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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. on mac, its not possible to open, view or zoom into any image on any chat.

    Our org (around 20k users) has teams. In the chat, frequently people paste images. The image comes up small in the chat UI, its a fraction of its actual size.

    Unfortuantely, there is no option (on the mac at least) to open the image, zoom in or otherwise view it.

    this is a HUGE limitation. In slack or skupe, if you click on an image in the chat, it opens the image large, and you ahve to click X to close it and get back to chat.

    Teams has something like this, when you click on the image, the window…

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. External Mic is not supported with latest update

    With the update that hit today I can no longer use my Blue microphone. It's been working great but now I can only use the built in mic on the iMac. Last update the external cameras were taken away not you have taken away external mics. Please give us control over our own devices.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. screen sharing freezes

    When someone is sharing their screen with me, sometimes the share will freeze until I move the mouse. This is on Mac with an external monitor.

    4 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Notifications come up white on OS X application

    The notifications come up white, then after about 30 seconds they render. I just turned them off because they distract me and don't show me information. It would be much better if you would just use the MacOS notification system like everyone else.

    2 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. I do not see updated profile pictures of my team members. Profile picture seems to be cached on Mac version of Team.

    My team members have updated their profile picture but I only see them old picture on my mac team. On a web Team client I do see new profile picture

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Background settings doesn't work when Teams not logged in and joining call as guest

    Background blur settings is blank and doesn't work when Teams is not logged in and used for guest access.

    3 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Gallery view of participants reduced to 4 only Version 1.3.00.18164

    Just upgraded to version 1.3.00.18164 on MacOS and now only see 4 participants at a time during meetings. The previous version did not have this issue. After reboot, tested in safe mode, re-install of Teams and issue persists.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Virtual backgrounds not working

    Virtual backgrounds used to work with Teams Client for macOS. But with v. 1.3.00.9271. on macOS Catalina (10.15.2) I'm not longer able to select and use any virtual backgrounds at all anymore. The actual bacground files are still in the respective folder. Already re-installed the client.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. in the mac desktop app when on a call (voice or video) multitasking does not work

    there is a bug in the desktop version of the mac app whereby once in a call (voice or video) it is not possible to multitask and keep the meeting window smaller in the top of the app

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. attachment

    I can't find attachment button, or cant do drag and drop any pictures to microsoft team apps/ web.

    I have to use my iphone device to send pictures 🤦🏻‍♂️

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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