Bug Reports

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  1. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    289 votes
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    53 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Cannot add Teams meeting to a single occurrence of a series

    Hello,
    We have a new issue - when a Delegate tries to convert a single occurrence in a series to a Teams meeting she gets a message telling her she must convert the entire series to a Teams meeting. (""This is one appointment in a series. To make it an online meeting, open the meeting series and try again.")

    She does not want to change the entire series to a Teams meeting.

    She states that she was able to do this until about a week ago. When opening a recurring meeting, she would get prompted and choose the single occurrence…

    119 votes
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    5 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  3. Screen sharing broken on Linux with 1.3.00.16851

    Latest release for Linux 1.3.00.16851 broke screen sharing on Ubuntu 18.04.4 LTS / i3wm.

    Complete screen went black. Only red border and mouse courser visible. Working fine with previews version 1.3.00.5153.

    117 votes
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    18 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Team desktop client picking low quality video resolution from set offered by web cam.

    Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.

    This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.

    I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.

    To be clear this is a bug in how team client selects from the dshow resolutions offered.

    More here https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/

    This issue does not affect web client.

    confirmed in client version 1.3.00.13565

    100 votes
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    2 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Time Zone not redirecting in Citrix\RDS environments

    Currently running a Citrix environment with the Teams machine wide package installed. Time zone redirection is working, as the system time reflects the clients local time and Outlook does as well, however in teams when viewing the Calendar it shows everything in server local time which can be up to 4 hours off for some clients.

    could you either:
    A - have teams following the time zone redirection policy as well like the other apps...or
    B - place a setting in the app that allows the client to choose their time zone so that the meeting show properly in teams.

    140 votes
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    17 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  6. Flickering screen when sharing Adobe PDF's.

    When sharing an adobe PDF file on application view the document continuously flickers for both the host and guests. the only way to resolve this is to hold down the mouse button. It's so bad we have resulted to Zoom to share screens. Please offer a fix ASAP.

    90 votes
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    26 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remove comfort noise

    It seems like Microsoft Teams has a comfort noise: https://en.wikipedia.org/wiki/Comfort_noise , at least on the Windows Desktop Client - please give us an option to disable it or remove it completely.

    Also see:
    https://techcommunity.microsoft.com/t5/microsoft-teams/background-white-static-noise-even-with-microphones-muted/m-p/1254880

    81 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    85 votes
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    9 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. 31 votes
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    20 comments  ·  Client - iOS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Sometime tagging mention has not receive notification

    It seems some bugs. When user mentioned by tag that sometime it has not receive notification.But its not anytime happens. just sometime

    49 votes
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    0 comments  ·  Notifications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enable gif background effects

    When you select a gif as a background effect, it just appears as a still picture and is not animated. Please add support for gifs so that if you set a gif as your background effect, it is animated. Thank you!

    70 votes
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    3 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  12. Can't join a meeting: stuck on "Connecting..." screen

    Sometimes I can't connect to a meeting. It's just stuck on "Connecting..." screen and never lets me in. I have to restart Teams app several times before I finally can join. I noticed that when Teams doesn't say that there're several people already in (and I know for fact several people have already joined), then I'll definitely have hard time connecting. I'm using the Teams application on Windows. I experienced this issue with meetings created in Outlook by someone else (I wasn't the meeting organizer).

    176 votes
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    38 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  13. Screen sharing - drop-downs on browser appear blank

    Microsoft Teams made the drop-downs list on Chrome not appears when sharing screen to other users.

    Many persons reported that bug in the suggestion forum: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37592302-screen-sharing-drop-downs-on-browser-appear-blan

    Windows 10

    75 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. staticTabs are created automatically in manifest.json without name and contentUrl, So we could not install Bot.

    When we create custom app bot using APP STUDIO, Personal tabs(about, conversations) are created automatically. Then i try to install the app, the error will occur.
    The error when i install app is as bellow.

    manifest.json の読み取り中にエラーが発生しました:
    "staticTabs[0].name" は必須です
    "staticTabs[0].contentUrl" は必須です
    "staticTabs[1].name" は必須です
    "staticTabs[1].contentUrl" は必須です

    This error message say each name and contentUrl are required, but I can not edit and delete each tabs from APP STUDIO.

    There was not this problem before.
    Does anyone know what is the problem in this situation?

    Thanks.

    38 votes
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    3 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →
  15. The latest IOS app 2.0.11 no longer shows individual schedule under Your Shifts.

    The latest IOS app 2.0.11 no longer show individual schedule under Your Shifts. However, my schedule is still visible under Team Shifts.
    Going to Settings > Shifts > Clear Shifts App Data did NOT correct the issue.
    Deleting the app and re-adding it did NOT correct the issue.
    If I go to Settings > Profile > View Schedule, I can see my current work schedule.
    Your Shifts was working correctly under version 2.0.10.

    36 votes
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    12 comments  ·  Client - iOS  ·  Flag idea as inappropriate…  ·  Admin →
  16. If teams is minimized it shows me as away after 5/10 minutes

    Teams shows me as away when the desktop app is minimized. I am still working but my team thinks I am away. Very annoying!

    43 votes
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    3 comments  ·  Presence  ·  Flag idea as inappropriate…  ·  Admin →
  17. Filtering by Team does not show all the channels

    Recent updates to the MicrosoftTeams client make finding a channel in a Team difficult if you know the name of the Team but not the channel.

    In the latest Teams client update, you changed the way users search/filter on Teams and channels. It makes it EXTREMELY difficult to find or browse a channel in a Team.

    The process now for finding a channel in Teams is as follows:
    1) Filter on Team (it only Shows the General Channel)
    2) Click on the ellipses "..."
    3) Click on "Manage Team"
    4) Click on "Channels"
    5) Click on the Channel...

    That's FIVE…

    127 votes
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    17 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  18. My status will not update from away to available unless I activate the teams window.

    My teams status will update to away automatically, but I've noticed that after returning to the computer, the status remains "away" unless the teams window becomes the active window. Once I activate the teams window again, the status will reset automatically after a few seconds. However, this is not intuitive, if I have teams running in the background, it will show me as away even if I've been back and active on my computer for hours, and I won't even be aware.

    27 votes
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    2 comments  ·  Presence  ·  Flag idea as inappropriate…  ·  Admin →
  19. Excel freezes during screen-sharing session

    I always share Screen instead of Excel app/file.  I've had to quit and re-open Excel spreadsheets too many times during screen-sharing sessions.

    26 votes
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    7 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  20. Teams now setting my status to "Away" after 10 minutes?!?

    While working outside of the Teams windows it sets Teams to "Away" after a very short time, even while working on the PC. As most people are not constantly just using Teams this leads others to believe one is not at their desk. There needs to be a way to turn to off and/or manually set the timeout period.

    17 votes
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    4 comments  ·  Teams & Channels  ·  Flag idea as inappropriate…  ·  Admin →
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