Bug Reports
Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.
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To best enable us to reproduce the issue you are encountering, please include the following when possible:
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- Exact repro steps
- Platform
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When i recive a call on mobile i cant see it on my desktop
1.sometimes I receive only call on mobile and can't see it on Mac
2. If answer a call on mobile I can't switch to mac1 vote -
Delete custom background image
If you remove a custom background image from the folder the image is not removed inside teams
1 vote -
Incoming calls audio too loud makes Mac audio crackling
Incoming calls audio too loud makes Mac audio crackling and affected Mac speakers for life.
1 vote -
Mac user is kicked out of Teams Meetings after MacOS upgrade
After upgrading MacOS the user is kicked out of Teams Meetings after 20-30 seconds. User kan use Teams on iPhone, Windows pc, Web client and Mac with older OS.
System info:
macOS Catalina, version 10.15.5
MacBook Pro (13-inch, 2018), 2,3 GHz Quad-Core Intel Core i5Temporary solution:
Found that removing virus software, ESET Endpoint Security, solved the problem.1 vote -
CUSTOM virtual backgrounds not working on a 2020 (brand-new) MacBook Pro 13"
I just upgraded to a new MBP 13" (high-spec version, Quad-Core, 16GB RAM etc.) and noticed that my own CUSTOM virtual backgrounds do not show up as an option.
I have uploaded my images into the required folder (/users/<USERNAME>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads).
This function used to work on my older MacBook AIR which had inferior specs.
1 vote -
Mac Retina 13 has no Teams custom background
Mac Retina 13 teams app does not contain any custom background
1 vote -
Microsoft Teams on MacoOS is breaking option+left/rigth arrow system shortcut binding.
Please use other shortcut to change tab.
1 vote -
I do not see updated profile pictures of my team members. Profile picture seems to be cached on Mac version of Team.
My team members have updated their profile picture but I only see them old picture on my mac team. On a web Team client I do see new profile picture
1 vote -
Mac audio problem
We have problems with audio in mac os clients. Users have to change to mobile application. Windows, linux, android or ios has no problems. Mac users sound (mac book pro 2019, mac min 2019) has a lot of cuts and network works fine.
1 vote -
Background settings doesn't work when Teams not logged in and joining call as guest
Background blur settings is blank and doesn't work when Teams is not logged in and used for guest access.
1 vote -
Screensharing not working from MacOS Systems!
Screensharing not working from MacOS Systems!
Remote viewers only see the desktop, no applications.
Please fix!
1 vote -
Teams display theme is forgotten when app restarts
The Teams client on Mac has a hard time remembering which display theme was selected. Each time the application restarts it's 50/50 whether the app will revert to the default theme.
1 vote -
Teams application crashes (or video dies) when a new update is available
It seems everyone an updated for Teams is pushed out to the Mac client, the client will either flat out quit without warning, or the ability to use video will die. Restarting the client doesn't help, however installing the update fixes the video issue (until the next update).
1 vote -
No participant controls in meetings app on Mac.
This used to work two weeks ago, but last week and this week it wasn't there any more: in some big meetings (church service) the option to pin the speaker full screen and all other options are missing.
Say we're in the opening 4-pane window and the main speaker comes on I'd like to only see him full screen. I rightclick on his pane and there's no options at all except a grayed out [copy (#V)]. Which doesn't work, of course, it's grayed out. Same if I click on the person's name in that pane. See attached pic. It's not…1 vote -
Double pressings space bar on macOS client to insert a period leaves a space before the period.
Double pressing space bar on Mac client to insert a period does not delete the first space. For example:
This is how double pressing a space bar normally works. It follows regular grammar.
In Teams, double pressing the space bar appears as follows . The space before the period does not get deleted, but the space after the period remains .
1 vote -
Notification onenote student work
I cannot see if my students have worked on their notebook/homework... (normally it should be bold if it is new as it is in teams) but with mac that does not work...
1 vote -
1 vote
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Can’t redeem invitations properly
When someone sends me an invitation, I select “redeem” and it opens the browser instead of the app. Then the browser tells me to launch the app; but the button to launch the app from the browser doesn’t work. When I open the app, the invitation is still unredeemed.
1 vote -
Incorrect behavior with French/Français (Canada) keyboard shortcuts in MacOS
I have a French "
Français (Canada)" keyboard with a Mac. Trying to type a forwardslash/in a text field using the normal keystroke,option-é, brings up the keyboard shortcut menu instead of typing a forwardslash. The default shortcut for this menu isoption-/on a US keyboard. Changing the keyboard language in Teams to French "Français (France)" nominally changes the keyboard shortcut tocommand-shift-/but the actual behavior does not change. Typingoption-éwith the keyboard set to French still opens the keyboard shortcut menu, which shows the shortcut ascommand-shift-/despite the actual…1 vote -
1 vote
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