Bug Reports

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  1. screen sharing freezes

    When someone is sharing their screen with me, sometimes the share will freeze until I move the mouse. This is on Mac with an external monitor.

    8 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Notifications on macOS

    An applicarion on macOS even those coming from Microsoft must adhere to the Standard GUI.
    Why is not possible to manage notifications the usual way on macOS?
    Why there is no way to receive notifications when the app is not running?

    Please make Teams a good citizen of macOS.
    Thank you!

    7 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. wiki images

    Images on wiki are deleted when clicking the section that contains the image (you need to navigate in other channels or close teams and reopen to replicate)

    7 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. No Screen Share Options

    Within the desktop app, I am unable to share my screen. When I click on the share screen icon the window opens but is blank. There are no options to click-to-select to share.

    I am able to share my screen following the same process when I am logged in thru Chrome.

    This is a new issues as of 8/17/20.

    7 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. Excel Window Sharing Does Not Work On Teams MacOS Client

    When in a Teams meeting, you cannot share an Excel Window if a spreadsheet is open. If you share the Excel Window prior to opening a spreadsheet, Teams will allow the share, but as soon as you open a spreadsheet, the share stops and Teams notifies you that it cannot find the window. Others have reported this problem on the community forums. https://techcommunity.microsoft.com/t5/microsoft-teams/teams-of-macbook-cannot-share-excel-workbook-on-screen-sharing/m-p/1187293

    7 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Not responsive, issue when worked along with Charles proxy

    Many times teams crashes when used along with apps like Charles proxy.
    When bandwidth is moderate, teams call/ sharing gets stuck/distorted even though Skype & Zoom works fine in that bandwidth.i.e requires high bandwidth.

    7 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Teams MacOS Virtual Webcam somehow broken even further, just like MSFT's promise to fix

    Before I start, I have to remind Microsoft that we are DEPENDING on support for virtual webcams in Teams to do our jobs. Trainings, teachers, etc. This isn't just a fun feature that you broke, you instead really screwed with people's livelihoods. Near as I can figure it is trying to plug the HDMI protection security hole on many cheap capture cards to not rebroadcast sportsball games that none of the people in the community care about. Guess those NBA contracts are more important than people's jobs?

    It has been three months since Microsoft broke virtual camera support for Teams…

    6 votes

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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Black screen appears when sharing

    Using a Mac with an additional Dell screen 1910*1080, I have a black screen when I initiate a call and the other person shares either an app or their desktop.
    I simply hang up and get them to initiate the call, then I'm able to see their screen when they share it. Very frustrating.

    Also, when the black screen appears if I go to another chat then I can see the video of the person but when I go back to the chat the video returns to a black screen.

    6 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. I do not see updated profile pictures of my team members. Profile picture seems to be cached on Mac version of Team.

    My team members have updated their profile picture but I only see them old picture on my mac team. On a web Team client I do see new profile picture

    6 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Option+Shift+Command+V to paste text without any formatting

    It should be possible to paste text without any formatting into a chat or channel using keyboard shortcut Option+Shift+Command+V.

    6 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Change organisations crash the client on Mac

    I'm in two organisations that use Teams. One at work and the other on my spare time.

    It would be nice if I could conntect two different mailadresser to one Teams.

    Today I must switch between the two organisations and when I switch the client crashes, se attachment.

    6 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. my microphone isn't working in Teams App on a MAC Book Pro

    my microphone isn't working in Teams App on a MAC Book Pro. The web meetings work, but not the native app on the Mac.

    6 votes

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    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. Teams on macOS doesn't remember window size

    When I size the MS Teams app window to a specific size, then click the red close button. Later when I launch the Teams app from the dock it goes to fullscreen instead of the window size that was set previously.

    This doesn't affect the minimize (yellow) button.

    macOS: 11.1
    Teams: 1.3.00.33671

    5 votes

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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. No backgrounds in MacOS 11 Bigsur.

    Image files are in Library/ApplicationSupport/Microsoft/ Teams/Backgrounds/Uploads but aren't showing in the app.
    Nor is the blur background option available.

    5 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Teams does not regain focus when in background desktop on secondary monitor

    On my second monitor, I have 5 desktops. One desktop hosts my chat programs, teams, slack, flowdock.

    When teams app is not in focus, meaning not the visible app on my second monitor and another desktop is in focus on the second monitor, using cmd+tab or clicking the teams icon on the dock does not bring the teams window into focus.

    It does show in the system menu bar as active application, however, I have to manually navigate to the desktop containing teams on the second monitor.

    This is different behavior than any other application on my mac. Cmd+tab or…

    5 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Screen sharing macOS: Only working while "System Preferences.app" is running

    Current behaviour:
    When clicking on the "Share content" icon a message ("We need permission to share your screen. Go to Security & Privacy > Screen Recording to give permission and start sharing.") appears and none of my screens/windows are available to start sharing. Teams already has the permission for "Screen Recording" in the "Security & Privacy" preferences dialog. However, as soon as I open "System Preferences.app" (any submenu) and try again while it is still open everything works as expected. I can consistently reproduce this behaviour.

    Expected behaviour:
    Screen sharing works independently of the "System Prefenrences.app" once the "Screen Recording"…

    5 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Notifications & minimized teams window not working on Mac

    notifications doesn't work properly and shows empty notification message, same for minimized teams window. It shows just a window or notification with no content on it. Mac BigSur Beta 8 (20A5374i)

    5 votes

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    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Virtual backgrounds not working

    Virtual backgrounds used to work with Teams Client for macOS. But with v. 1.3.00.9271. on macOS Catalina (10.15.2) I'm not longer able to select and use any virtual backgrounds at all anymore. The actual bacground files are still in the respective folder. Already re-installed the client.

    5 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Camera light remains on after video call

    After the video call ended, the green camera light remains on.

    $ lsof | grep -w -i "vdc" | awk '{printf $2"\n"}' | xargs ps
    PID TT STAT TIME COMMAND
    2852 ?? S 19:23.01 /Applications/Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams
    25579 ?? R 12:28.95 /Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper (Renderer).app/Contents/MacOS/Microsoft Teams Helper (Renderer) --type=renderer --autoplay-policy=no-user-gesture-required --disable-background-t

    Note that 25579 is in running (R) state.

    If MS Teams is restarted, the green camera light goes off until the next meeting.

    /Google Chrome.app/Contents/MacOS/Google Chrome -psn0147492
    25568 ?? S 4:06.39 /Applications/Microsoft Teams.app/Contents/MacOS/Teams

    Added MS Teams log…

    4 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Application Switching on Mac OS

    I often find that Teams will not take focus when using the App Switcher feature on Mac OS (i.e.: ⌘ + Tab, à la the Task Switcher functionality in Windows). I find I have to click the icon in the dock, which will take my to the workspace where the Teams client window resides, but then I have to click the icon in the dock again to get the app to take focus. It is literally the only app on my machine that misbehaves in such a way, and it's really frustrating.

    4 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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