Bug Reports

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  1. Freezes when connecting to external devices

    When connecting external displays and conference equipment the Microsoft teams application becomes unresponsive for more than 2 minutes. The issue can be replicated on other Mac devices and other connected equipment.

    3 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unable to leave a team which was deleted

    Teams v 1.1.00.8752 installed on a Mac running Sierra 10.13.4. I am unable to leave a Team which was previously deleted. When I click Leave the team - a generic error pops up and says "An error occurred" and the Team remains in my list. I was able to remove it from the Favorites but the team still shows in the "More" section. When I log in to the online/web version of Teams the team in question does not show up in any list or when searching for it (it shouldn't since it was deleted by the owner).
    I tried…

    3 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Virtual backgrounds not working

    Virtual backgrounds used to work with Teams Client for macOS. But with v. 1.3.00.9271. on macOS Catalina (10.15.2) I'm not longer able to select and use any virtual backgrounds at all anymore. The actual bacground files are still in the respective folder. Already re-installed the client.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Notifications come up white on OS X application

    The notifications come up white, then after about 30 seconds they render. I just turned them off because they distract me and don't show me information. It would be much better if you would just use the MacOS notification system like everyone else.

    2 votes
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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. No audible ringtone when receiving a Teams call

    I don't hear a ringtone on my Mac when I receive a Teams call while using the Mac Teams client. All other audio on my Mac is fine (Teams and otherwise). It appears to be a Teams bug.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. MacOS - Incoming calls not notified properly

    With MacOS client, incoming calls notification does not appear when the application is opened on a virtual desktop that is not the current one.
    The notification only appear when the call is missed.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can't select and copy more then 10 messages in conversation


    1. Can't select and copy more then 10 messages in conversation

    2. Can't select only part of message, its automatically selects all message

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. CSV files from assignments with newlines in feedback break in Excel on Mac

    When importing a CSV generated from assignments with newlines in the feedback, Excel on MacOS puts every new line in the first column on the next row instead of putting the feedback in a multi-line formatted cell. See the attached screenshot.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams links (in email) not opening in app OSX

    When I get a link to a file on teams in an email, clicking it opens up in safari (which only loads teams web app 75% of the time). There is no option on Mac to force links to open in app.

    2 votes
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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Teams appears to quit after a unknown period of time of inactivity. MAC OSX


    • Teams appears to quit after a unknown period of time of inactivity.
      o Users stop getting notifications, and most often realize it when a message comes on their phone and not to the computer
      o When they click Teams, it launches as if it was closed

    • We have the correct settings on Mac to auto-start at boot up, and to keep running if app is closed

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Option+Shift+Command+V to paste text without any formatting

    It should be possible to paste text without any formatting into a chat or channel using keyboard shortcut Option+Shift+Command+V.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sync issues between Android app and Mac app

    Sometimes, when I begin a conversation on the Mac version, the while my phone instance is also running, the responses will go only to my Android app while the chat window on the Mac one will not reflect them.
    They will get refreshed only after I close and re-open Teams on the Mac.

    2 votes
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. When using Teams screensharing for a website in Chrome on OSX, Teams slows down rendering of website content

    A common use case for Teams for any software company would be demoing your platform to prospective clients using Microsoft Teams.

    What frequently happens for us for Mac and PC Teams users, is when we share a Google chrome window of our platform, if Teams screen share is enabled, the web pages of our platform (and any other platform like Jira) load very slowly. If you disable Teams screenshare and load the same website, it loads normally.

    This is not isolated to old computers, it happens on new computers with 16gb+ RAM. Somehow the system resource that Teams is using…

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Added invitees to a recurring meeting, clicked Send Update and then Teams sent out a "Meeting Canceled" to everyone

    Added invitees to a recurring meeting in Teams on Mac, then I.clicked "Send Update" and then Teams sent out a "Meeting Canceled" to everyone. So in turn no-one could attend the meeting. This has happened a few times. I am using Teams on Mac.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Using a MacBook Pro and Safari - "MSTeams is loading" loop endlessly

    Using a MacBook Pro and Safari - "MSTeams is loading" loop endlessly

    Despite x 4 fresh downloads from Mac download button for desktop or mobile on official website .

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. No way to reopen closed main window on macOS

    If a user closes the Microsoft Teams window on macOS there is no way to reopen it.

    The only way to bring it back is to use the task switcher to go back to Teams, and then quit and restart the application.

    I suggest one of the following solutions:


    • Closing the window could merely hide/minimize the application or open a new , minimized window

    • Closing the window could quit the application entirely.

    • There could be a "Open Main Window" option in either the "Window" or "View" menus that is greyed-out/disabled if a main window is open.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. CRITICAL BUG: macOS lacks a volume slider.

    It's all in the title. The macOS Microsoft Teams app is devoid of a volume slider. It can only be a bug, unless the dev team didn't ask a QA team to test their work.

    It's not an annoyance, it's an essential feature which was in msn messenger about two decades ago. It was in skype, it's on Discord.

    You're not coding in a vacuum, please pay attention to users.
    Thank you for your time. Pardon my arrogance, I'm stuck using a service I want to like but then I jump off my seat when someone decides to leave their…

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Teams won't offer option to share content in the MacOS Preview App

    When sharing content displayed in the MacOS Preview Application (for example a pdf file), this content is not available to share in Teams. It appears that Teams does not see or make available Preview windows to be selected to share.

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. When i recive a call on mobile i cant see it on my desktop

    1.sometimes I receive only call on mobile and can't see it on Mac
    2. If answer a call on mobile I can't switch to mac

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Delete custom background image

    If you remove a custom background image from the folder the image is not removed inside teams

    1 vote
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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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