Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information
Update: Microsoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more

Thanks for using Microsoft Teams!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. can only see ppt files when trying to share.

    Big Sur 11.0.1
    You have Microsoft Teams Version 1.3.00.28778. It was last updated on 23/11/2020

    I can't share my screen on teams..... so frustrating!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Teams does not regain focus when in background desktop on secondary monitor

    On my second monitor, I have 5 desktops. One desktop hosts my chat programs, teams, slack, flowdock.

    When teams app is not in focus, meaning not the visible app on my second monitor and another desktop is in focus on the second monitor, using cmd+tab or clicking the teams icon on the dock does not bring the teams window into focus.

    It does show in the system menu bar as active application, however, I have to manually navigate to the desktop containing teams on the second monitor.

    This is different behavior than any other application on my mac. Cmd+tab or…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Insane battery drain on MACOS

    I'm seeing an insane amount of battery drain while on meeting via teams:
    I've got a macbook pro 15 from 2015
    I'm running the latest version on teams
    I can't sustain a 1h video call with teams.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Need simple, local groups like we had in Lync

    We need the ability to create simple, private groups like we had in Skype/Link

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Big Sur Voice Control not working in Teams

    You Talk, nothing happens or is dictated

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Distorted audio with AirPods Pro since Big Sur

    Since upgrading to Big Sur, I've found that my audio on Teams calls is very poor. It's intermittent but audio coming through from others sounds a bit like a Dalek and I'm told my audio when speaking is heard in the same distorted way. It sounds robotic and breaks up (inbound & outbound audio). It's like it comes and goes in waves, sometimes more frequent during calls and sometimes not so much, to the point I've managed a day of calls without issue but then in the evening it happened again. AirPods Pro fully charged etc..

    Anyone else experienced the…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. The application is blurred in Big Sur macOS

    Since the last official update to the operating system macOS Big Sur I see the application completely blurred

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. invisible notification window mac

    My teams client was updated to 1.3.00.28778 on 11/13/20. Prior to this update, I did not have the problem I describe below:

    1) Launch Teams
    2) Receive a message from a teammate prompting a notification
    3) Switch to Teams
    4) Read message
    5) Select Window Menu
    6) Observe that a window titled "Message Notification" still exists
    7) "Bring All To Front" does not make a notification visible
    8) No option exists to close this Message Notification window

    Others have complained about this problem - a quick search using Google for "invisible notification window" gets multiple hits.

    The window is not…

    115 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Teams connecting sound controlled by play / pause button

    I had an incoming Teams call. Using the play / pause keyboard button, I paused music from Pandora.com in Google Chrome and took the call. Afterwards, I pressed the button to resume music, but instead, it was controlling the Teams sound for incoming calls. I could pause and restarted the sound.

    I don't know the exact conditions to reproduce this, but it was so strange I had to share it. Details about my configuration:


    • Teams 1.3.00.28778

    • Google Chrome, Version 86.0.4240.183 (Official Build) (x86_64)

    • macOS 10.15.7 (19H15)

    • Apple Magic Keyboard with Numeric Keypad

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Notifications on macOS

    An applicarion on macOS even those coming from Microsoft must adhere to the Standard GUI.
    Why is not possible to manage notifications the usual way on macOS?
    Why there is no way to receive notifications when the app is not running?

    Please make Teams a good citizen of macOS.
    Thank you!

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. share tray empty

    After upgrading to Big Sur, my share tray is empty and I'm unable to share any screens.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Screen sharing not working under OSX Big Sur

    Since upgrading to Big Sur the screen sharing feature does not work anymore. All permissions granted, however selecting any of the sharing options (selecting the screen to share) does not have any effect -> the options don't disappear after the selection and the sharing is not started.

    Update: I've now started a meeting with only myself participating and was able to activate screen sharing (of course without seeing whether something would be shown for other participants). I'll check in the next meeting, whether the problem returns.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bug: Play button on MacBook TouchBar triggers a ringing sound after Team calls

    Whenever I finish a call in Teams, and want to play some music, I press the "play" button of the music control of my MacBook's TouchBar. Instead of music playing, I ringing sound starts playing which gives the impression someone would be calling me or that I'd be calling someone, even though no call is happening. Pressing pause on the TouchBar stops the sound, but pressing play starts it all over again.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Microsoft Teams Crashes when Working with Mulitple Accounts

    When working with multiple companies, and there is a conflict between the accounts used in the OfficeSuite (Word, Excel, Outlook, etc) and Teams, attempting to share your screen or a window in teams will cause Teams to crash and drop the connection to the Teams meeting. To illustrate with a scenario:

    If I am logged into Microsoft Word as bubba@mcghee.com and have to join a teams meeting under a different account, bubba@corp.com. I can join the meeting, however as soon as I try to share my screen, Teams will crash and I will be disconnected from the meeting.

    However,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. cmd+tab doens't go to Teams application

    With every other application on my computer (Mac) I can hit Cmd+Tab and navigate between apps using the app switcher, when I let go of cmd+tab that program becomes active and the desktop switches to the desktop with the application, teams has not been doing that recently although it had this behavior in the past.

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. fondo

    Versión Microsoft Teams 1.3.00.28778

    1- En Mac para cambiar el fondo por uno personalizado no existe botón directo. Hay que hacerlo desde Libary/Applications Support/ Microsoft/Teams / Backgrounds crear una carpeta con nombre Uploads y colocar allí la imagen.
    2- Las imágenes de fondo, tanto si son las que hay por defecto como si son personalizadas, aparecen volteadas horizontalmente.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. Teams Notifications (email) settings

    Despite turning off all email notifications in Teams (Mac OSX 10.15.7), emails are still sent for ALL new chat message notifications. Also the ‘Reset to default’ option is unavailable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can't share Powerpoint screen in OS X Teams

    This is a new bug with the most recent update to Teams, and I did not have this problem before. Basically, I can share Powerpoint when I start a Teams call, but if I have to switch to other windows, I can't select the Powerpoint window again. I have to either share the entire screen OR I have to leave the call and then restart Teams. This is pretty annoying and, according to some students, they are encountering this problem as well. This problem only seems to affect sharing Powerpoint since I am able to share other applications.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base