Bug Reports

Thank you for taking the time to report the issue you are seeing. We’re listening, and really appreciate your report.

We have partnered with UserVoice, a third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.

To best enable us to reproduce the issue you are encountering, please include the following when possible:

  • A brief description of the bug you are encountering
  • Exact repro steps
  • Platform
  • Browser
  • Device type
  • Screenshots and/or video
  • Any other helpful information
Update: Microsoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more

Thanks for using Microsoft Teams!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Teams for macOS / Big Sur fullscreen bug

    macOS Big Sur (ver.11.2.1)
    MacBook Pro (16-inch, 2019)

    Teams client for macOS

    In macOS,
    After closing the window(cmd+w), when I re-open Teams, force it to full screen.

    I think...it must be opened in the same position, before/after closing.

    맥 OS에서 윈도우닫기(cmd+w)를 한 후에 팀즈를 다시 열면,
    강제로 전체화면이 됩니다.
    제 생각에 윈도우 닫은 후 다시 열 때 같은 위치, 같은 상태로 열려야 할 것 같습니다.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. When macOS Big Sur, switching to teams use CMD-Tab doesn't change to the desktop where the teams application is running

    Steps to Reproduce:


    • macOS Big Sur

    • Have multiple desktops (MacOS feature)

    • Put teams on one of the desktops

    • Go to another desktop

    • Use CMD-Tab to change to the teams app

    Expected Result:


    • Current desktop changes to the one Teams is in, and Teams is the active window.

    Actual Result:


    • Nothing happens. System remains on the same desktop and need to manually change desktops.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Share a Window option not detecting Chrome on Mac BigSur

    Hi, I have to share complete desktop in video calls, though I want to share only my chrome window. It does detect firefox, MS-word etc. all other open applications well - but only chrome it is not able to detect.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. bluetooth keyboard stops working when teams call is on

    whenever I turn on a teams call my bluetooth logitech keyboard stops working.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pasted text has wrong font, with no way to change font

    When pasting text into a chat, sometimes the font is maintained, other times it's converted. This is a problem because there is no way to change the font in Teams. And there seems to be no logic to how/when this happens.

    Example:
    * pasting text from OneNote converts the font from Calibri to a serif font (Times?)
    * pasting text from Word or TextEdit has unpredictable behavior. Andale Mono - font is maintained. Cambria - converted to Times. Arial - font is maintained. Calibre - converted to Arial (?) or some other sans-serif font.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. Eats up CPU like Tantalus with a straw and an axe

    OH MY GOD. WORDS CANNOT DESCRIBE HOW INEFFICIENT THE CLIENT IS ON macOS.
    If I have Chrome open during a meeting, everything lags terribly. I get better FPS when I have KSP running fifteen orbital maneuvers. The client even affects its own performance! I can never trust my microphone to stay muted when it appears muted and unmute when I click on it. I CANNOT TRUST IT.
    MAKE THIS CLIENT MORE LIGHTWEIGHT. PLEASE, GODDAMMIT, PLEASE

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. MacOS

    MacOS Teams client behind other application windows does not return to the foreground / take focus when the dock icon is clicked.

    Cause: An invisible Teams window titled "Microsoft Teams Notifications" comes into focus instead.

    Solution: Redesign the notification code so that it does not have to be associated with a separate, invisible application window. Better yet, use the MacOS notification APIs to acheive notification behavior that's consistent with other MacOS applications.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams desktop does not allow using a Dante AVIO USB adaptor as microphone

    Hi,
    We had previously been using a Dante AVIO USB adaptor as microphone and speaker with Microsoft teams. This was working fine however now (unsure if much has changed) Teams does not allow me to select a seperate audio device to what the defaults are inside Mac OS. This is an issue as we are using a few different audio devices to provide seamless audio sharing in a hybrid online / teaching environment.
    Would appreciate any updates on this!
    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. Teams maximizes when clicked in Dock on Mac

    Whenever I bring Teams to the foreground by clicking the Teams icon in the Dock or clicking a notification it brings Teams to the foreground maximized... You have to manually resize the window back to normal. This is extremely detrimental to our workflows and highly annoying in general.

    Versions:
    Mac: 11.2.3
    Teams: 1.4.00.4971

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bugreport: Focusrite 4i4 multichannel sound card Teams issues

    Hi Microsoft,

    I use the Focusrite Scarlett 4i4 sound card for audio output and input on a MacOS X (currently Big Sur, but this has been a long time issue with Teams). The sound card is a multichannel sound card with:

    6 inputs
    XLR#1 mapped to input channel 1
    XLR#2 mapped to input channel 2
    stereo line-in mapped to input channels 3 and 4
    software stereo Loopback mapped to input channels 5 and 6
    4 outputs
    first stereo line-out (with volume tunable on the sound card) mapped to output channels 1 and 2
    second stereo line-out (volume only tunable on…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Virtual Background (blur or picture) : option disapeared

    As described in this thread :

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41026024-blur-and-the-background-features-are-complete-gone

    Please restore this feature that was working before.

    It's now a basic feature available in all descent similar tools but no more present in Teams (Background blur works on my macOS 10.14 macBook Pro Retina mid-2012 with Zoom, Google Meet, and even Skype from Microsoft).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. Inconsistent font with Vietnamese/Unicode texts

    Some Vietnamese characters got replaced by Helvetica font instead of Segoe font. Few of those characters are:
    ế, ệ, ổ, ươ

    Attached is the screenshot of Settings screen in Vietnamese but the same happens to message texts as well.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Profile pictures never update

    I have a serious bug, profile pictures NEVER update for me on Mac. It can take months for someone's profile picture to update, which is completely mad. And when I open the Teams Mac app, sometimes I get my new profile picture, sometimes I get my old one. Sooo odd.

    I think it's that profile pictures are getting cached on desktop as I never have this issue on the web app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Drag & Drop Files Into Conversations

    In the macOS version of Teams, it is not possible to drag and drop a file into a chat window to send it to the chat participant(s). This is expected behavior and should be working effortlessly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. chat

    In Teams client on Mac OS 11.2.2 (20D80): chat pane basically breaks the whole call window; if I open the chat pane, then I have to leave the call (by closing the window, which is practically all I can do in that window after opening the chat pane) and rejoin it.

    The messages keep scrolling uncontrollably (and appear to be old messages from previous calls on the same channel). Most of the time I have no message controls (for message composition). The cross to close the chat pane disappears. The call video in the main pane next to the chat…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. chat

    In Teams client on Mac OS 11.2.2 (20D80): chat pane basically breaks the whole call window; if I open the chat pane, then I have to leave the call (by closing the window, which is practically all I can do in that window after opening the chat pane) and rejoin it.

    The messages keep scrolling uncontrollably (and appear to be old messages from previous calls on the same channel). Most of the time I have no message controls (for message composition). The cross to close the chat pane disappears. The call video in the main pane next to the chat…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base