Bug Reports

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  1. Teams Window minimises when sharing desktop in Mac

    When I go to share my Desktop (usually, my MacBook Pro's built-in display), Teams which is sitting on my external display minimises.

    I thought this was just annoyingly by design until a Windows-using colleague said that doesn't happen with Windows, it only does that when you share the Desktop which Teams is sitting on.

    4 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  2. Problems taking control on a MacBook

    We would like to ask your guidance because some users who use Microsoft Teams on MacBook have the following problem:
    When they request control they can have access, but when they want to execute some action they are unable to do nothing.
    They're using Teams from the desktop.
    The problem occurs when control is given from Windows to
    MacBook and from MacBook to MacBook.
    What's interesting is that one of the users can get in control and
    work from their MacBook without problems.
    (He has OS X El Capitan version 10.11.6)

    The others users who are having the problem have…

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  3. Added invitees to a recurring meeting, clicked Send Update and then Teams sent out a "Meeting Canceled" to everyone

    Added invitees to a recurring meeting in Teams on Mac, then I.clicked "Send Update" and then Teams sent out a "Meeting Canceled" to everyone. So in turn no-one could attend the meeting. This has happened a few times. I am using Teams on Mac.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  4. Incorrect behavior with French/Français (Canada) keyboard shortcuts in MacOS

    I have a French "Français (Canada)" keyboard with a Mac. Trying to type a forwardslash / in a text field using the normal keystroke, option-é, brings up the keyboard shortcut menu instead of typing a forwardslash. The default shortcut for this menu is option-/ on a US keyboard. Changing the keyboard language in Teams to French "Français (France)" nominally changes the keyboard shortcut to command-shift-/ but the actual behavior does not change. Typing option-é with the keyboard set to French still opens the keyboard shortcut menu, which shows the shortcut as command-shift-/ despite the actual…

    2 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  5. No participant controls in meetings app on Mac.

    This used to work two weeks ago, but last week and this week it wasn't there any more: in some big meetings (church service) the option to pin the speaker full screen and all other options are missing.
    Say we're in the opening 4-pane window and the main speaker comes on I'd like to only see him full screen. I rightclick on his pane and there's no options at all except a grayed out [copy (#V)]. Which doesn't work, of course, it's grayed out. Same if I click on the person's name in that pane. See attached pic. It's not…

    1 vote

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  6. Opened teams and wanted to login again and get white page

    I opened Teams today and it asked to sign in. I get the first login page, which is the Microsoft login and do so and then pick my work/school account and it transfers me to a white blank page. I right clicked and hit reload and still no luck. Rebooted nothing. Deleted ~/Library/Application Support/Microsoft/Teams folder and launched again and same problem. Seems to be a common problem among Teams across Windows, Mac, etc. Thought getting rid of ~/Library/Application Support/Microsoft/Teams would fix it, but no luck. Not sure what the fix is? macOS 10.13.6 and Teams 1.2.00.34155

    3 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  7. No way to reopen closed main window on macOS

    If a user closes the Microsoft Teams window on macOS there is no way to reopen it.

    The only way to bring it back is to use the task switcher to go back to Teams, and then quit and restart the application.

    I suggest one of the following solutions:


    • Closing the window could merely hide/minimize the application or open a new , minimized window

    • Closing the window could quit the application entirely.

    • There could be a "Open Main Window" option in either the "Window" or "View" menus that is greyed-out/disabled if a main window is open.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. The Teams window randomly disappears.

    The process keeps running, but the window is gone. Happens a couple times a week (Mac desktop client 1.2.00.17856).

    13 votes

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    6 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams won't offer option to share content in the MacOS Preview App

    When sharing content displayed in the MacOS Preview Application (for example a pdf file), this content is not available to share in Teams. It appears that Teams does not see or make available Preview windows to be selected to share.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. Not responsive, issue when worked along with Charles proxy

    Many times teams crashes when used along with apps like Charles proxy.
    When bandwidth is moderate, teams call/ sharing gets stuck/distorted even though Skype & Zoom works fine in that bandwidth.i.e requires high bandwidth.

    7 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  11. When i recive a call on mobile i cant see it on my desktop

    1.sometimes I receive only call on mobile and can't see it on Mac
    2. If answer a call on mobile I can't switch to mac

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delete custom background image

    If you remove a custom background image from the folder the image is not removed inside teams

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  13. Incoming calls audio too loud makes Mac audio crackling

    Incoming calls audio too loud makes Mac audio crackling and affected Mac speakers for life.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  14. Mac user is kicked out of Teams Meetings after MacOS upgrade

    After upgrading MacOS the user is kicked out of Teams Meetings after 20-30 seconds. User kan use Teams on iPhone, Windows pc, Web client and Mac with older OS.

    System info:
    macOS Catalina, version 10.15.5
    MacBook Pro (13-inch, 2018), 2,3 GHz Quad-Core Intel Core i5

    Temporary solution:
    Found that removing virus software, ESET Endpoint Security, solved the problem.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mac Retina 13 has no Teams custom background

    Mac Retina 13 teams app does not contain any custom background

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  17. Freezes when connecting to external devices

    When connecting external displays and conference equipment the Microsoft teams application becomes unresponsive for more than 2 minutes. The issue can be replicated on other Mac devices and other connected equipment.

    4 votes

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    2 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  18. Teams for Mac (v 1.2.00.34155) Cannot click Submit on Proxy Authenticate window

    After opening Teams, a small window pops up asking me to authenticate against our Corporate Proxy servers.

    The username and password boxes are pre-populated (assume from keychain), however the submit button doesn't work - there is no way to close the window.

    I can connect and use Teams as normal so doesn't look like it's breaking anything.

    Screenshot attached, proxy details redacted.

    3 votes

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    1 comment  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  19. No audible ringtone when receiving a Teams call

    I don't hear a ringtone on my Mac when I receive a Teams call while using the Mac Teams client. All other audio on my Mac is fine (Teams and otherwise). It appears to be a Teams bug.

    2 votes

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  20. Teams display theme is forgotten when app restarts

    The Teams client on Mac has a hard time remembering which display theme was selected. Each time the application restarts it's 50/50 whether the app will revert to the default theme.

    1 vote

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    0 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
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