Bug Reports

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  1. Allow external users to access group chat

    Why isn't it possible to add external users to group chat? It's a big step backwards comparing to Skype for Business and it makes life more difficult for companies working with various clients on a daily basis.

    302 votes
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    39 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remove comfort noise

    It seems like Microsoft Teams has a comfort noise: https://en.wikipedia.org/wiki/Comfort_noise , at least on the Windows Desktop Client - please give us an option to disable it or remove it completely.

    Also see:
    https://techcommunity.microsoft.com/t5/microsoft-teams/background-white-static-noise-even-with-microphones-muted/m-p/1254880

    253 votes
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    32 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. images display inline in chat but not viewer

    Images that are posted in chat are not viewable in their original size within Teams. The viewer opens with a broken link to the image.
    Within Teams Windows App
    Reproduce:
    1. Take a screen shot and paste into the chat window.
    2. Click on the image in the chat window.
    3. The image does not display in viewer.

    Breaks on Windows 10 Teams App
    Microsoft Teams Version 1.2.00.17057 (64-bit). It was last updated on 7/1/19.
    Worked before but don't know exactly when it stopped working.
    This works in the Teams webapp.

    164 votes
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    20 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Team desktop client picking low quality video resolution from set offered by web cam.

    Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.

    This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.

    I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.

    To be clear this is a bug in how team client selects from the dshow resolutions offered.

    More here https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/

    This issue does not affect web client.

    confirmed in client version 1.3.00.13565

    156 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Screen sharing broken on Linux with 1.3.00.16851

    Latest release for Linux 1.3.00.16851 broke screen sharing on Ubuntu 18.04.4 LTS / i3wm.

    Complete screen went black. Only red border and mouse courser visible. Working fine with previews version 1.3.00.5153.

    152 votes
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    21 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Flickering screen when sharing Adobe PDF's.

    When sharing an adobe PDF file on application view the document continuously flickers for both the host and guests. the only way to resolve this is to hold down the mouse button. It's so bad we have resulted to Zoom to share screens. Please offer a fix ASAP.

    113 votes
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    28 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Screen sharing - drop-downs on browser appear blank

    Microsoft Teams made the drop-downs list on Chrome not appears when sharing screen to other users.

    Many persons reported that bug in the suggestion forum: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37592302-screen-sharing-drop-downs-on-browser-appear-blan

    Windows 10

    88 votes
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    9 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Flashing Red Border

    When screen sharing with Teams and using an external display, the red border around the shared window is flashing instead of being solid. A solid red border is okay, but the flashing red is very distracting. This is specifically when the external display is a ClickShare.

    79 votes
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    22 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Teams Outlook Plugin creates meetings with wrong tenant information after tenant switch

    I'm using Teams with different customer's tenants. Unfortunately, I'm not able to switch between the tenants directly (described possibility to click on the arrow next to my user’s image is not displayed), so I need to logout and sign into the different tenants manually.
    If I do so, team's outlook plugin doesn't recognize the tenant change for a while and meantime creates meetings in outlook with the tenant ID of the tenant I've been logged in before or – worse – is mixing up the invitations between different calendars (in calendar A the meeting with tenant B credentials will be…

    60 votes
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    16 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. Microsoft Teams Kills all Network Connectivity During Calls

    Despite having a good WiFi or Ethernet connection, regardless of which network I'm on, if I join a Microsoft Teams call, all network connectivity stops working and teams simultaneously reports poor call quality and no network connectivity. All this while on an active call which I can see and hear. Here's a full description of symptoms.

    Every time I connect to a Teams meeting:


    • Incoming call quality is ok. I can hear and see others.

    • Outgoing call quality is very poor. Others say my voice is breaking up.

    • If I unmute and speak for more than a few seconds, I…
    46 votes
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    12 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. cannot share system audio- Teams

    “ Error occurred while sharing audio” , ‘ could not share System audio” sharing videos/PPT in teams

    45 votes
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    3 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. Freezes

    While screensharing using Teams, it often freezes the other programs such as Excel.

    42 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Whenever I hit (Shift+Alt) to change my keyboard language, the cursor jumps to the end of the sentence

    There's a bug in Windows Teams Client for the desktop. Whenever I hit (Shift+Alt) to change my keyboard language, the cursor jumps to the end of the sentence.

    This makes it hard to edit sentences and fix multi-language mistakes on the fly.

    You can help the problem if you turn off spell check, but that's hardly a long term solution.

    38 votes
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    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Headset mute button behaviour is inconsistent

    USB headset mute controls are inconsistent depending on whether the headset is plugged in or not when Teams is started.

    It appears that when the headset is plugged in before Teams is started the Mute button does not control the Teams mute button. The Teams mute button does however control the headset OK (confirmed by the LED) If its plugged in after Teams is started, all works OK in both directions.

    No limitations listed here https://support.microsoft.com/en-us/office/control-calls-using-a-headset-in-teams-65d6e104-444d-4013-b8c2-f11317dd69a8?ui=en-us&rs=en-us&ad=us

    Microsoft Teams Version 1.3.00.13565
    Windows 10 17134.1425
    Plantronics C3200

    35 votes
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    4 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. Teams crashes - error code CAA301F7

    Teams crashes, error code CAA301F7
    Laptop is an HP 840 G3, running Win10 Pro version 1909 OS build 18363.815 and BIOS P78 ver. 01.25, 1/2/19
    This is not just this laptop, but other laptops we support that are having this problem. At first just a handful, but the numbers are growing. User can still access Teams via the web portal and app on their phones, but not on the laptops. We have tried steps to fix his by clearing out caches and uninstalling and reinstall and this problem still persists. I cannot find a solution to this specific error code…

    35 votes
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    86 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. PLATFORM ERROR WHEN SHARING FILES THROUGH THE WINDOW OPTION

    1.- When wanting to share files, some have commented to me that the document, video, etc. that they open during the meeting by clicking the share button is not seen in the "Window" part and it is not seen in the lower part.

    2.- So it happens that if we have a file open and we close it during the meeting, by mistake in the platform it continues to appear in the list to share and confuses thinking that we can open it from that window.

    3.- It happens in the new meeting experience

    31 votes
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    9 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Teams.exe - Installation has failed Error Pop Up

    This error message appeared after a user has logged back into the computer. It looks like Teams is trying to update itself but has failed to.

    Temporary workarounds we have done is to remove Teams and download the latest update through the Teams website. But when Teams pushes another update, the same error message will appear.

    Another workaround we did is go to C:\ProgramData\User\Microsoft\Teams and set the security permission of that folder so the user has full control.And then do a restart on the machine.

    I wanted to ask if anyone has encountered this error and if there's hopefully a…

    30 votes
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    15 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Blur and the Background features are complete gone....Again!

    I recently enabled the new Features in Teams and updated to Version 1.3.00.9267 (64-bit) on July 28, 2020. Now the Blur and the Background features are complete gone!

    It appears to be a rehash of an issue from back in June. The Current Case is Closed: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/40115269-blur-option-disappeared

    I would say that it needs to addressed again. I work from home (like a lot of other people). Need the feature to blur and set a background back ASAP please!

    29 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Cannot keep Contacts Groups collapsed

    In the Chat window, under the Contacts tab, there should be a way to keep all the contact groups collapsed. After collapsing all, as soon as I click on a different tab or different area, they all expand again.

    29 votes
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    2 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Consuming a lot of Windows memory

    Teams are consuming too much computer memory unnecessarily.

    Skype for Business consumes less memory than teams.

    Resolves this annoying problem as 4GB computers suffer when using the Teams application.

    29 votes
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    1 comment  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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