Bug Reports

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  1. In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    Please figure out a solution to prevent such disruptions in large meetings.

    55 votes
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    3 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  2. Control Bar in Teams blocking screen content while sharing screen

    While in a meeting or sharing screen the control bar floats ontop of content. there is not one single day I have to ask the other party to move their content so I can see it.

    Please make it possible to move + hide + minimize... I have audio controls on my headset ....

    28 votes
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  3. Call Queue Calls Answer Automatically when placing outbound call

    Using Microsoft Teams & CloudPBX with AA and Call Queues.

    If a user that is part of a call queue is actively making an outbound PSTN call (call not connected yet), and a call comes into the call queue, the outbound call is put on hold, and the inbound call is automatically answered, without the user actually clicking the answer button. The outbound caller hears nothing (because they are on hold.) We thought the fix would be to set the toggle on the call queue for "Agents can opt out of taking calls" but that didn't work. I have an…

    12 votes
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  4. AD telephoneNumber field must appear in the Call drop-down menu

    In Skype for Business, any and all telephone numbers published in AD (i.e. main / primary "telephoneNumber", "mobile", "homePhone", "otherTelephone" etc.) would appear in a drop-down menu (along with the default "Skype for Business call") any time there was a call button, either from the buddy list or from the contact card.

    In Teams, this is quite broken:

    1 Phone numbers visible in the contact card in Teams are not diallable / hyperlinked.

    2 The Call button from the contact card presents a different user experience to the Call button in the chat screen. In the chat screen, it provides

    10 votes
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  5. Teams will not allow you to sync contacts with non unique phone numbers from outlook when using it as a PBX.

    Currently the teams 'calls' contacts will only sync contacts with unique phone numbers.

    This means that if, like us, you are an MSP then you will have several contacts per client that have the same phone number. This limited functionality means that only 1 contact from that client will sync into teams - meaning that most contacts don't actually get brought over into teams.

    I would like to see this changed, so that the phone number is set to a non unique field, allowing all contacts to sync across - even with duplicate phone numbers.

    As per the screenshot -…

    7 votes
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  6. Can't answer incoming calls.

    I've missed 2 out of 2 incoming calls now because pressing the answer button did nothing. The phone was unlocked. It hit the button a dozen times, but it just kept ringing.

    Android, Google Pixel 2

    7 votes
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  7. Guest users are able to receive calls although the private call is not allowed for guest users.

    I've tested following guest experience scenario.
    Teams user in the organization: Allow private calling - ON
    Guest user: Allow private calling - OFF

    In this case, Guest users are not able to make private calls but able to receive calls from users in the organization. It should not be the expected behavior.

    7 votes
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  8. Answering calls from a calling queue takes several seconds and sometimes answered calls are not connected

    We have one calling queue attached to an auto attendant for our company's main phone number. Our receptionist attempts to pick up calls using the Teams desktop client on Windows 10, but it often takes several seconds before the call is connected. Sometimes when attempting to answer, the caller only hears clicking and the receptionist is still unable to answer.

    Calls put on hold are sometimes unable to be picked back up without 30 seconds passing by.

    This is all with Domestic Calling Plan in the United States. I don't know how much more "vanilla" our environment could be, but…

    6 votes
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  9. Unable to answer call on mobile

    Call could not be answered on Galaxy S10 that was locked. The answer buttons had no effect.

    6 votes
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  10. 6 votes
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  11. Teams Android won't switch to Bluetooth

    When exiting Bluetooth automobile during an active call, I am unable to get the call to switch to reconnected Bluetooth headset. Exacerbating the situation is that call will not play on mobile device's speaker either.

    5 votes
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  12. Team calls and meetings not working over bluetooth

    When I'm on the road and need to call someone over Teams the app does not treat it as a call, the same goes for meetings over Teams. Sometimes it works as a fluke, but most of the time it doesn't. Skype works perfectly for this, but Teams has never worked for this purpose. Being able to take a meeting while in my car is a necessity, having to pull over to have a long meeting isn't a workable solution. I'm on Android

    3 votes
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  13. enter and exit Tones for conference calls

    there is no option to allow for adding a tone to the conference calls when people join the call. the directions dont work

    3 votes
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  14. Meeting wouldn't hang up

    Joined a meeting, i ended the meeting and pressed hang up, shows me the call has ended yet im still in the meeting. Pressed several times "hang up" and yet this function is not working. 21 hours in the meeting and still counting

    3 votes
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  15. A visual bug in Teams during video call between Teams desktop and mobile

    A visual bug exists in Teams that appears when a Teams Desktop and Teams mobile have a 1:1 video call. If mobile user is in Portrait mode, and desktop user in Landscape mode, then image is displayed by taking full width from mobile. This incidentally crops its top and bottom in mobile user video. Mobile users thinks it is fine as he sees his own video properly, but the desktop user can't see the image entirely, loosing top and bottom of the video.

    2 votes
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  16. Hanging the handset while a call is on hold ends the call

    Once a call is on hold, hanging up the handset should not end the call. This behavior also occurs when transferring a call - hanging up the handset while in the transfer menu should not end the call.

    Pickup up the handset while a call is on hold should resume the call.

    2 votes
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  17. Teams calls not ringing on Iphone

    Calls are not ringing on my iphone. All notifications are enabled and not on dnd. On the desktop app the incoming calls are visible.

    2 votes
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  18. Inbound Calls during Calls/Meetings disrupt the current activity

    Inbound Calls during a Call or Meeting place the current call on hold (even large meetings) creating a disruption. These inbound calls should be pushed to voicemail. Example: Large meeting is taking place, an attendee gets an inbound call, immediately places the entire meeting on hold/disrupts the presentation/starts hold music across all audio.

    2 votes
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  19. To answer a call i have to enter my password

    The user should be allowed to answer an incoming call without having to enter their password (on a mobile keyboard) and then having to enter their 2-step auth passcode. The caller rang off and I missed the call. Awful UX.

    2 votes
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  20. Call waiting error and sudden audio enable

    While in a Teams meeting, in parallel I needed to make a call through Jabber (Cisco), I expected the Teams meeting to be on hold, but it did not happen, but that would not be a problem because my microphone for the Teams meeting was disabled, but when I called Jabber my audio at the Teams meeting opened even though the microphone-equivalent icon was disabled, so I disrupted the meeting and people heard the call I made through Jabber.

    OS: Windows 10 Enterprise
    DELL OptiPlex 3050 - CoreI5 - 8gb RAM
    Plantonics PLT Headset

    2 votes
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