Bug Reports

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  1. Notifications are not coming

    After the new update, there is a problem in the notifications. While chatting if the window is minimized the new message notification is not appearing.

    338 votes
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    77 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for notifications not appearing/playing when Teams is minimized is rolling out to the public ring. We expect it to be rolled out 100% by the weekend – I’ll update this item at that point.

    Thanks!

  2. Allow external users to access group chat

    Why isn't it possible to add external users to group chat? It's a big step backwards comparing to Skype for Business and it makes life more difficult for companies working with various clients on a daily basis.

    179 votes
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    31 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can't join a meeting: stuck on "Connecting..." screen

    Sometimes I can't connect to a meeting. It's just stuck on "Connecting..." screen and never lets me in. I have to restart Teams app several times before I finally can join. I noticed that when Teams doesn't say that there're several people already in (and I know for fact several people have already joined), then I'll definitely have hard time connecting. I'm using the Teams application on Windows. I experienced this issue with meetings created in Outlook by someone else (I wasn't the meeting organizer).

    145 votes
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    35 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  4. Images Uploaded to Channel Conversations via iOS App are NOT loading!

    Our Company has a created a channel in one of our Teams to attach/upload pictures using the iOS Teams App. We have a dedicated channel our employees use to upload site inspection pictures. Some of these pictures that were successfully uploaded by our users and were displaying correctly in the past, now are NOT loading coreectly. Instead, Teams is display a blank white box where the picture was. Our uploaded iamges in this channel conversation appear to be gone for everyone else trying to view the image in that Team, replaced with a blank white placeholder. These images are NOT…

    143 votes
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    16 comments  ·  Messaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    In large meetings (250 people) people hit "mute all" and consistently silence the speaker, disrupting the meeting.

    Please figure out a solution to prevent such disruptions in large meetings.

    132 votes
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    7 comments  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
  6. Filtering by Team does not show all the channels

    Recent updates to the MicrosoftTeams client make finding a channel in a Team difficult if you know the name of the Team but not the channel.

    In the latest Teams client update, you changed the way users search/filter on Teams and channels. It makes it EXTREMELY difficult to find or browse a channel in a Team.

    The process now for finding a channel in Teams is as follows:
    1) Filter on Team (it only Shows the General Channel)
    2) Click on the ellipses "..."
    3) Click on "Manage Team"
    4) Click on "Channels"
    5) Click on the Channel...

    That's FIVE…

    106 votes
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    16 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  7. Latest Teams update breaks Virtual Cameras - Microsoft Teams Version 1.3.00.18164

    Mac OS Catalina 10.15.5 - Just prior to the update to 1.3.00.18164, Teams was able to utilize my OBS and Wirecast virtual cameras which I use all the time. Now Teams doesn't see them and yep, the permissions for screen recording, etc are all accounted for and I disabled and re-enabled the settings, as well as restarting the app(s), including Teams, etc. and the machine. Previously, I was able to choose the appropriate virtual camera. Now I only have access to the Mac's built-in webcam. Obviously, this is not ideal.

    The version that did work for sure was 1.3.00.15561.

    98 votes
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    28 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  8. Application unresponsive while typing messages/switching teams/etc

    Recently my colleagues and I noticed that the UI in Teams is getting more and more unresponsive over time and even completely unusable at certain moments.

    Cases where this happens:
    - Opening a (group) chat and trying to type a message. The application will take up to 10 seconds before the UI becomes responsive.
    Even after letting Teams "recover" for some while it's still incredibly difficult to type a message. I can type full sentences before they are visible in the chat area.
    - Switching between chats or teams triggers the above behaviour. In addition it freezes the UI completely. …

    95 votes
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    19 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pinned app wont stay pinned

    I try to pin an app, but not long afterwards I see this:
    "Your admin has updated your settings. Some of your pinned apps have moved."
    Our IT wouldn't have changed these settings, so why is this the default?

    80 votes
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    8 comments  ·  Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
  10. No notifications

    Setting on mobile is to have notifications pushed to my mobile if inactive on desktop. So far I've never received any notifications on my Android phone.

    71 votes
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    7 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  11. Screen sharing - drop-downs on browser appear blank

    Microsoft Teams made the drop-downs list on Chrome not appears when sharing screen to other users.

    Many persons reported that bug in the suggestion forum: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37592302-screen-sharing-drop-downs-on-browser-appear-blan

    Windows 10

    70 votes
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    8 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. Speaker phone automatically turns on because of MS Teams

    Since installing MS teams on my Note9 everytime I make a phone call on any platform, speaker mode automatically turns on after 11 seconds.

    So suddenly I have someone yelling in my ear! So annoying 😩

    When I uninstalling MS Teams the issue goes away.

    68 votes
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    22 comments  ·  Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
  13. Screen sharing broken on Linux with 1.3.00.16851

    Latest release for Linux 1.3.00.16851 broke screen sharing on Ubuntu 18.04.4 LTS / i3wm.

    Complete screen went black. Only red border and mouse courser visible. Working fine with previews version 1.3.00.5153.

    65 votes
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    11 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Flickering screen when sharing Adobe PDF's.

    When sharing an adobe PDF file on application view the document continuously flickers for both the host and guests. the only way to resolve this is to hold down the mouse button. It's so bad we have resulted to Zoom to share screens. Please offer a fix ASAP.

    60 votes
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    19 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. Time Zone not redirecting in Citrix\RDS environments

    Currently running a Citrix environment with the Teams machine wide package installed. Time zone redirection is working, as the system time reflects the clients local time and Outlook does as well, however in teams when viewing the Calendar it shows everything in server local time which can be up to 4 hours off for some clients.

    could you either:
    A - have teams following the time zone redirection policy as well like the other apps...or
    B - place a setting in the app that allows the client to choose their time zone so that the meeting show properly in teams.

    60 votes
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    10 comments  ·  Meetings/Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  16. Flashing Red Border

    When screen sharing with Teams and using an external display, the red border around the shared window is flashing instead of being solid. A solid red border is okay, but the flashing red is very distracting. This is specifically when the external display is a ClickShare.

    58 votes
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    18 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Loading chunk 12 failed when accessing File menu in Teams group

    56 votes
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    32 comments  ·  Teams & Channels  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wiki in private channel cannot be viewed on mobile (iOS)

    Inside private channels, we have created new Wiki tabs. Those are live and updating on desktop app, but they do not work on mobile (tested on iOS on 4 devices). You can navigate to Wiki, but receive the error, "it's empty in here" when trying to view it.

    56 votes
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    10 comments  ·  Wiki  ·  Flag idea as inappropriate…  ·  Admin →
  19. Team desktop client picking low quality video resolution from set offered by web cam.

    Teams client is picking 640x360 resolution rather than optimal resolution. This results in sub-par picture quality.

    This happens with virtual camera devices like XplitVcam, XsplitBroadcaster and OBS as well as physical cameras like Logitech brio.

    I have proven this by removing the 640x360 offered resolution from xsplit XML files (it offers multiple resolutions via dshow and teams picks which it wants to use) - quality improved.

    To be clear this is a bug in how team client selects from the dshow resolutions offered.

    More here https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/

    This issue does not affect web client.

    confirmed in client version 1.3.00.13565

    52 votes
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    0 comments  ·  Client - Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Enable gif background effects

    When you select a gif as a background effect, it just appears as a still picture and is not animated. Please add support for gifs so that if you set a gif as your background effect, it is animated. Thank you!

    52 votes
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    1 comment  ·  Calls  ·  Flag idea as inappropriate…  ·  Admin →
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