Merging conversations in Teams
As a Team Owner, I would like to be able to merge conversations. I see too many people start a new conversation when they should be replying to an existing one. Over time, they end up becoming fragmented.
Stephen Davey
shared this idea
5 comments
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Jimmy Stokes
commented
Especially needed for complex research and application concepts. What is new is old and old is new in research and a way to keep concepts combined would be extremely helpful.
Can a small suggestion list (~ 3 previous threads)populate to show a user this topic has come up before? This may encourage users to those threads before blasting the post with questions and clutter. It also would connect users to those who know the topic and ultimately drive collaboration. Users seem less likely to search all the way at the top and then roll all the way to the bottom to post their questions/content. Bring the top three similar searches to the post reply.
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Philip
commented
Similar and more voted idea: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35874781-merge-threads-from-within-a-channel
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P
commented
Either UI needs changing so people don't accidentally start a new conversion rather than responding to an existing conversation.
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Glynn Seymour
commented
Oh yes! PLEASE!!!
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Keith Jones
commented
This is the #1 problem we have with Teams UI at the moment. It's too easy to start a new conversation. Perhaps Teams could sense whether the new conversation is a reply to the previous one (much like how Outlook detects whether an attachment is mentioned but not attached to an email). Otherwise, when clicking back into the program the cursor should default to the current conversation unless someone explicitly clicks on New Conversation. In practice, this doesn't happen all the time for all users.