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Delete Private Chat threads

This request is for the ability to completely delete a private chat thread. (Not hide/archive.)

Again, this was pulled out into its own topic because it is still under review and no decision has been made.

To recap what has already been completed from the other topic:


  1. Delete your own messages anywhere in Teams.

  2. Team Owners can choose if users can edit/delete in their tenant as well as choose if admins have the power to delete any message posted in public channels.

  3. The ability to hide your private chat threads (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).

  4. The ability to mute your private chat threads. (these are not the chat threads in channels, but the private chat threads that appear when you click the Chat icon on the left-side app bar).

This topic deserves consideration and separating out hot items is something we have often done. Please don't think of this as an attempt to diminish the ask, we know that many people want this.

Thank you for your understanding and feedback.
-Warren

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Warren shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Working as a supervisor in a call center not having the ability to delete a chat can be a bit overwhelming when you have 40 to 50 different chats and can't do anything but hide it.

  • Adam commented  ·   ·  Flag as inappropriate

    Living in the UK - there are conversations that need to be deleted due to GDPR - How are microsoft looking in this regards.

  • TI commented  ·   ·  Flag as inappropriate

    Possibilidade de conseguir excluir conversas de usuários como no Skype, pois no momento atual o Teams permite apenas exclusão de mensagens individuais.

  • Ben commented  ·   ·  Flag as inappropriate

    Please add the delete function to Teams, at least for private chats. Any chat between two or more people that is not participating in a Team chat.

    I don't want, or need to know that someone a year ago said, "Hey you busy, can I call you?"

  • mrsmouton commented  ·   ·  Flag as inappropriate

    There needs to be an ability to delete private chats between two people as this is leaving far too much clutter in the tool.

  • Mathieu Cossette commented  ·   ·  Flag as inappropriate

    There are mistake made all the time in our teams and double posting sometimes, this is really a mess, I agree, team owner should have control over post.

  • Bob Vu commented  ·   ·  Flag as inappropriate

    +100 to this request if I could...what reason is there for private messages between two people to be not deleted? Especially, if both private parties want the chat to be deleted? My company won't implement MS Teams till we have this option. Currently, we are on a legacy system that does not retain chat history...which is what everyone wants. What was said in private chat should remain private (not hidden or archived) which means allowing private parties to delete said messages.

  • gTeams commented  ·   ·  Flag as inappropriate

    The option for Admins to delete private chat threads should not be "under review" because, as noted in previous comments, it is actually a legal obligation for many enterprises operating internationally. Whether or not chat threads are recorded by default, in fact, should probably be a standard option at the tenant-level (admin) and/or team-level (owner) to accommodate varying retention regimes. Aside from the legal reasons, the ability for admins and team owners to clear old chat threads (or parts) is just a practical usability necessity to keep things tidy, both while projects are active and when eventually archived.

  • Roland commented  ·   ·  Flag as inappropriate

    +1 for this. I would argue that Team owners should be able to delete any and all messages if so required. This applies to public and private messages, and certainly the automated bot messages in conversations.

  • Anonymous commented  ·   ·  Flag as inappropriate

    THIS IS A HUGE LEGAL LIABILITY

    imagine that a member writes "hate speech" or is "online harrasing" or any number of other scenarios

    MUST BE ABLE TO REMOVE

  • b burriss commented  ·   ·  Flag as inappropriate

    Need ability to hide any post or thread as the admin sees fit. for example administrative messages such as "*** has been added to group" - and posts that are not substantive, eg, thread starts with "pls review the following doc" and a team member replies "ok, i will" . Conversatoins by the ir definitop are not organized so the owner needs a means of applying some order to the content, while leaving in place the adhoc nature of the tool. so at least ad a button to every post and every thread so that admin can hide or un-hide whole chunks, for all team members.

  • Marin Bochev commented  ·   ·  Flag as inappropriate

    Unfortunately that is directly connected to the services and you have no chance to escape. That's why no deletion is possible.

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