Search Results "Go to the chat" link should take you to the result entry within the relevant chat
currently the "Go to the chat" link when you're viewing a Search Result takes you to the end of the chat.
It should bring you to the right date and time, so that you can see the search result in the context of the conversation.
Anonymous
shared this idea
Thanks for the feedback. This work item is in our backlog. We will let you all know when we have more updates.
14 comments
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Anonymous
commented
Is this ever going to happen? Without this we'll to switch back to Slack
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Anonymous
commented
I placed the same question and request.
I do need to have the possibility to go back to a precise step of the conversation. Otherwise we'd go back to the old email exchange and avoid to use Teams chat.
Please improve this feature.
Thank you -
Kedar
commented
Totally agree with many comments. Without context, (plus the search implementation itself having a low precision AND a low recall), search is nearly useless
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rajlarta
commented
need this immediately
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John Baldwin
commented
This is really a NECESSARY addition.
Generally, when you are looking for information, the answers are not within a single chat: they're distributed across several replies in the chat stream.
The way it is done now (showing ONLY the message found and NO context) is WORSE than a missing feature... it is the equivalent of taunting the user! You don't want to do that!
"Ha ha, I found a specific message that contains what you're searching for, but it's several months old and you'll just have to try to scroll through hundreds of messages and try to find the place in the message stream where I'm pointing to!"
I know this isn't Microsoft's intent.
But it sure FEELS that way every time I forget and try to search for something, only to have the software taunt me that IT "knows" where my information is but that I don't.
Feature originally shared August 2017. It is October 2020. Microsoft: perhaps I was wrong?
Maybe you DO intend to taunt us, your users? There's not even an "under consideration" tag on this! -
Anonymous
commented
If you search a little, you'll see that it has been requested for more than two years, now.
It's supposed to be a "Work in progress", but it should've been there by default.They're really probably not working on it and it will never be implemented.
I'm already discussing other communication tools with my boss so we can actually work productively.By the way, Slack does that VERY well. ;)
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ITPro
commented
Who would want to see their search results in the context of the thread... psh.
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Anonymous
commented
I came to request this exact feature.
Quite frequently I can recall the topic of discussion, but don't know when it occurred. For example:
me: What is the password to foo.com?
sysadmin: bar
me: Thanks!If I forget and search for foo.com, my result is:
What is the password to foo.com?
With no option to go to the original conversation. It stands to reason that when searching, you are often trying to find what someone's response was to a specific question and know the topic of the question, but not the response. The current search is completely useless in the vast majority of use cases for me (and many others as well, I would imagine).
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Jadin Hanson
commented
Vote x 1000
As others have mentioned, this is a huge gap in functionality right now. It's hard to believe this was not thought of. Please compare your design to all of your competitors.
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Berney Villers
commented
This is a HUGE bug that makes our decision to interact in Teams rather than email, a VERY big mistake.
Since our switch to Teams, I can't look back through chats and see exactly what was said and when with regard to a particular topic. As another example, I may remember someone sharing a link with me on a particular subject 3-4 weeks ago. When I search on the subject, I find a message that I know was part of that conversation, but NOT the one with the link in it. I want to go see that message in context so as to find the link, but when I click 'Go To The Chat', it just takes me to the very last thing I talked with that person about today, not the message from some weeks ago.
Basically, using Teams to communicate means that you must have a perfect memory because no historical information can be recalled by search! This is a TREMENDOUS burden/failure and it's been going on for months, if not longer. HELP!
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Mindy
commented
Yes, please! This used to work as described (Search, locate the result you want to view and double-click to open/view the specific chat in context). Now, I'm getting the "Go to the chat" link which does take me to the chat with the person from the search, but instead of the specific chat, it takes me to the most recent/end of the chat. Talk about frustrating!
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Mindy
commented
Yes, please! This used to work as described (Search, locate the result you want to view and double-click to open/view the specific chat in context). Now, I'm getting the "Go to the chat" link which does take me to the chat with the person from the search, but instead of the specific chat, it takes me to the most recent/end of the chat. Talk about frustrating!
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Ryan
commented
I agree! Instead of simply going to the chat, it should go to the found message IN CONTEXT. My biggest complains with Teams are (1) can't save out chats, and (2) can't delete old junk. Therefore this "Go to Chat" weakness is a symptom of those. If I could clean out old junk, I wouldn't need to scroll up through months of junk to find what I'm looking for. And being able to save out chats is a predecessor to me being ready to delete old junk. If these can't be implemented first, then "Go to Chat" should be user friendly enough to "Go to Chat in Context of Found Message".
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Craig Daniels
commented
You really need to add option to jump into chat at the point in time of the selected result. You can see the date of the matching result. However, when you jump out of search back to chat it is a dreadful experience to scroll up a chat history page by page if the result is far in the past!!!