Better visual delineation between `Reply` and `Start a new conversation`
It's very confusing to new users that there is a difference between replying to an existing conversation and starting a new one within a channel. This is a visual thing as much as anything else. The 'reply' buttons are not naturally attractive if you just want to start typing a message. There should be a logical gap between the bottom of a conversation and 'start a new conversation'. 'Start a new conversation' needs to be separated visually, as if it's a second order command rather than a first order...reply.
We are happy to announce that the New Conversation Button has started to roll to the general public, and should be rolled out 100% over the next week or so. We will share another update as soon as one is available.
Button is worse! yes it needed some sort of distinction but now it's just a pain.
Marcus Fields commented
I understand why you implemented the 'new conversation' button and the effort that went into it, but it's such a barrier for getting people to engage with a channel.
The design for making a distinction between starting a new thread or replying to one should make a team's collaboration and engagement simpler, not more difficult.
Bad UI - Button should be right justified or take up whole space. Button is distracting and does not fit with dark theme. Settings should be allowed to turn button on or off.
Appreciate the original problem to be solved and the effort that went into it! But the click count is a major turn-off, so I, too, attempted to give feedback pushing for a different direction:
I get where you were going with this, but the button is distracting.
Please reconsider and go back the way it was until you figure out a better way to address the issue.
Let's support at least an option.
Horrible UX - very annoying to have to click a button each time I want to start a new chat.
This should be configured as 'optional' in the UI and not an all or nothing. While it may help some people, it is less efficient for others that have no issues being able to reply to threads vs start a new one and now have an extra click each time they need to start a new thread.
Whats even more amazing about this whole thing is how many think its a great fix.
And there is no point asking for any changes or tweaks to this update since it only took 3+ years to get the glorious button.
Is there any way/config to set up the previous one back?
WTF! So to start a chat I have to click a button?
This is awful UI. I can't start typing unless I use my mouse to unhide a text box?!
Should be on top. Still ppl. will click there fast without thinking.
Leon Como commented
Just Thanks! BIG Thank you!
Tim Romero commented
One thousand, two hundred and twenty-five days to add one button.
Awful idea, at the very least it should be an option per team/channel.
Most of our staff tend to use teams as just grouped IM chats, and the reply function is only used periodically. They send messages as just separate "conversations" as you put it.
The happy kid commented
Wow that's great to hear
Jonathan English commented
Saw it yesterday and immediately thought it was a great idea - Today it has disappeared... Have you pulled it?
Carl Lutz commented
Very happy to hear this is being addressed.
Ryan Spooner commented
Thanks Jarrod, that helps a lot.
@Alex , is there a reason this hasn't been announced through the message centre? It's a fairly big change in user workflow and giving users some notice of this would be nice. At least my tenant hasn't got it yet I suppose, so that's something. I'll get out a notification to users today.