Use built in notifications for macOS
Notifications built into the OS (which all apps I've seen use other than Outlook and now Teams) are more functional and allow for more user control. Most importantly, they honor Do Not Disturb settings, which is critical.
We are getting closer… the team is almost ready to rollout MacOS notification support internally for testing – we hope to have it to the public by the end of this quarter.
I found a "work-around" for this issue: I disabled all notifications and installed the app for the iPhone which does actually use normal system notifications with all their advantages. If something happens I'll find out via my phone instead of these very broken purple bubbles that break through do not disturb and fail to stack with system messages.
(This is like a textbook example of why everyone who is serious about cross-platform should write a proper full native app for each platform. The platform gives you great tools. Use 'em!)
It's also frustrating when it pops up behind my existing system notifications and so I can't read it without closing those. So then I end up missing the notification because I hadn't closed out all my notifications.
One of the issues with this is that the native notifications from other apps cover up the Team ones when both are active. If it was a native app, these notifications would stack.
Right now there's two different styles of notifications for me: Native OS X notifications and Teams notifications.
It happens quite often that I miss the notifications for Teams because it looks so different from the native notifications which doesn't make me focus on them.
Please unify the notification appearance with native notifications.
This seems like a no-brainer. Other Electron (or similar) chat apps like Slack and HipChat have done this for some time, to very good effect. I strongly prefer a centralized,integrated notification tool over a medley of standalone options.
Patricia Washburn commented
YES, this is the exact issue I'm having with Teams -- I can't increase the font size, and I'm also on a 27" Mac. As a person over 40, I need to be able to adjust the font size myself.
There are a lot of requests that are asking for the same thing and if you were to combine them, you might be surprised at the volume of the actual base request: Use the built-in Notifications on macOS. It's a no-brainer.
Fredrik Forsell commented
I wouldn't say it's unusable, but it's definitely not consistent with other MacOS apps.
If you review the mac feedback the general consensus is that you shouldn't override the Mac / OS X settings. This includes system notifications, controlling font sizes by zooming, double clicking on window's title bar to minimize, and autocorrecting misspellings.
There are probably more, but this is a serious annoyance and makes Teams almost unusable for anyone on a Mac & OSx device. I don't want to open settings and disable notifications on teams every time I do a screen share or presentation, but I have to. I'd also like the ability to read the text on my 27" iMac, but I can't because it's small and can't be scaled or zoomed. If there are multiple windows open and I decide to double click on the title bar for each window, I expect that window to close, not expand to the width of my screen! And Mac owners who use(d) Slack, Messages, and even Skype have come to expect autocorrect to fix misspellings; Teams is the only chat app that I've used on my Mac that doesn't include this feature.
It's very difficult to tell designers and marketers on my team that they need to use Teams. But since they use Macs it's a burden to keep them on the platform.
Pavol Donko commented
Jordan Wright commented
+1 to this!
Matt Boelter commented
Additionally, the current notifications do not work with full screen workspaces. Use of the system notification would resolve this.
Chaz Weber commented
I couldn't agree with this suggestion more. This will help maintain a consistent experience with the OS and allow you to check for missed notifications via the notification center.
Daniel Stranathan commented
Amen brotha. No reason to reinvent the notification wheel - especially when Apple has taken care of it and lets users select/control various aspects of notifications from a single pane (sounds, badges, dialogs etc).
This would be huge. Right now when I get a teams notification it stays up for a grand total of 15 seconds, which is worse that useless. The same goes for how Teams on Chrome works. The notification is FAR too short. I should have to option to have the notification stay up until I click on it. We have been using Teams for a few months now and this is our #1 feature request. If I don't know that i have a message (BIG BOLD NOTIFICATION) then I am not able to collaborate in real time or even in a timely manner.
Cory Purcell commented
The built-in notification system is very unreliable. Have them sent to the MacOS notification system so we can keep track of them in the notification center and such.
Jessica Sant commented
The use of custom notifications also prevents the notification text to show up in the notifications panel on the right of the desktop.
Matt Mendick commented
When notification toasts come up, they are a custom application notification. They should use the system notification method so that they obey the system's notification rules, such as turning them off when plugged into a projector. Nothing is worse than projecting to everyone and having personal messages displayed! I have to sign out of Microsoft Teams before projecting for that reason.
Christopher R Mccarthy-Stott commented
Completely agree with this one.