Configuring notifications options for Teams & Channels
Thanks for all of your feedback. The team has been hard at work on improving notifications, and has added more options for Teams & Channels. You can find detailed information on configuring and managing notifications in Teams here: https://support.office.com/article/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d
This UserVoice item has evolved to cover many other suggestions over time. We are setting this item to completed, but please feel free to upvote/comment on the items below, as well as create additional ones that may be missing.
1) Integrate with Windows 10 Notifications Center – https://microsoftteams.uservoice.com/forums/555103/suggestions/16950997
2) Integrate with MacOS notifications – https://microsoftteams.uservoice.com/forums/555103/suggestions/16941685
3) Visual notifications are easily missed – https://microsoftteams.uservoice.com/forums/555103/suggestions/18161440
4) Improve audio notifications – https://microsoftteams.uservoice.com/forums/555103/suggestions/18931243
5) Follow channels by default – https://microsoftteams.uservoice.com/forums/555103/suggestions/18626221
6) Turn off preview in notification toasts – https://microsoftteams.uservoice.com/forums/555103/suggestions/32624690
Alex & the Teams team
473 commentsComments are closed
I want to add a "+1" for the comment of "Fabian V commented · March 24, 2017 18:42". Sadly, I can only vote for issues, not comments, so I'll this here instead. This is more or less the use case that I want as well.
Zach Reliford commented
The company I work for recently migrated to Teams (I was on an account who was essentially testing the environment for the company). We previously used Skype, and the notifications seems to be much more straightforward. With that said, Teams is making strides. Like others have mentioned, more customization for notifications is desired. For instance, we use a single Team but have multiple channels (I believe somewhere in the neighborhood of 20, including location specific channels, account/customer specific channels, and a general channel as well).
Ryan Galgon commented
I want to mute a channel. Even channels that I am not following still pollute the activity notification area.
Fabian V commented
We use Mindalign a product that Microsoft purchased but did not support going forward. The product worked well for the following scenarios:
1. Emergency channels - Channels that are related to immediate attention, production issues, very important users that need attention right away, or anything important that members need to look into ASAP. Mind align solved this issue by allowing the member of the channels to configure how they want to be notified on the channel, a popup that would get in front of everything else, a particular sound, both.
2. Normal channels - channels that are important but do not require immediate attention. A less prominent notification works well in this case. I do not want to be interrupted, but at some point I need to know there are messages that I need to address
3. Social really low priority. Messages that might be for a leisure activity or something else that does not need my undivided attention at all, but it would be nice to know that there is activity in a particular channel. Having a conversation about basketball keep popping up can be annoying, but having a message from a manager about a server been down, a noticeable/prominent mechanism can be appreciated as well as needed.
As far as Teams go, the options are: Only show in alerts list, Banner, Banner and Email and Off. But the alerts are at a global level. I would think enabling alerts per channel and adding a sound per channel would cover the requirements we have.
Hope this helps.
Michael Dickerson commented
Yes, still very important. Being able to subscribe to get notifications of all thehappenings in one channel is important, but being able to mute a channel or leave one that is part of a group you are in is a different issue and just as important.
Jim Peluso commented
I may want to mute a channel, or not join one.
Luke Truan commented
Yes, this is still an important feature. Being able to select which channels you received notification from is very important. This also brings up the topic of scheduled meeting notifications and the ability to see them from within the mobile app.
Peter Carnesciali commented
I have multiple MS Teams. Some I want to be notified of each message.
Some are less important. I clicked Unfollow the channel, but if i send a message and someone else replies to it, I still get a notification, and it appears in Activity. I'd like to be able to set that team to not notify me for anything.
David Jackman commented
It's hard to say whether "follow a channel" meets my needs because I have no idea what it does to provide notifications (the help is severely lacking here). But here's the thing: I am not going to be living in the Teams app. I can't even guarantee that it will be running all of the time. So any notifications that I really need to see will have to be provided as email.
Yes - having the ability to have notification settings for individuals/teams/meetings to notify/silence when a message is sent would still be beneficial. Particularly - to silence notifications when 'do not disturb' is set.
Yes! The default sound is hard to hear unless computer volume is blaring. Also, the ability to adjust the volume for that notification would be helpful.
Finally, would love to get notifications that highlight specific messages based on customizable trigger words.
We are still looking for the notifications through automatic actions, If I send into teams from a webhook it should be able to process @team to notify my team!
Seth Tanner commented
I think that it ties into this: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18405877-mute-or-leave-a-group-chat
There if there is a particular channel that I don't want to every get notified on it would be nice to mute that channel, and or hide it from view. this way the channel name is not bolded, and I can completely ingore it unless someone specifically @mentions me. Also it would be nice for users to be able to set up custom notification, let's say I want to get notified every time co-worker X posts to channel-y. perhaps its not a co-worker, but a bot or a connector. For instance with the Jenkins connector the channel name is bolded any time the connector hits the channel, it would be great for users to be able to set a notification when there is a post from a connector that contains specific key words, like "Build Failed"
echoing a lot of other comments, the ability to get/change notifications for certain mentions, certain people, and/or differentiate between chat notifications vs channel notifications would be great.
I believe another request was folded into this one, but having better different notifications for teams/channel conversations vs one-on-one chat would be helpful. On channels, it would be helpful for the follow/unfollow option to be more visible (similar to the star icon for favorites - possibly an alarm icon or comparable).
Yes please! For example, we wanted to have a channel within a team specifically to announce a pending rollout. We couldn't get the app to notify the members of the channel in real time when a message was posted so we went back to Skype for Business for those. Also if we want everyone to see a notification in our Tech Team team, we have to put @general first and then the message. It didn't make sense why you had to do this, when you were already in the general channel view.
yes, having the ability to have granular notification settings for individuals/teams/meetings to notify/silence when message is sent would still be beneficial.
M G commented
Offer basic default settings and options for granular adjustments, e.g. depending on time of the day, calendar (busy/available), for specific chat, specific team, conversation, keyword/regular expression, platform (e.g. no desktop notifications when the mobile app is also signed in or the other way around).
Paul Jones commented
Yes !! - keyword notificaitons. If someone mentions a Priority 1 ticket, or if your bosses boss posts, you want to know it's happened and get a notification
Ben Graham commented
I don't want to be another "just copy slack" person, but notifications are one of the primary ways people interact with the product, so getting it right is critical. I forced our organization to move from Slack to Teams the week it was launched - I wanted something integrated with O365 and the fact that it saved us money didn't hurt. There are few complaints about Teams, but one of the big ones is the notifications. I still hear people comment that the notifications "don't work" and that gives me concerns that people simply won't use the product.
1. Notifications should be able to be set by team or by channel using a straightforward inheritance model.
2. Notifications should be nuanced - all activity, replies to my conversations, mentions, maybe even words in a list or activity by people in a list. This may sound too detailed but imagine a team of 100 chatting about things, but I want to know immediately if my boss is in the conversation or if it's about a project I'm working on.
3. Notifications & unreads should update more quickly. I can go to my phone, see unread items that I previously read on my pc, refresh them and they disappear. Then, 30 seconds later, one of them will reappear as unread. This kind of behaviour makes users not trust the notifications.