Configuring notifications options for Teams & Channels
Thanks for all of your feedback. The team has been hard at work on improving notifications, and has added more options for Teams & Channels. You can find detailed information on configuring and managing notifications in Teams here: https://support.office.com/article/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d
This UserVoice item has evolved to cover many other suggestions over time. We are setting this item to completed, but please feel free to upvote/comment on the items below, as well as create additional ones that may be missing.
1) Integrate with Windows 10 Notifications Center – https://microsoftteams.uservoice.com/forums/555103/suggestions/16950997
2) Integrate with MacOS notifications – https://microsoftteams.uservoice.com/forums/555103/suggestions/16941685
3) Visual notifications are easily missed – https://microsoftteams.uservoice.com/forums/555103/suggestions/18161440
4) Improve audio notifications – https://microsoftteams.uservoice.com/forums/555103/suggestions/18931243
5) Follow channels by default – https://microsoftteams.uservoice.com/forums/555103/suggestions/18626221
6) Turn off preview in notification toasts – https://microsoftteams.uservoice.com/forums/555103/suggestions/32624690
Alex & the Teams team
473 commentsComments are closed
Alã da Costa commented
One of my customer is migration Lync Server 2013 persistant chat/group chat and the users use the notification filter. This is very useful for them and very cool thinking that customer can receive messages for subjects/project that most matter for them, just using keywords to be alerted.
Another feature that they love is the option to customize the sound of notifications, like when I follow a channel, the sound will be a bell, messages when I was market, ding.
Are we considering this level of improvement to the Teams notification system?
Tim Conroy commented
This is big for teams moving from Slack, along with this:
We need to be able to set notification options on a per-channel basis so we can pay more attention to the channels that matter more. Simply following or not following a channel is not enough granular control.
Also, we need to be able to specify keyword notifications, so that we can be alerted on channels we may not check as often, when they contain relevant information. Slack does both of these things very well, which is why we began using Slack in the first place.
Yes this is something that is def needed - In addition, the ability to configure a notification when specific hot words are used is super useful. There are some teams/channels I only want notification of at certain times of day or if the message contains certain hotwords.
iOS app does not show notifications for messages sent via connectors and emails. iOS app shows notifications only for messages typed in conversations. Please give an option to get notifications when messages are posted via connectors (Incoming Webhook)
I'd think it would be cool to have some sort of visual indication when any item has had activity - NOT an email notification, but rather something similar to how Skype for Business indicates to me when I have unread messages, and which conversations have an unread message. something on the main screen/interface that draws my attention when a file has been updated or added, OneNote updates, Conversation updates, etc. - any activity really. However, I can see how this could be annoying or create a lot of clutter, so might need to allow user to control which types of activity to alert on, or which Teams or Channels, etc.
Something that would be neat is to have the ability to @AdminTeam or a group of individuals that goes across teams and channels so for example @Denver which would be people located in Denver (even though Denver might not be an actual team or maybe it's in a different channel that's outside of the Denver team and you still want to mention that team)
One more thing to add - it would be helpful to set specific notifications for Teams / channels - such as "for this team, only alert me if my name is mentioned" or "for this team, only alert me if the entire channel is mentioned".
Chaz Weber commented
Muting certain channels helps keep the noise down on stuff that you need to be informed of or are interested in but don't need to check right away.
To echo what others have said, there needs to be the option to mute a channel. Basically notifications on a more specific level would be helpful so you don't receive notifications for everything or nothing. For example, if you want to pay attention to one channel and not another you should be able to mute notifications for the channel that you don't want notice from.
i find it a bit annoying if i'm actively viewing a 'followed channel' and still get the red notification icons in the 'activity' tab, although it should be fairly obvious that i already read those items
Andi Rustandi Djunaedi commented
think of how a user mute all notification,
and only get notified only on some team or channel,
or only when my user is explicitly mentioned.
Andi Rustandi Djunaedi commented
this requirements fulfils the other end of spectrum of the "follow a channel" feature.
on some (or should I say most) channels and teams, we don't want to be notified at all,
unless someone explicitly mentioned us.
Jeff West commented
Yes this is important. In addition, the ability to configure a notification when specific words are used is also very valuable. This is available in Slack.
Yea, confusion on what Following a channel does.
Jon Pilon commented
Probably a big need I've heard feedback on here is the need for different privacy settings for notifications. Some options that have been requested are:
1) Pop up to show you received a message from a person with their name and picture, but not show content of the message.
2) A "do not disturb" mode that is automatically enabled when your are set as busy in your calendar.
The main issue is notifications popping up in meetings that may contain sensitive information, or not be appropriate for the context of the meeting. It would be nice if the popup didn't get displayed while in meeting mode.
Lance Moonshower commented
This is still needed, and I wanted to 2nd the comment from David Jackman about not understanding what "Follow a Channel" even does for notification. Am I supposed to get emails, alerts, or what? I've turned this on for several channels and have yet to see a notification on any conversations.
would still like to be able to follow a task (I'm not a owner of) - as well as assigning different members (of the channel) to the specific task.
Juha Uotila commented
This unfortunately won't help us at all. We use Teams as a way to communicate _between_ teams. Channel wide notifications are used to get attention from a certain team to help to solve a problem. We have five different teams and everyone is a member in each team. In this way team member from team X can go and ask help from team Y using a channel notification. Because we are unable to have separate notification settings for each team everyone is getting notified all the time when channel notifications are being used. We would like to get notified only when someone is using a channel notificaiton in our OWN team, to be able to help the person who is asking the question.
Following a channel does not help at all - it actually makes things worse - because following a channel notifies every single text that is added to a channel. The reason why we want separate notification settings for each channel is to get LESS useless (and a bit disturbing) notifications, but still to get notified when something relevant to us is being said in a channel, when notifications are used.
Jared Brandon commented
Channels are where the work actually happens, so notifications at the Team level are to general. I need to be able to mute one channel, and follow another based on my personal involvement in given channels. Channels serve different purposes and have varying levels of priority—notifications at the channel level should follow that pattern and give me more control over what I am notified about from what channel. Control over certain @mentions would be very helpful as well (team wide, individual, organization, etc.)
Yes still needed, you really shouldn't be asking if this is still needed - just look at the vote count, that should be enough to tell you.