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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. Teams Shifts - Option to allow Manager of schedule to turn off swap

    The option under settings to allow the manager who sets up the schedule to turn off "swap" and "offer" of shifts. Not all industries who will be using Shifts wish to allow this to happen.

    3 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  2. allow employees to decline Open shifts so theyremove from their list of open shifts

    currently open shifts list all open shifts you requested or didn't request.
    if there could be a step to decline a open shift, this will then move from their current list
    from In Progress to Done
    This way employees know which shifts they said they are available to and are waiting for approval without needing to open each entry

    3 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Microsoft Teams - Shifts - Overlapping activities

    Per https://support.office.com/en-us/article/schedule-daily-activities-on-microsoft-staffhub-0ddad02f-c6cf-42af-9a87-52ea4ff935ce, "A single shift cannot contain multiple overlapping activities."

    I schedule overlapping activities for all of my employees everyday because they are required to multitask. I'd like to request the ability for activities to overlap, or at least a per-team setting to control this behavior.

    3 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  4. Quickly release Shifts for Teams !!

    We need Shifts asap !

    3 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove the Ctrl+Shift+C shortcut

    Please, We are an IT team, so Ctrl+Shift+C is used in chrome to inspect an element. I often chat with someone and press this combination when i look on the other window. Is starts calling and I don't really appreciate it because often I have this .... situation.

    3 votes
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    2 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a custom list of "Activities"

    Create a drop-down of "Activities" on the Shifts App in Teams so that we can track more activities than simply "lunch" or "break".

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Filter by individual shift

    Under the view option...able to filter by individual shift that is created.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  8. Visibility of next month's shift in Teams to the agents

    Being Admin I am able to see the leaves that are planned for the future; however, the agent does not have the visibility for the same. If this is included, it helps the agents to see who is on leave and can plan their leaves accordingly else we end up in conflicts.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Multiple time zones

    We have a global customer care team in multiple time zones, but currently it appears you can only build a schedule for a single time zone. We would have to use multiple schedules for the multiple time zones, which would make it a challenge for people to easily glance and view them all at once. Is this a feature that could be considered? Right now, it is more advantageous to continue to use a single Excel spreadsheet as we can view everyone's schedule at a glance that way.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Availability in Shifts for Desktop

    You can set daily availability on the mobile app. Can we do the same for the desktop app? It is so useful! The availability markers show up when making shifts.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Darker or Brighter Highlight for "Today" in Shifts

    The "Today" function is a great way to return to the current day, but it is such a light highlight that it is easy to miss. Please consider running the highlight all the way down the page of shifts or making the top line darker or brighter.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Feature that deletes teams’ schedules in bulk with Shifts app in Microsoft Teams

    I would like you to implement features below:
     Feature that deletes teams’ schedules in bulk with Shifts app in Microsoft Teams
     Feature that deletes all schedules
     Feature that deletes groups while their schedules are booked

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reporting: Calculate total hours for each activity against each staff member over a selected period

    The ability to report on each staff members shifts. i.e. Joe Blogs 200 hour Service Desk over 25 shifts etc

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Move staff to another group within a Schedule

    Within each schedule you can have multiple groups but without removing all the assigned shifts you cannot simply move them to another Group within the same Schedule. It would be great to be able to move a team member to another group maintaining their schedule

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Your status in "shifts" should be reflected in your main status

    If you are off-shift or on vacation in shifts, this should be reflected in your main status. I have just messaged my manager who showed as available(green) in status but was on vacation. I got told off :-(

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  16. When approving time requests, show the day or week in request window

    As a Manager, I go in to Shifts to approve people's time off. When I see the requests, it would be nice to see the day or week in question so I don't have to exit the requests section and go to the calendar to see if anyone else is off.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  17. Assign color to type of requested time off

    The ability to assign a default color to the type of time you take off. For example, vacation could be pink, holiday blue, sick time red, etc.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  18. Enable Shifts for Government cloud users - GCC

    Please enable SHIFTS for government cloud users - GCC. I work at a government agency. We use Office 365, just starting to experiment with Teams. We have GCC license. We have shift workers - in fact 3 shifts each day 24 x 7. Shifts will be an extremely useful tool for us to schedule our workers. Currently we use a spreadsheet.

    2 votes
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    1 comment  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Multiple Time Zones in Shifts

    Need the ability to have multiple Time Zones in Shifts. For Global companies a single Time Zone just doesn't cut it.

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
  20. view all staff and their shifts on mobile app

    Staff Hub iOS app was able to display all staff and their shifts for the whole month (as the desktop app can) but this doesn’t seem to be available on the current mobile apps.... is this something that will be implemented?

    2 votes
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    0 comments  ·  Shifts  ·  Flag idea as inappropriate…  ·  Admin →
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