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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
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For official product and feature updates we recommend three things:

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  1. Reporting Capabilities

    We are after reporting capabilities to capture granular detail on activity within Teams.

    We would like to have data capturing:
    1. Number of users enabled
    2. Number of daily active unique users
    3. Breakdown of devices uniquely used
    4. Number of teams created
    5. Number of teams deleted
    6. How many instant messages sent overall in the Chat
    7. How many calls made in Teams
    8. Number of files shared in channels
    9. How many combined ‘likes’ have been made over a period of time

    1,367 votes
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    112 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    working on it  ·  Suphatra responded

    Thank you so much for your support of the product. This request was particularly helpful and we appreciate your engagement in the surveys, comments and forum to help us design this feature. Please continue to submit ideas!

    For this item, we’re making great progress. It has now entered TAP validation with a small group of tenants. Will let you know how that goes!

    -Suphatra

  2. Make Storage Metrics visible for Team Owners

    The storage metrics (storage utilization, quota) can be found on any site collection under Site Collection Administration. However, only the Site Collection admins can view them; there seems to be no feature available to make these metrics visible for any of the 'plain' Team's users.

    Please make the above-mentioned storage metrics available at least to the Team owners, without requiring admin rights!

    Reason for this uservoice: We had several cases where Team members and owners were caught by surprise with a sudden "Storage limit reached" notification.

    68 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  3. Microsoft Teams Call Queues and AA Reporting

    Microsoft Teams Call Queues and AA Reporting.

    Features like, Abandoned Call Reporting, Average Wait Time etc.

    34 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  4. Call Detail Record (CDR/SMDR) for Teams - Call Accounting

    In Skype for Business 'on-premise' we have the lcsCDR database in the monitor server commonly used for 'Call Accounting' style reporting such as on-billing, internal cost assignment, compliance auditing and management reporting.

    So far in O365 SfB and Teams we have not seen access to CDR, are there any hints regarding this or is it being planned for please?

    29 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Ability to determine inactive users

    It would be good to have a quick and easy way for Admins and more importantly owners of Teams to quickly see anyone that is not really making use of the Team or contributing to it and therefore make an informed decision as to whether or not to remove them.

    17 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  6. Retrieve a report data of inactive teams and their owners

    When I go to Microsoft Teams admin center > Analytics & reports > Teams usage > Run report, I would like to retrieve data of inactive teams and their owners.

    9 votes
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    0 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Teams doesn't appear when using alt-tab to switch between windows

    With the Teams window open I was using Alt-tab to switch between a word doc and Teams, but Teams isn't in the display of open windows when using Alt-tab. Another colleagues laptop does the same thing. Windows build is Microsoft Windows [Version 10.0.16299.309]

    9 votes
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    2 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Non-licensed Global Admin/Service Admin accounts

    Currently non-licensed MS Teams admins such a service admin or a global admin gets an “access denied” message when using the Microsoft Teams PowerShell module. (Version 0.9.5) There should not be a license check to use this module as it is a common pattern to have non-lincensed privileged / admin accounts for administrative duties in an organization.

    Please see attached and address this.

    8 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add an Azure AD role for Teams Reporting

    In order for people to view Teams reports, currently you have to be a Team Service Admin. Please add the ability to view reports as a separate role so viewing reports can be delegated to other people other than Teams Service Admins. Alternatively, add viewing reports to the existing Teams Service Support Specialist role.

    7 votes
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    0 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  10. Support Microsoft Teams client on Windows Server

    Currently Microsoft Teams is not officially supported on Windows Server operating systems. This idea is to officially support Teams on Server OSs. For reference, see: https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/102

    7 votes
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    5 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  11. Incoming Webhook Card Images

    Using intranet images doesn't work. Using data URIs is not ideal. Please provide another way to include images that does not rely on a public-facing web server.

    7 votes
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    0 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  12. I would like to obtain the Calls and Meetings data via PowerShell

    It would be great if we could obtain the report data such as Channel messages, Chat messages, Calls and Meetings via PowerShell. Though we can see the data from Microsoft 365 admin center > Reports > Usage > Microsoft Teams user activity.

    6 votes
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    0 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to modify call forwarding and call delegation as admin

    The ability to modify call forwarding and/or call delegation as (Teams/M365) admin via Admin Center and/or PowerShell. E.g. if a user becomes unavailable due to sickness or else it's helpful to have this ability. It is intended to manage these user settings under certain circumstances which not allow the user to do this by him/herself as usually.

    6 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Disable USB GPO Not Working with Windows 10 Pro N Edition

    I have a Group Policy setting configured to Deny Read/Write access to USB drives on all computers. It is applied to the correct OU's, it is not filtered out, and I can see via RSOP & gpresult that this setting is correctly applied to the PCs.

    However, some Windows 10 PC's do not apply this setting and USB devices can still be accessed regardless of what the GPO settings are.

    Recently, somebody responded to a post I had made on another site and he was able to identify the issue.

    As it turns out, the service, Portable Device Enumerator Service,…

    6 votes
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    4 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  15. login functionality is spotty at best. Often doesn't login. Forgets all settings when it does finally login. Please fix this!

    Login often errors out upon network change. When it does login, all settings are gone. Please fix this bug.

    6 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Time Spent on a task in Planner

    For Planner tasks, make a field where I can enter in time spent on a task. Then at the end of the month I can sum up all the time I spent on tasks. Maybe I need more or less help in the office.

    5 votes
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    0 comments  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Remote Desktop Control in 1to1 chat

    Similar to Skype Teams should have remote desktop sharing with control ability in 1to1 chat. Having to start a meeting in order to share screen is not feasible at all times.

    Also there must be ability to share/invite users from outside organisation.

    5 votes
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  18. Add Option to set Channel Favourites via PowerShell

    Please add an option to the "New-TeamChannel" and "Sew-TeamChannel" to enable us setting a specific or a new channel as a favourite for the entire team.

    This is extremely important to us; We're planning to move from an open source solution to Microsoft Teams for our students (approx. 400 teachers and 5000 students here). Setting channel favourites seems silly, but is absolutely necessary for us. Not having the possibility to set channel favourites could be a reason NOT to move to Microsoft Teams.

    Please add this feature as soon as possible; The rollout should start within 4.5 weeks.

    See: https://github.com/MicrosoftDocs/office-docs-powershell/issues/1220

    5 votes
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  19. A feature to obtain the date for the last activity such as file sharing or chatting per team

    We can check Teams usage on Microsoft Teams admin center but can’t review the last activity date or what activity has been done. Because I want to know more detailed information for activities in Teams, so I would like you to implement a feature to obtain the date for the last activity and what activity has been done.

    4 votes
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    1 comment  ·  IT Pro - Reporting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability for second phone number assignment instead of call forwarding

    Ability for second phone number assignment instead of call forwarding, e.g. reception (in SFBS there was a feature called private line which you could configure via shell).

    4 votes
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