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It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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How can we make Microsoft Teams better?

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  1. interface is vey poor

    App will not open to recent chats. It is not customizable in that way. It will not let you delete a channel. When you click "Chats", it won't show your Team chats, only these private ones. The Activity screen doesn't show you recent team chats. The app is called "Teams" for goodness sake. But the hardest thing to get to is the most basic team chat. WhatsApp, Messenger, GroupMe, and basically all text apps have this simplicity. You're Microsoft! You should do much much better with this.

    3 votes
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      2 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
    • Teams should stop disconnecting me all the time. I constently have to "sign in again"...

      Teams should stop disconnecting me all the time. I constently have to "sign in again"...

      3 votes
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        0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
      • 3 votes
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          0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
        • Outlook Integration - Email Draft Recipient check against Teams

          Need help on the switch from the old paradigm of communicating to a team via email to the new one using tools like teams.

          It seems people need lots of reminders, they often revert to the old habit of email even after being added to a team..

          maybe some sort of outlook/teams awareness (plugin/etc) to help encourage teams use in some cases?

          Such as:
          <outlook notification>
          All Recipients of this email are members of Team X; would you rather use MS teams (<link to team>) for this communication?

          etc.

          3 votes
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            0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
          • Please indicate the app is syncing so it's clear it's not broken

            I searched the web for minutes thinking my account was broken but it turns out it was just syncing for the first time, indicating that I was not on any teams or any chats despite being on several for many days before using the mobile app.

            PLEASE JUST ASSUME THAT THINGS AREN'T PERFECT IN YOUR APP AND IF IT'S HAVING TROUBLE SYNCING JUST PLEASE TRUST THAT THE USER CAN HANDLE SUCH SHOCKING INFORMATION WITHOUT KNOWINGLY MISINFORMING THE USER AS TO WHETHER THEY ARE OR ARE NOT ON A TEAM

            2 votes
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              0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
            • 2 votes
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                0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
              • Help Videos Start with Sound On (Turn off Auto-Mute)

                The Help section's Videos all start with the volume muted. Is there a design reason for this? Why the extra step to click to unmute? I would assume that users wanting to watch these videos (by clicking on them) with sound.

                2 votes
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                  1 comment  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow a different channel/page as a starting point

                  It would be great if it were possible to make the landing page more of a welcome page, to give team members some insight into what channels are available, etc. I find it very confusing to get dumped into the conversations as the landing point.

                  2 votes
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                    0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                  • Skype For Business

                    The whole thing needs to be much more user friendly. I've been a O365 user since 2011 and had a look at Skype FB today. Now I need counselling! Why is everything "Microsoft" so difficult?
                    I develop software so I'm not an IT-phobe.

                    2 votes
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                      0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                    • Do a better job of explaining what it does and why I need it.

                      I'm sure someone finds this useful, but as someone who gets it installed on their PC as part of an Office 365 there's little to no documentation on what it does or why I need it. What does it do for me that I can't accomplish by emailing a file or using a Skype conversation with someone? I shouldn't need to be a rocket scientist to figure this out.

                      2 votes
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                        0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                      • Spelling mistake in Help section of teams

                        There is a spelling mistake in the Help section of teams. details below.

                        Learn about teams and channels
                        Explore the Activity feed
                        Activity feed basics

                        Select Activity activity to see your Activity feed, a summary of everything that's happened in the team channels you follow. You can also select Filter flash light filter icon to show only certain types of messages such as unread messages, @mentions, replies, and likes. Windows Phone users, we're sorry but you buys don't have that option.

                        Should that say boys/guys/something else? probably shouldn't say buys

                        2 votes
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                          0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                        • 2 votes
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                            0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                          • educate and creating of awareness

                            educate and create awareness on how fast and the easy way of using TEAMS for communication.

                            2 votes
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                              0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                            • Teams Overview

                              Why don't you start with a flow diagram or road map of what the product is comprised and what each component in the system is connected and what it accomplishes. Seems I have to draw my own overview diagrams to understand the new app based applications.

                              2 votes
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                                0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                              • Where are my Skype for Business confirmed external Contacts? MS cuts the small business with a lot of external contacts off from intl com

                                Again Not A Good Day by MS!
                                For small businesses you are really the Multiple Sclerosis (MS) of IT!!!
                                You "very inteligent and un-thoughtful" people shut off Skype for Business to install your Team App without properly transfering the confirmed external contacts from SfB to Teams.

                                Thanks a bundle for wrecking my international business communication!!!

                                Now I have to reinstate by reinvitation dozens of external contacts again - and I don't even have access to the contact list I had on SfB.

                                You are really the wrecking ball for the small business customers!!!!

                                If you **** up again like this…

                                1 vote
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                                  0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                                • Search for Teams Help

                                  Please add a Search function to the Teams Help button. The Browse / FAQ format assumes you know what will be asked.

                                  1 vote
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                                    0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                                  • New user onboarding and training

                                    I am a new user, having used a decade of Skype and others for group interactions. There is no good onboarding support for new users.

                                    1 vote
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                                      0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Unable to get outlook contacts in my iphone after migrating to Outlook 365

                                      After configuring Outlook 365 in my iphone, noticed that the complete contacts details are missing. Can someone guide the process to get it back.

                                      1 vote
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                                      • 1 vote
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                                          0 comments  ·  Getting Started  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Easier to use

                                          I have set up 4 teams on 365 but they don't show up on app. I get an invitation to a group but never get a confirmation email to have it added to my page.

                                          1 vote
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