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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

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  1. to be to control the volume of ring for teams incoming calls/ chats as well while being on a call

    be able to turn down the level of incoming calls so it does not ring as loud in the headset. as well as being able to turn volume up & down while on a teams calls. chat alerts should have the same volume option not just mute or un mute

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. 3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Favorite contacts list when transferring call

    When transferring a call, you should first be presented with a user managed list of favorites like what is on the home screen (MP56). The process of typing in a name for every transfer is unnecessarily time consuming.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hide call queues

    It would be great to hide some call queues from users so that they cannot be directly called. Currently if someone is transferred to a call queue it will appear in their chat history and will be able to call the call queue. for this case we don't want people to see the queue so they can skip the queue process.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. MS Teams Sub screens do not rotate

    Not all screems or sub screens rotate when Ms Teams is rotated on a Phone from portrait to landscape. For example the chats or participants screen does not rotate...it is only the main screen that rotates.

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make icons and status more visible/larger on Teams IP phones

    With the latest update we now have Favorites and some new sections on the home screen. However the UI icons (Calls, Calendar, Voicemail, Search, Park) and user status for people are very small. While the favorite button itself is larger, the photo is small and the status is a small colored dot. Plus the menu options on the bottom of the display (Calls, Calendar, Voicemail) are small and the text is hard for some people to read.

    I would like to suggest improving the visibility of the buttons and status icons. Everything should be a little larger and the status…

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Need Option to call External Numbers on Team that will be a great option

    Teams can only call internal people but If it has External calling option like dial pad that will be on added advantage.

    3 votes
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  8. 4-digit auto dial in Teams IP Phones

    Currently the Teams IP Phones do not auto dial when you enter 4-digits of a contact number. This feature was available in Skype IP Phones.

    3 votes
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  9. if phone picks up show picked up by the other team member not as missed

    when a call comes through to a business and another team member picks it up, the people who do not pick the phone up, have the call shown as a missed call when it should realistically say picked up by team member and their name

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Importing contact information into teams from O365

    How do I add the contact information into teams from O365 so that instead of displaying the number of the person calling it displays the name as well as the number?

    How do I do this on a company-wide scale?

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. call queues - Prompt to accept queue call.

    As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
    Customer calls call queue
    Call queue rings user
    User answers the phone
    Teams then ask the user to press one to accept the call.

    That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Automatically assign teams device policy

    Automatically assign teams device policy to new teams devices.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Partner with someone other than Telstra

    Won't be using Office 365 Calling until there's a choice of providers.

    3 votes
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  15. Show additional Informations at incoming Phone Calls in Toast Window

    I'd like to see additional infos in the incoming call popup, like the Outlook contact info (like Company or personal notes i made for the contact).

    In Skype there was a thing like SuperToast or others, that could do it i think.

    Please let us configure the amount of info to show. Ad the time it will be visible too.
    That would be great.

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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  17. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Merge Calls / Send invite from meeting to join a meeting.

    Can you make a simple function that allows you to merge phone calls in teams? Regularly I will be on call with a team mate & another one calls in. I have to hang up and call both back. Should be able to simply merge as many calls as needed. Should also be able to forward a "JOIN" invite while in a meeting.

    2 votes
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  19. Teams IP Phones - Query, distinction and PowerShell Commands needed

    Teams IP Phones do not have distinct PowerShell commands to manage them. They have to be "cobbled together" through other means.

    The management in the Admin Center is present

    I have outlined here what would be needed: https://github.com/MicrosoftDocs/office-docs-powershell/issues/7017

    In Summary:
    Get-TeamsIPPhone (querying all three below)
    Get-TeamsCommonAreaPhone
    Get-TeamsConferencePhone
    Get-TeamsMeetingRoom
    This would be analog to what we have in the Admin Center right now.

    Thanks,
    David

    2 votes
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  20. Forward Teams phone to voicemail, but not Teams audio calls

    Currently, if you forward your Teams Phone (external VOIP calls) to voicemail, all of your internal Teams Audio calls (employee to employee with no telephone number) are also forwarded to voicemail. I would suggest handling them separately. Forward to voicemail for telephone VOIP calls, but use the presence / do not disturb to avoid internal audio calls. I get many cold calls from vendors each day and want to forward my telephone, but not my Teams audio from internal colleagues.

    2 votes
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