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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. Inventory Report

    We are after reporting capabilities to capture granular detail on activity within Skype for Business and would like to have a report with below data captured on a per user basis :

    1. Name of Devices logged in From
    2. Duration of the Session
    3. IP address of the Device
    4. Mac Address of the Device (Being able to use this for maintaining inventory - for example Polycom Skype enabled devices)
    5. Fimrware of the Device
    6. Number of calls made from each device

    Understand some information we can get from the call quality dashboard - not all of them

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. I miss dialpad in iphone app for teams i am not able to use dialplan via microsoft teams on my mobile

    Add dialpad to microsoft teams on mobile devices allow to make calls outside the business with callolan

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Audio Device Settings

    Hello, I really stuggle to toggle between audio devices using teams as it doesn't seem to automatically use the audio device chosen on the PC and I can't seem to be able to change this directly from teams.

    2 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automatically assign teams device policy

    Automatically assign teams device policy to new teams devices.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support cameras on teams phones

    It seems silly that there are certified Microsoft Teams phones -- but they're crippled in that they don't support video. I have clients that use VoIP phones with Video all the time, the brand they use -- Yealink -- is one of your certified partners. I can install team on a phone, iPad, android device, windows device and have video .... but not a device developed in concert with Microsoft. Seems a little silly.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please allow channels and teams searchable

    To allow channels and teams searchable in iOS Teams

    2 votes
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  8. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Full Skype delegation abilities

    With Skype - when you are added as a delegate, the phone line of the user you are managing calls for shows up on your IP phone and you are able to see when they are on a call, have answered a call, etc.
    On Teams, although the delegate function is available on the app, once added, you don't see the bosses line on your phone automatically (unclear if possible at all). They have to keep me on as a delegate on Skype for this to be available. As long as it is like this, we cannot fully cutover to…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Better integration between Teams and OneDrive for Business (iOS)

    We have a group of sales employees on the road trying to use Teams. When they are online, things are great. When they go off line they are confused where to find files.
    If we could have OneDrive files exposed within the Channels > Files tab so a file which is synchronised locally can be opened seamlessly it would be great.
    The feature could work by displaying a sync icon for any files found locally. Synchronising can still take place via OneDrive.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. oredring files, folders on mobile apps

    how can we order the files, folder on the iOS application

    2 votes
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  14. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. call queues - Prompt to accept queue call.

    As an Admin you should be able to disable the confirm accept call prompt for queue calls. Let me provide an example so that the request is clear:
    Customer calls call queue
    Call queue rings user
    User answers the phone
    Teams then ask the user to press one to accept the call.

    That is the prompt that as a Teams Admin (Voice Admin), however, the rights get setup, you should be able to disable.

    1 vote
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Smoother integration of MS Teams with Polycom Desk Phone

    I have a Polycom VVX 201 desk phone. Currently, to integrate with MS Teams, I enter my user credentials directly into the Polycom desk phone:

    username myOffice365Email
    domain office.com
    email myOffice365Email
    pwd

    When anyone phones my MS Teams phone number, both my iPhone 7 rings as well as the Polycom Desk phone.

    NEW IDEA: using the the MS Teams app on my desktop PC, setup Polycom Desk Phone. This way, all of my devices ring simultaneously when external person rings my MS Teams phone number

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Reduce latency in phone calls.

    There is a time lag between transmission and reception (sometimes as much as 0.5s). This is a problem for a real-time voice conversation.

    Reduce time to less than 0.1s

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Assigning a Primary Device

    There doesn't seem to be a way for you to choose a primary device. Currently it seems phone calls will come through to my mobile rather than my desktop Teams even when I am using it and my phone is locked. There should be a way to assign Desktop Teams as the primary for calls rather than mobile.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Let the user suppress the phone number for outgoing calls

    It is confusing for external people if I call them with unknown numbers. In order to test calling functionality, it should be able to suppress the outgoing number. It's better to show no number than a number, that won't exist anymore when we finished testing. The formerly called person would be confused when he uses the number to call back.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. Support for expansion modules / sidecars on desk phones

    I noticed that a few phone manufacturers now support Teams on desk phones - such as the Yealink T56A, what it doesn't support is the expansion modules that are extremely useful for receptionist. Skype for Business supported the Yealink T48G and the EXP40 expansion module. The T56A supports the EXP50 module but Teams doesn't support the module, only the desk phone itself.

    1 vote
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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