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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

The Fine Print:  We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.  

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  1. MS Teams for enterprises - Provisioning

    After having over 2 years of enterprise experience with SfB-Online automation, talking about Cloud-only solution for over 50k employees cannot believe it is part of the same MS suite as Azure products.
    I am really keen to see MS Teams supporting Graph API for all types of identity provisioning including telephony management without 30 years old limitations i.e.:
    -throttling (only solution now to use several Admin accounts)
    -lack of object layer transparency (unable to create efficient serialization to build enterprise level solutions)
    -old dog new tricks (SfB supports OAuth authentication only by passing "password" as password and bearer token as…

    13 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. 独自の着信音をアプリで設定できるようにしてほしい

    着信音がアプリの通知音のため、気づきにくい。また、同じ音のため、誰の着信か分かりづらい。
    一人一人違う着信音に設定できるようにしてほしい。

    12 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. Multiple screens view

    Allow for multiple screens instead of 4 So everyone can see each other or I can choose the number of screens or select screens to view

    11 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Face-ID / Touch-ID Login

    A great idea would be Face-ID or Touch-ID for the application like it’s provided at the Outlook App for different mobile devices or tablets. This would be a great feature so secure the access.

    11 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Team Meeting/Conference call

    Allow for multiple organizers in a conference call. This will hopefully fix the problem if the organizer can not make the call/meeting the meeting can still happen when another organizer enters the meeting.

    11 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Auto attendant holiday call flow should use multiple holidays

    Per this announcement there are now centralized tables of holidays: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16934143-rename-of-team-channel-doesn-t-rename-associated-s

    The problem is the UI for the Auto Attendant only allows you to pick one holiday when setting up a holiday call flow. Even though you can maintain a centralized list of holidays, this means you still have to edit your Auto Attendant holiday call flow and setup a unique call flow for each holiday independently.

    You should also have the same options to select for a holiday call flow as you do for the after hrs call flow.

    10 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Configure Voicemail on IP Handsets

    Enable users to access the voicemail options on IP handsets (such as the AudioCodes C450HD) or on the Android App that are available in the PC Software. Change Voicemail greeting, Forward calls, Also ring, ring duration, etc.

    10 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. Support for portable wifi enabled phones or Dect

    Allow vendors to develop and deploy wireless portable devices for calling.

    There is no device on market for both Skype online or Teams that is Wireless and portable. Deploying mobile phones with Teams or the Skype at is not professional and does not work well in testing.

    Vendors have claimed this is due to Microsoft refusing to certify this type of device.

    8 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Incoming Calls when already on a call

    When any of my user's are in a call and someone else calls them, they get blasted by another ring which completely overpowers the person they are currently talking to.

    8 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Accepting calls to call queue in MS Teams

    • When someone calls the call queue and clicks on the headphone to "accept" the call in MS Teams everything works fine.
    • If someone calls the call queue and DO NOT click the headphone in MS Teams, but outside (as in the attached picture), 
    then the call seems to be accepted, HOWEVER
    o The call was not put through
    o It does not even ring with the other participants.
    o The caller is still waiting for someone to answer the call
    o But this is only with call queue calls like this: if someone calls me directly and I…

    8 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Support real phones

    I like phones. Real ones, not headsets or little speakers. Please support them, they are far from obsolete.

    8 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Backgrounds

    Couldn’t find the backgrounds while using the app in my phone.

    7 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow Admins to Remotely Login Phones

    Going from an environment where PIN Auth could remotely login a customer's phone without any interaction from the user, to requiring the user to login is a terrible burden placed on the implementation & IT support team. If not PowerShell, at least an option on the teams admin device management page to select what user to login. https://admin.teams.microsoft.com/devices/manage

    7 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Record Voicemail Greeting on Crestron Device

    Please add the option to record your voicemail greeting on physical phones such as the Crestron Flex UC-P100-T. For users that don't have PC audio, there isn't a good way (other than mobile app which some users don't want to have) to update their greeting.

    7 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. IPhone cannot log in and present a login error

    IPhone cannot log in and present a login error

    7 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Provide an audible signal when a call comes in.

    Provide an audible phone ring when a call comes in. This is basic stuff. Fix it.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unhighlight read msgs.

    When I click on a msg under the Activity tab and read the msg., then Teams should unhighlight the Group where the msg resides. It makes it look like there’s another msg for me to read.

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Enable Polycom desk phone to join a channel meeting, not just a generic teams meeting

    With the VVX phones, you can click to join a meeting in Teams, UNLESS this meeting is a channel specific meeting. Please fix this bug/issue. Thanks!

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. How do I setup call fowarding to other Phone #'s?

    How do I setup call forwarding to other Phone #'s?

    6 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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