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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplications are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We updated our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

The Fine Print:  We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.  

How can we make Microsoft Teams better?

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  1. IPhone cannot log in and present a login error

    IPhone cannot log in and present a login error

    5 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  2. Configure Voicemail on IP Handsets

    Enable users to access the voicemail options on IP handsets (such as the AudioCodes C450HD) or on the Android App that are available in the PC Software. Change Voicemail greeting, Forward calls, Also ring, ring duration, etc.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  3. save phone number for meeting to call me

    in skype i have the option to list my most common numbers for meeting to call me. i now have to type in the phone number everytime.

    4 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  4. Skype for Business needs fax capabilities

    Skype for Business needs fax capabilities

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  5. Accepting calls to call queue in MS Teams

    • When someone calls the call queue and clicks on the headphone to "accept" the call in MS Teams everything works fine.
    • If someone calls the call queue and DO NOT click the headphone in MS Teams, but outside (as in the attached picture), 
    then the call seems to be accepted, HOWEVER
    o The call was not put through
    o It does not even ring with the other participants.
    o The caller is still waiting for someone to answer the call
    o But this is only with call queue calls like this: if someone calls me directly and I…

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teams incorrectly handle VoIP calls - headset/handsfree streams

    normally VoIP call is recognized by the app (such as SfB) and stream audio to defined headset/hands-free device connected. Teams can't do that with several different consequences - starting from lack of proper support for headsets and impossibility to stream audio on different devices - e.g. regular audio to speakers and VoIP to hands-free set.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unhighlight read msgs.

    When I click on a msg under the Activity tab and read the msg., then Teams should unhighlight the Group where the msg resides. It makes it look like there’s another msg for me to read.

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  8. How do I setup call fowarding to other Phone #'s?

    How do I setup call forwarding to other Phone #'s?

    4 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  9. Drop Teams

    This is more a thought that an idea, but I have worked with MS software for almost as long as it has be available and this is starting to feel like you are pushing your version of Facebook into a product that is so overloaded with features it is difficult to use. I am never sure if my posts are private or public most of the time I can't find what I am looking for and the Voice/Video drags my system down and the audio locks and skips. It feel like I have the latest version of Zune. Please, you…

    4 votes
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    3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add the consult transfer options to 3PIP phones

    Can the consult transfer feature be made available for the IP-Hardphones. A lot of smaller companies use the hardphones to start using teams to replace there PBX and are missing this feature

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make sure that teams works with Jabra Speakerphone Answer and Hangup Keys

    I have a PH5001U Jabra Speaker Puck. The answer and hangup keys to not answer teams calls or hang them up correctly

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inventory Report

    We are after reporting capabilities to capture granular detail on activity within Skype for Business and would like to have a report with below data captured on a per user basis :

    1. Name of Devices logged in From
    2. Duration of the Session
    3. IP address of the Device
    4. Mac Address of the Device (Being able to use this for maintaining inventory - for example Polycom Skype enabled devices)
    5. Fimrware of the Device
    6. Number of calls made from each device

    Understand some information we can get from the call quality dashboard - not all of them

    3 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  13. I miss dialpad in iphone app for teams i am not able to use dialplan via microsoft teams on my mobile

    Add dialpad to microsoft teams on mobile devices allow to make calls outside the business with callolan

    3 votes
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    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please add sounds control for calls, super loud when using Bluetooth headset. General volume is bypassed by Teams, bad. :(

    Please add sounds control for all types of calls, super loud when using Bluetooth headset, can't turn it down. General volume is bypassed by Teams, bad. :(

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  15. add or call contacts without phone number (but with email)

    Please let us add a Contact without Phone Number. I can't add a Contact who has no Phone Number (only Email).

    Even if he has a Calling Plan (and a number), and i want to call the Email Address, not the Phone Number, its not possible.
    If this contact calls me once, i can call back without problems.
    But can't still add him as Contact.
    As long as the contact didn't call me first, i can't even call him through the chat or elsewhere.
    If i paste the Email instead of the Phone Number while creating a Contact, Teams adds…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to Press '*' and '#' on Teams Phone Edition Devices to Lock

    I would love the ability to be able to press the * and # Keys at the same time to lock my desk phone instead of waiting for the timeout period. This provides users the ability to quickly lock their phone if they are getting up from their desk.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  17. Launch App/Url on inbound call, passing telephone number.

    We would like to launch an app,url or flow based on an inbound number. To achieve passing a telephone number for the purpose of presenting a popup with the inbound caller details.

    Example
    Execute command on inbound call
    http://www.mysite.com/myintergration.htm?number=%P
    Launches a browser, opens a webpage and passes it the caller number
    *c:\myapp\myapp.exe %P - this launches an application on your computer and passes it the caller's phone number.

    Variables
    %P - formatted phone number
    %F - First Name
    %L - Last Name
    %N - Full Name
    %C - Full canonical format
    %E - E164 phone number

    This is how Ringcentral…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  18. Full Skype delegation abilities

    With Skype - when you are added as a delegate, the phone line of the user you are managing calls for shows up on your IP phone and you are able to see when they are on a call, have answered a call, etc.
    On Teams, although the delegate function is available on the app, once added, you don't see the bosses line on your phone automatically (unclear if possible at all). They have to keep me on as a delegate on Skype for this to be available. As long as it is like this, we cannot fully cutover to…

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  19. Better integration between Teams and OneDrive for Business (iOS)

    We have a group of sales employees on the road trying to use Teams. When they are online, things are great. When they go off line they are confused where to find files.
    If we could have OneDrive files exposed within the Channels > Files tab so a file which is synchronised locally can be opened seamlessly it would be great.
    The feature could work by displaying a sync icon for any files found locally. Synchronising can still take place via OneDrive.

    2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 votes
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    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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