Currently the Teams IP Phones are not useable cause in order to dial a call you have to use the onscreen keyboard to search for a contact to see presence or to dial the call. Teams IP Phones need to be able to place certain contacts on a speed dial tab that will show certain contacts and their presence status on one screen. You should be able to glance at the speed dial tab to quickly see who in your team is online and dial them.

We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

TEAMS Contacts and Favorites need to be able to import into Polycom phones like they do with SfB.

You are pushing us towards Teams only, so we need a solution!

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

When using an IP Phone like Yealink T55A, T56A or T58A teams edition you are able to access your global address book but you can't access your personal contact from outlook.

Teams IP Phones with Japanese language cannot input Japanese characters in contact search bar etc.. Request to allow JP input on Teams IP Phones

Right now our users only see incoming phone numbers, we would like to see the Calling Party Name.

Please setup a portal and email offering to notify admins when a tenant will be updating the physical phones (Polycom/Yealink/etc.). We want to allow Microsoft to manage these updates, but would like notification to allow support to better troubleshoot potential issues.

I noticed that a few phone manufacturers now support Teams on desk phones - such as the Yealink T56A, what it doesn't support is the expansion modules that are extremely useful for receptionist. Skype for Business supported the Yealink T48G and the EXP40 expansion module. The T56A supports the EXP50 module but Teams doesn't support the module, only the desk phone itself.

3CX integration please. Able to use the 3cx phone system via teams interface.

Skype for Business needs fax capabilities

My teams phone (Yealink T58A) displays all the details of my calendar items including those which have been marked as private. without locking my phone, which I prefer not to do, anyone is able to look through this information which I would like to keep private. I would like to make my phone teams display either filter private calendar items or not display my calendar at all.

Extend the support for 3PIP phones to 2025 or later! Anyone that just invested in Teams VoIP with 3PIP phones recently will only get about 4 years out of the investment. This is a big hit to any company that runs on the thrift IT model (small orgs, governments, etc.)

Here is the announcement for reference. https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-phones-3PIP-support-with-Microsoft-Teams/ba-p/789351

I want to be able to hang up on someone if they haven't answered yet. Sometimes I call the wrong contact or I realize they're not available but I can't disconnect that call without disconnecting my entire call.

Enable users to access the voicemail options on IP handsets (such as the AudioCodes C450HD) or on the Android App that are available in the PC Software. Change Voicemail greeting, Forward calls, Also ring, ring duration, etc.

When any of my user's are in a call and someone else calls them, they get blasted by another ring which completely overpowers the person they are currently talking to.