We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

When using an IP Phone like Yealink T55A, T56A or T58A teams edition you are able to access your global address book but you can't access your personal contact from outlook.

Goal: Connect Existing .NET desktop CTI client with a running instance of Microsoft Teams

Is it possible with Teams SDK:
• to observe incoming PSTN calls that go trough Teams client?
• to accept or deny the incoming PSTN call?
• to observe the call status of the PSTN call (offering, connected, disconnected)?
• to initiate a new phone call with the PSTN number?

When calls are forwarded to another external extension (i.e. mobile) the number that came up on the mobile is the user phone number and not the original number of the person calling who has been forwarded to the mobile. It would be great to retain the original caller so user knows who is calling.

I noticed that a few phone manufacturers now support Teams on desk phones - such as the Yealink T56A, what it doesn't support is the expansion modules that are extremely useful for receptionist. Skype for Business supported the Yealink T48G and the EXP40 expansion module. The T56A supports the EXP50 module but Teams doesn't support the module, only the desk phone itself.

Allow vendors to develop and deploy wireless portable devices for calling.

There is no device on market for both Skype online or Teams that is Wireless and portable. Deploying mobile phones with Teams or the Skype at is not professional and does not work well in testing.

Vendors have claimed this is due to Microsoft refusing to certify this type of device.

A great idea would be Face-ID or Touch-ID for the application like it’s provided at the Outlook App for different mobile devices or tablets. This would be a great feature so secure the access.

3CX integration please. Able to use the 3cx phone system via teams interface.

As we implement TEAMS to our global organizations the TEAMS enabled phone options is lacking for manufacturing areas and common areas.

The Poly, Audiocodes and Yealink devices are great for general office spaces. But need a simpler phone for common area like guest phone in front lobby or ruggedized phone for manufacturing areas that does require a large touchscreen display.

Our VoIP phone system is up for renewal in 18months. I'd like to move the company across to Teams for telephony but without TAPI I cant do that. Any chance of creating a Teams TAPI extension our plugin so we can use with a variety of CRMs?

Going from an environment where PIN Auth could remotely login a customer's phone without any interaction from the user, to requiring the user to login is a terrible burden placed on the implementation & IT support team. If not PowerShell, at least an option on the teams admin device management page to select what user to login. https://admin.teams.microsoft.com/devices/manage

Extend the support for 3PIP phones to 2025 or later! Anyone that just invested in Teams VoIP with 3PIP phones recently will only get about 4 years out of the investment. This is a big hit to any company that runs on the thrift IT model (small orgs, governments, etc.)

Here is the announcement for reference. https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-phones-3PIP-support-with-Microsoft-Teams/ba-p/789351

Teams IP Phones with Japanese language cannot input Japanese characters in contact search bar etc.. Request to allow JP input on Teams IP Phones

My teams phone (Yealink T58A) displays all the details of my calendar items including those which have been marked as private. without locking my phone, which I prefer not to do, anyone is able to look through this information which I would like to keep private. I would like to make my phone teams display either filter private calendar items or not display my calendar at all.

着信音がアプリの通知音のため、気づきにくい。また、同じ音のため、誰の着信か分かりづらい。
一人一人違う着信音に設定できるようにしてほしい。

Allow for multiple organizers in a conference call. This will hopefully fix the problem if the organizer can not make the call/meeting the meeting can still happen when another organizer enters the meeting.