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Thanks everyone for supporting Teams. We’re listening and we really appreciate your feedback.

Sincerely,
Suphatra

How can we make Microsoft Teams better?

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  1. click to dial

    Add Click-to-dial for tel protocol. Our staff makes a lot of calls and has to copy and paste phone numbers right now. Would love to see an option for Teams to handle "tel:" protocol or another option for the ability to click-to-dial phone numbers within a web browser. This needs to be supported on Windows and Mac.

    19 votes
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      3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
    • BToE

      We need BToE support with our Polycom deskphones. Without it, we will have to always run Skype for Business side by side to sign in our users to the phones.

      8 votes
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        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
      • Barge, Whisper, Listen In

        I found a similar request for Skype here (https://www.skypefeedback.com/forums/299913-generally-available/suggestions/8900035-monitoring-features-silent-monitor-whisper-bar). I haven't been able to find documentation on implementation of the following so wanted to throw it out there just in case.

        1) Whisper - Managers or supervisors can tell agents what to say (advice or answers) without customer hearing them.

        2) Barge In - Managers or other users can jump on a call without permission from the original user to help with a call (especially useful in call center situations).

        3) Listen - Managers or other users can listen in on a call, given they have the access…

        7 votes
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          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
        • When i call someone, I can't hang up the call. Maybe i called the wrong person or I changed my mind.

          I want to be able to hang up on someone if they haven't answered yet. Sometimes I call the wrong contact or I realize they're not available but I can't disconnect that call without disconnecting my entire call.

          3 votes
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            1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              3 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
            • Call should be picked up on multiple device

              When I open Team on desktop (Mac), if someone calls me, the call can only be picked up on the desktop. There’s no notification nor the ability to pick up or join the call on my iPhone.

              3 votes
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                0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
              • IPhone cannot log in and present a login error

                IPhone cannot log in and present a login error

                3 votes
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                  1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                • Drop Teams

                  This is more a thought that an idea, but I have worked with MS software for almost as long as it has be available and this is starting to feel like you are pushing your version of Facebook into a product that is so overloaded with features it is difficult to use. I am never sure if my posts are private or public most of the time I can't find what I am looking for and the Voice/Video drags my system down and the audio locks and skips. It feel like I have the latest version of Zune. Please, you…

                  3 votes
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                    1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow for one-off calls without creating a contact

                    Maybe I'm missing it, but it looks like Teams wants me to create a contact in the Chat section before I am able to place a Teams call to someone. I do a lot of one-off calling and don't want to litter my Contact Lists or Groups

                    2 votes
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                      0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                    • DTMF Tones do not work when in a call

                      If i use teams to make an external call (using my skype for business phone number) the DTMF tones are not detected. So if i'm on a call that asks me to enter my PIN or some other input, it does not work

                      2 votes
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                        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                      • 2 votes
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                          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                        • Enable Teams to mute all other computer sound when making or receiving a call

                          It is a nuisance having to manually pause a radio station when making or receiving a call using Teams.

                          1 vote
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                            0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                          • 5-7 second delay before calling end can hear when picking up call with Polycom phone

                            When a call comes in from the Auto Attendant / Call Queue and the call is picked up on a Polycom phone there is a 5-7 second delay before the calling end can hear audio. This delay is pretty long and causes confusion, it should be 2 seconds at the most.

                            1 vote
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                              0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                            • Have an obvious place where we can learn about adding features (example getting Call icon/capability).

                              We have E3. Haven't been able to find out how to add the calls icon with ability to include people outside my organization in meeting (via phone). I've set guest access for channels and teams but have not found way to add this feature.

                              1 vote
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                                1 comment  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                • 1 vote
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                                    0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                  • bluetoothで会議中、表示を切り替えると音声の入出力ソースが切り替わる

                                    bluetoothで会議中、表示を切り替えると音声の入出力ソースが切り替わるので、切り替わらないようにして欲しい。
                                    iOS-iPhoneX or iPhone6S plus にて発生。

                                    1 vote
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                                      0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Simultaneous ring of mobile phone when TEAMs rings

                                      Is it feasible to simultaneously direct a land line / mobile phone to SIM ring the TEAMs Ap? or vice versa?

                                      1 vote
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                                        0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                      • oredring files, folders on mobile apps

                                        how can we order the files, folder on the iOS application

                                        1 vote
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                                          0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
                                        • callling on slower networks

                                          Provide options to make effective use of all existing call options on a phone (iPhone x app not responding when on slow networks)

                                          1 vote
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                                            0 comments  ·  IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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