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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

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  1. PLEASE fix desktop app performance on macOS!! Constant high CPU usage and memory leaks!

    I'm running Teams desktop app on macOS Catalina and the performance is TERRIBLE! If I get on a single 1-on-1 video call, the fan on my 2017 MacBook Pro starts spinning like crazy, CPU usage goes up to about 85%, and app begins to use over 1GB of RAM! To put it in perspective, I can get on a Zoom call with 10 other people, CPU usage is at less than 20%, and memory usage never passes 300MB

    I've read on other forums to disable GPU acceleration in the settings, but that has only marginally helped.

    Please fix your app!

    922 votes
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    186 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your reports. We released client and service updates this week, that address many MacOS-specific performance issues. We are also aware of recent performance issues with Microsoft Teams meetings, especially on laptops and when using external monitors.

    The team is working to resolve these issues. In the meantime, please find troubleshooting information here: https://docs.microsoft.com/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k.

  2. volume

    Since the update during the week of May 7, 2018, every time I join a meeting, my system volume gets adjusted to be extremely high, which is highly uncomfortable with headphones.

    Previously, the volume wasn't adjusted at all. Please restore it to this state.

    279 votes
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    137 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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