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← Microsoft Teams UserVoice
Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:
1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (Please include only one suggestion per post. Duplicates are merged together.)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly

For official product and feature updates we recommend three things:

Stay tuned here: We update our work items monthly
Read our Blog: Official announcements come from our blog at https://aka.ms/TeamsBlog
Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap

Update: Microsoft will be moving away from UserVoice sites on a product-by-product basis throughout the 2021 calendar year. We will leverage 1st party solutions for customer feedback. Learn more
The Fine Print:  We have partnered with UserVoice, third-party service and your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including license terms. Please do not send any novel or patentable ideas, copyrighted materials, samples or demos for which you do not want to grant a license to Microsoft.   

How can we make Microsoft Teams better?

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  1. PLEASE fix desktop app performance on macOS!! Constant high CPU usage and memory leaks!

    I'm running Teams desktop app on macOS Catalina and the performance is TERRIBLE! If I get on a single 1-on-1 video call, the fan on my 2017 MacBook Pro starts spinning like crazy, CPU usage goes up to about 85%, and app begins to use over 1GB of RAM! To put it in perspective, I can get on a Zoom call with 10 other people, CPU usage is at less than 20%, and memory usage never passes 300MB

    I've read on other forums to disable GPU acceleration in the settings, but that has only marginally helped.

    Please fix your app!

    1,066 votes

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    212 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    partially done  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your reports. We released client and service updates this week, that address many MacOS-specific performance issues. We are also aware of recent performance issues with Microsoft Teams meetings, especially on laptops and when using external monitors.

    The team is working to resolve these issues. In the meantime, please find troubleshooting information here: https://docs.microsoft.com/microsoftteams/troubleshoot/known-issues/teams-slow-video-meetings-laptops-4k.

  2. volume

    Since the update during the week of May 7, 2018, every time I join a meeting, my system volume gets adjusted to be extremely high, which is highly uncomfortable with headphones.

    Previously, the volume wasn't adjusted at all. Please restore it to this state.

    298 votes

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    146 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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