Notifications built into the OS (which all apps I've seen use other than Outlook and now Teams) are more functional and allow for more user control. Most importantly, they honor Do Not Disturb settings, which is critical.2,413 votes
We are getting closer… the team is almost ready to rollout MacOS notification support internally for testing – we hope to have it to the public by the end of this quarter.
Not sure about the desktop clients because there isn't one available for my operating system. However, the web app is essentially unfit for purpose because I can't tell when anyone is trying to contact me unless I sit there, constantly staring at the app.357 votes
This is still being worked upon and making good progress! Stay tuned for additional updates.
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