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  1. Fix Mac client updates

    Multiple problems reported:

    #1
    It seems whenever the OSX client updates, we get a "An update is ready to install. Microsoft Teams is trying to add a new helper tool." authentication request, then the app quits. Or sometime the app just quits on it's own without any notification. When it launches again, the "loading" box then sometimes doesn't disappear. I really want to roll this out for our teams to start playing with, but having the app quit on us ~10 times a day without notification makes it unusable.

    #2
    On most Macs I’ve tried, the automatic update framework is…

    230 votes
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      62 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →

      I will be closing this topic since the feature request has been split apart into each individually requested item. This will allow you to see when items are actually closed out and moving ahead instead of having one item giving a perpetual misrepresentation of multiple pieces.

      Please take the time to vote for each of these you are impacted by.

      1) OSX client updates – app quits multiple times a day – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838036

      2) MAC app fails to update with standard account (needs admin creds) – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838069 (This item is completed)

      3) Update files are stored on the MAC taking up a lot of disk space – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838114

      4) Need prompt before updating on MAChttps://microsoftteams.uservoice.com/forums/555103/suggestions/33838126

      5) After update on MAC – notifications are missed – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838144 (This item is due to individual organizations not using modern authentication – once modern authentication is used, this issue will no longer…

    • option arrow on OSX native keyboard shortcut overridden by teams

      Please REMOVE the key binding for option+left/right arrow keys on OSX. The native shortcut moves the cursor word by word (same as ctrl+arrow on windows).... I promise no one wants to navigate to the next tab over with this key binding - please revert this change and don't override any native OSX keybindings.

      And please implement the "up arrow" to edit last message. This is a time killer not having this feature.

      88 votes
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        13 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →

        This feature request is in testing!

        No exact release date is available but it is making its way through our testing rings and making good progress.

        I’ll keep you posted as it moves closer to release.

        -Warren

      • Add a remind me option

        Please add a "remind me" option for each message. Sometime I can read a message but cannot respond to it right now. So my goal here is to set a reminder to respond to the message later.

        73 votes
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          1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
        • Outlook (Mac) and Teams better integration

          Hi,
          Outlook for Mac and Teams are not working together regarding attachments or mail publication:
          - For attachments: it could be great, from a mail with attachements, to have a quick and easy way to publish the attachment into a channel (with a comment). Today, to do that, I need to save the attachment to my Mac and then upload it to Teams...
          - For emails: I know that it is possible to send a mail to a channel but it could be better to have a "publish to teams" action in the email ribbon that act as a way…

          71 votes
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            6 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
          • OSX client updates - app quits multiple times a day

            It seems whenever the OSX client updates, we get a “An update is ready to install. Microsoft Teams is trying to add a new helper tool.” authentication request, then the app quits. Or sometime the app just quits on it’s own without any notification. When it launches again, the “loading” box then sometimes doesn’t disappear. I really want to roll this out for our teams to start playing with, but having the app quit on us ~10 times a day without notification makes it unusable.

            60 votes
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              13 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →

              Please email me your logs so I can have the development team investigate.

              You can generate logs by using the shortcut CRTL+ALT+SHIFT+1

              This will generate a txt file in your Downloads folder starting with the name “MSTeams Diagnostics Log……………”.

              Please email the logs to: TEAMSML@microsoft.com and use the Subject line of “OSX client – App Quits”

              Thank you!
              -Warren

            • Better MacOS X menu integration

              Mac OS X defaults should just work. I want a preferences menu item. I want the hotkey that goes with that. I want a menubar, and not a start menu.

              53 votes
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                1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
              • Add desktop notification for Mac Client

                It just helps not to miss any updates/conversations

                48 votes
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                  0 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                • Make Teams for Mac available in App Store/VPP

                  I love that OneNote is available in the Mac App Store, and it'd be great if Teams were too since it's also free. Deploying, updating and generally managing VPP apps is much simpler than having to package manually etc. This would make deploying Teams to our Mac departments much easier.

                  44 votes
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                    1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mac: Please include an audio input/output/video device option for "System Default"

                    Currently in Teams calls (same on SfB Mac actually) when I go to chose which audio device to use, I am not presented with a choice of "System Default".

                    Every other VOIP program on the Mac (personal skype, google hangouts, facebook) has this option which allows you to control your device from one spot and have it used in all your clients.

                    Can we please add this option .... cross OS would be ideal, if it's possible in Windows too.

                    36 votes
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                      1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                    • Need prompt before updating on MAC

                      Every time there is an update for the desktop client (at least on Mac) the client updates automatically without prompting the user, which always seems to invalidate the session. There should be an option to prompt the user before the client is updated. (similar to how VS Code does it, perhaps)

                      31 votes
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                        2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                      • Mac notification banner interaction

                        On a Mac, I want to be able to swipe away new messages AND reply in the notification window, just like Slack

                        25 votes
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                          4 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                        • Teams interrupts active window

                          When Teams runs in the background it randomly becomes active. e.g.: I have Teams open and I'm writing in word document. Suddenly while typing teams is active and my input goes into teams not into word anymore.

                          24 votes
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                            5 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                          • Teams should auth automatically with stored creds on Macs

                            Teams seems to store my credentials in my login keychain, whether I check the box directing it to do so, or not. It asks me to reauthenticate on a regular basis, and when it does so, it uses the keychain entry to fill the username and password fields for me, which makes the only remaining manual task the act of clicking the Submit button. Why? I'd prefer an option to configure automatic submission.

                            24 votes
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                              1 comment  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                            • Strike-through text

                              Please allow the option to have strike-through text in the desktop client for Teams on the Mac.

                              22 votes
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                                2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                              • Please remove the automatic minimize feature on the Mac version

                                Please remove the automatic minimize feature on the Mac version. Very annoying. Happens when the app hasn't been accessed in a certain amount of time but we still need it to remain open.

                                22 votes
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                                  7 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                • "Copy Image" in Teams doesn't work.

                                  When someone posts an image in a Teams channel, I right-click the image and click Copy Image.

                                  When I paste into a word document, it's a blank white box.
                                  When I paste into the macOS Messages app, nothing happens.

                                  21 votes
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                                    4 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Avoid separation between teams and chats.

                                    Teams and chats in one section (top: teams - below: chats)

                                    21 votes
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                                      2 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Shortcuts interfere with OSX bound shortcuts

                                      The Alt-E button in The Netherlands is standard bound to a "´" symbol, therefor in a message-inputfield you can't use that button to jump to the "find person/team" field because it will then type that character.

                                      21 votes
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                                        3 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please stop request to "Add Helper" Popups on the Mac.

                                        There is no indication on what the Helper does or what why I need to add the Helper. For all I know, I can be installing a virus.

                                        20 votes
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                                          7 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Do not display over full screen apps in MacOS

                                          When using Mail.app or other apps in full screen, sometimes Teams will pop up over the full screen app. Honestly, I don't know how you even do it, but it comes with all sorts of usability problems. Like not knowing how to move the windows to another desktop.

                                          Really, you should be using standard MacOS window behavior for everything. Teams is the odd man out at the moment.

                                          20 votes
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                                            7 comments  ·  Mac  ·  Flag idea as inappropriate…  ·  Admin →
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