We have noticed that our Teams statuses are consistently incorrect. Even when some team members are active in Teams they are shown as "away" or "offline". For example, although I can see that my status is "active", my colleagues see my status as "offline".
Can you please fix this bug?2,026 votes
Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.
If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to email@example.com.
I set myself to "Do Not Disturb"
I send a message or a chat.
Teams decides I'm available, and changes me to "Available."
NO, DND means JUST THAT. Please STOP changing my availability!200 votes
Once your tenant is using UPS (unified presence service), you should no longer have issues where DND changes back to available.
If you are on UPS, and are experiencing this issue, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with any details to firstname.lastname@example.org.
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