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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
2 — SUBMIT new ideas (any duplicates are merged together)
3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
4 — COMMENT in ideas’ threads, which we check regularly


For official product and feature updates we recommend three things:


Stay tuned here: We update our work items monthly
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Review the Roadmap: Our upcoming features can be seen within the Microsoft 365 roadmap site at https://aka.ms/M365Roadmap


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How can we make Microsoft Teams better?

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  1. Incoming call popup is does not display over other open windows

    When Teams is minimized to activity tray (lower right) the popup for an incoming call will place itself behind other windows I have open such as browsers etc.

    25 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Video when minimized

    If you minimize the client in a video conference, it would be great if it would bring up a small video window on top... similar to what Skype For Business when it is minimized and you are in a video call.

    25 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Teams meeting "Call Me" feature should disable computer audio

    During a Teams meeting when using the Equivalent to S4B's "Call me At" feature, After using the "call me" function the audio and microphone on my client remain on. This causes a feedback loop since we're usually calling a polycom in the same room.

    As an aside, it would be nice if there was list of "call me" numbers that we could build so we're not looking for phone numbers all the time

    24 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Meet Now Without Video. Video On/Off User Setting.

    In a conversation or team channel, you cannot "Meet Now" with video defaulted to OFF. If you set it for yourself, yours will not be started. But ANY other person that joins the conversation meeting will have their video turned on without an option to join without it on. This discourages team members from joining calls as they don't want to share video. You should also have a user setting to enable or disable video by default so they don't have to choose to disable video each time they join a meeting. Thanks!

    24 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add the ability to easily make a existing scheduled meeting a Teams Video meeting (Skype meeting).

    I have lots of existing scheduled meetings. It would be nice to easily add a video option when needed to existing meetings. I shouldn't have to recreate the meeting

    24 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Please add functionality to change size of windows in Teams meetings

    When we host video conference meetings with multiple participants the windows show very small. Please add functionality to let the user choose size of each window.

    23 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. voice settings

    The "voice settings" menu from SFB app (Android and IOS) should be implemented in Teams app as well. There you can choose whether calls to cellphone should be VOIP, VOIP on WiFi only or Cellular. In the Scandinavian countries operator-based forking is common, and this setting improves the integration between the operator and Teams. There could also be a setting "VOIP for Teams calls, Cellphone for PSTN calls". Also, make these settings configurable from O365 admin portal and/or Powershell.

    22 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Would like to have a Teams Soft Phone

    I hate Jabber as a chat agent, and the Skype underneath, already takes care of the screen sharing, and team collaboration via chat. However, it makes for a pretty good soft phone, but I would love it if Microsoft could partner with Cisco, or something be done to add a Soft Phone to the Teams ecosystem.

    22 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. Video Meeting option for locking screen for video recording

    Since Teams works so easily with Microsoft Stream to record meetings, my team has hosted training sessions where we have a webcam pointed on a presenter in front of a whiteboard. The output from these recordings isn't ideal because the UI splits the call into four windows.

    It would be great if there were an option under the ellipsis menu to enable "Presenter Mode" (perhaps use a different name to avoid confusion with the PPT feature) where the UI locks to the single user who has activated Presenter Mode in the same way that a screenshare locks the UI to…

    21 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. Basic reports and call lists for queues and AA

    Teams needs an overview, reports, log about the usage of call queues with some basic features like number of calls answered, missed, average waiting time.
    Also a list of answered and missed calls.

    I have some small businesses who use or want to use Teams as their primary phone system and need AA/Call Queues for some very basic form of "customer service line" (although that term might overstate what they need) and they want to see missed calls so they can return the call.

    21 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Please introduce 3rd party PSTN capabilities. We need conference bridges added to Microsoft Team meetings.

    Please introduce 3rd party PSTN capabilities. We need conference bridges added to Microsoft Team meetings.

    21 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. youtube tab only enables one video per tab

    I like that we can add a YouTube tab, but would like to be able to add multiple videos in one tab.

    Creating one tab for each video creates too much tabs, and therefore it gets confusing for users

    21 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Blur Background by default option

    Please add the option to Blur the background on every call.

    20 votes
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    7 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add people to call

    Today, if I am in a 1:1 phone call, I can not add another person, ad hoc, to the call. There should be a + symbol type icon to add another person.

    20 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Join meetings from Teams

    We should be able to join a meeting/call within the Teams app. Currently I can see the "Join" button from the 'Meetings' but when I press it I will be redirected to the web page. The meeting is initiated for Skype for Business.

    Thank you!

    20 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Teams Video needs more features

    The video feature set doesn't support collaboration.

    My team needs:
    1. Option for granting remote control.
    2. Integrated whiteboard.
    3. Flexible screen sharing and video, i.e. keep together or split on separate screens.

    20 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Background blur for Mac

    Hi,
    Please add the Background blur feature for Mac users!

    19 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. Extension Dialing

    Dailing by extension is a behavior that our customers and staff are very accustomed to. I expect most customers who are coming from other phone systems, ie. Nortel, RingCentral, and others are used to providing their extension to outside parties to call in to them rather than a bunch of random DID numbers. The July 2018 roadmap indicates that extension calling is available now (https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf) but this is not the case. At least not for external callers calling into an auto attendant.

    19 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Caller ID for outgoing Calls

    When you call someone using Teams as your Phone system, the caller ID on the receiving end only shows a phone number and location. It should be possible to tag the company name to the number for Caller ID purposes.

    18 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. mute

    Add the mute participant option to their icon on the main meeting screen. The mute feature is available under the participant icon, but it would be helpful to find the person right on the main screen. With large groups of people in the meeting, it would be helpful to have the mute option right on the screen for the person who is creating too much background noise or feedback vs scrolling through the list of people in the participant window.

    18 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
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