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Sincerely,
Suphatra

How can we make Microsoft Teams better?

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  1. Switch active call to Mobile phone

    Our customer should have a function to switch an active call from the computer teams client to a mobile team client.

    for example:
    You answer a call at the PC/teamsclient and want to leave your desk and continue the call with your mobile phone/Teamsclient.

    Normal call forwarding is not really useful in this case. It would be nice if there was something like a "Switch-Button".

    14 votes
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      0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
    • Video Meeting option for locking screen for video recording

      Since Teams works so easily with Microsoft Stream to record meetings, my team has hosted training sessions where we have a webcam pointed on a presenter in front of a whiteboard. The output from these recordings isn't ideal because the UI splits the call into four windows.

      It would be great if there were an option under the ellipsis menu to enable "Presenter Mode" (perhaps use a different name to avoid confusion with the PPT feature) where the UI locks to the single user who has activated Presenter Mode in the same way that a screenshare locks the UI to…

      14 votes
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        1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
      • It would be good a way to pin a user as maximized on video call

        When in a conference call, currently is not possible to pin the video to be maximized allowing to focus just in one person.

        14 votes
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          3 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
        • Allow microphone gain to be set by user

          During quiet times the app auto gains the call and this cannot be overridden. Under the old desktop Skype you could set the microphone gain to the desired level and turn off AGC. This option should be available

          14 votes
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            1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
          • Indicator if talking on Mute

            Mute option is very helpful when we don't want to be heard and prevent and disturbance in ongoing conversation however at times we un-knowingly forget to un-mute before talking on call or in P2P call. It would be helpful if we have indicator which alerts speaker if talking on Mute.

            14 votes
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              2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
            • Join meetings from Teams

              We should be able to join a meeting/call within the Teams app. Currently I can see the "Join" button from the 'Meetings' but when I press it I will be redirected to the web page. The meeting is initiated for Skype for Business.

              Thank you!

              14 votes
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                0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
              • Pop up a widget for incoming calls to make it easy to answer the call (e.g. Like Skype)

                If a call comes in on Skype, it pops up a window that lets me answer. Teams lack this and even makes me hunt for which contact is calling so that I can answer it.

                14 votes
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                  0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                • Webcam quality is very low

                  I have a full HD (1080p) webcam which hasn't the same quality in video call than with Skype for Business. We also have fiber optic Internet connection so it's not the cause of the poor image.

                  It happened on many different computers so I guess it's an issue from Teams.

                  Question: can you make the video quality much higher?

                  14 votes
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                    5 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Better support for video/phone calls in conference rooms

                    I need an easy way to pull up a video/phone call in a conference room without potentially exposing private messages, meetings, etc. This could be a different account, or a login with an option to enter teams with a limited "conference" based feature set. A "do not disturb" feature would work, but not completely disable private sections.

                    14 votes
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                      4 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                    • separate audio controls from the OS

                      It would be great if you could separate the audio config for the application away from the OS. This way, I can use a headset for calling, and an external mic for Cortana.

                      14 votes
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                        0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Show all participants on the screen on Teams. Only 4 people can be seen at one time.

                        Only up to 4 people can be seen at one time. All other video chat programs show all the participants video.

                        13 votes
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                          1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                        • Need a spam filter for calls

                          Please add the ability to have a call spam filter like outlook where we could click on the call history and have the option to always send the call to voicemail or to block a caller.

                          13 votes
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                            2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Reorganize the video feeds.

                            It would be beneficial if there was a way to manually reorganize the video feeds in realtime. i.e. Move the video windows around the screen and reorder them as we wish, when we wish.

                            13 votes
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                              1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Call Queue Opt In/Out Based on Status

                              If my calendar says I'm in a meeting, or if I'm away, etc, Teams changes my status accordingly. This should also change my call queue status.

                              If my status is Busy, Away, DnD, I should be automatically taken out of any or all of the call queues I'm a part of.

                              Ideally this should be a per-queue setup option. Along with giving call queue agents the ability to opt in/out, there should also be an option for status-based opt in/out.

                              12 votes
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                                0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Caller Recognition / Outlook Contact

                                While able to browse Outlook contact to dial a number for outgoing calls, incoming call and history will never match an existing Outlook Contact Name but rather present the E164 Number. Not practical at all.

                                12 votes
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                                  0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Save Audio/Video Settings for Future Meetings

                                  Every time I join a meeting, I'm prompted with a "Choose your audio and video settings" box... and every time, video is turned on and audio is turned off. I want the opposite settings so I have to toggle them for every meeting. Please save my settings for future meetings. Add a check-box to "Show these settings for every meeting" or "Save these settings as default". I want to be able to click "Join Meeting" and immediately join the meeting with predictable settings... prompting for these settings is a waste of time.

                                  12 votes
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                                    1 comment  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                  • youtube tab only enables one video per tab

                                    I like that we can add a YouTube tab, but would like to be able to add multiple videos in one tab.

                                    Creating one tab for each video creates too much tabs, and therefore it gets confusing for users

                                    12 votes
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                                      2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Enable Recording of PSTN Calls

                                      This option should be built-in, yet I haven't seen it in SfB or Teams. In many states in the US, call recording requires single-party consent. In other words, (where I live) if I'm on a call and want to record the call for my own purposes, I am legally allowed to do so without notifying the other parties on the line.

                                      I would like to be able to do this and it would be extremely useful to have built-in, along with a checkbox to auto-record all calls. For my organization's purposes, it would allow us to review how calls team…

                                      11 votes
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                                        0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Provide recording of audio and/or video meetings in Teams

                                        Provide recording of audio and/or video meetings in Teams for later playback

                                        11 votes
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                                          0 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • make more video call party

                                          currently you can view 4 user when you start video call from group chat.
                                          by some reason it would be more cool if this app can view all parties who join the video confrence

                                          11 votes
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                                            2 comments  ·  Video and Phone Calling  ·  Flag idea as inappropriate…  ·  Admin →
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