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Hi there, you’ve reached the user feedback site for Microsoft Teams. It’s managed by our Customer Advocacy Team inside Microsoft Teams Engineering led by Karuana Gatimu. Our entire team believes in representing your needs inside our engineering group and we appreciate the time you take to share them with us. Rest assured that a large team of dedicated people read and discuss your feedback!

Here’s how to get your voice heard:

1 — VOTE for existing ideas (this will also subscribe you to the idea’s status updates)
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3 — RATE the product by clicking the little orange star on this page. This helps us understand our overall standing with users. It will collect your rating every six weeks.
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  1. Call Queue and Auto Attendant Resource Licensing

    The idea of requiring Cloud PBX clients to license Call Queues and Auto Attendants is absurd. This is a basic functionality that is available similar services. Furthermore, sneaking in this change without advising any of you partners and or end-users is NOT acceptable. This is going to have a HUGE financial impact on some of our clients. Call Queues and Auto Attendants should be an intrinsic feature as it always has been with Skype for Business Online.

    24 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  2. Video Meeting option for locking screen for video recording

    Since Teams works so easily with Microsoft Stream to record meetings, my team has hosted training sessions where we have a webcam pointed on a presenter in front of a whiteboard. The output from these recordings isn't ideal because the UI splits the call into four windows.

    It would be great if there were an option under the ellipsis menu to enable "Presenter Mode" (perhaps use a different name to avoid confusion with the PPT feature) where the UI locks to the single user who has activated Presenter Mode in the same way that a screenshare locks the UI to…

    24 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  3. Extension Dialing

    Dailing by extension is a behavior that our customers and staff are very accustomed to. I expect most customers who are coming from other phone systems, ie. Nortel, RingCentral, and others are used to providing their extension to outside parties to call in to them rather than a bunch of random DID numbers. The July 2018 roadmap indicates that extension calling is available now (https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf) but this is not the case. At least not for external callers calling into an auto attendant.

    24 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  4. Meeting Record Quality is low

    The meeting record quality is worse than the actual realtime video. For screen share video's this can make somethings difficult to read due to the blocky-ness of the recording.

    24 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add functionality to change size of windows in Teams meetings

    When we host video conference meetings with multiple participants the windows show very small. Please add functionality to let the user choose size of each window.

    24 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teams meeting "Call Me" feature should disable computer audio

    During a Teams meeting when using the Equivalent to S4B's "Call me At" feature, After using the "call me" function the audio and microphone on my client remain on. This causes a feedback loop since we're usually calling a polycom in the same room.

    As an aside, it would be nice if there was list of "call me" numbers that we could build so we're not looking for phone numbers all the time

    24 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  7. Would like to have a Teams Soft Phone

    I hate Jabber as a chat agent, and the Skype underneath, already takes care of the screen sharing, and team collaboration via chat. However, it makes for a pretty good soft phone, but I would love it if Microsoft could partner with Cisco, or something be done to add a Soft Phone to the Teams ecosystem.

    24 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  8. Please introduce 3rd party PSTN capabilities. We need conference bridges added to Microsoft Team meetings.

    Please introduce 3rd party PSTN capabilities. We need conference bridges added to Microsoft Team meetings.

    23 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  9. voice settings

    The "voice settings" menu from SFB app (Android and IOS) should be implemented in Teams app as well. There you can choose whether calls to cellphone should be VOIP, VOIP on WiFi only or Cellular. In the Scandinavian countries operator-based forking is common, and this setting improves the integration between the operator and Teams. There could also be a setting "VOIP for Teams calls, Cellphone for PSTN calls". Also, make these settings configurable from O365 admin portal and/or Powershell.

    22 votes
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    1 comment  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  10. youtube tab only enables one video per tab

    I like that we can add a YouTube tab, but would like to be able to add multiple videos in one tab.

    Creating one tab for each video creates too much tabs, and therefore it gets confusing for users

    22 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  11. Opt in and out call queue's using / command

    Let users/agents be able to Opt in and Out call queue's using the Teams Client. Ideally using the / command option.
    Now they need to use https://aka.ms/cqsettings

    21 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to transfer call directly to voicemail

    In Skype you could select from a list of numbers for a user (ie. work number, mobile number, and voicemail) and choose which to transfer the call to, would love to be able to transfer directly to voicemail or a mobile number in Teams.

    21 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  13. Background blur for Mac

    Hi,
    Please add the Background blur feature for Mac users!

    21 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow selection of camera flicker frequency between 50hz & 60hz

    Allow selection of camera flicker frequency between 50hz & 60hz like the setting that is available in Skype for Business.

    We are just starting to use Teams for video calls and the frequency of the lights causes video flicker because this is not configurable.

    21 votes
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    4 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add people to call

    Today, if I am in a 1:1 phone call, I can not add another person, ad hoc, to the call. There should be a + symbol type icon to add another person.

    21 votes
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    5 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  16. Please have mute indicator stay visable, instead of auto- hiding. It is valuable to quickly identify if you are muted or not.

    Please have mute indicator stay visable, instead of auto- hiding. It is valuable to quickly identify if you are muted or not.

    21 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  17. Join meetings from Teams

    We should be able to join a meeting/call within the Teams app. Currently I can see the "Join" button from the 'Meetings' but when I press it I will be redirected to the web page. The meeting is initiated for Skype for Business.

    Thank you!

    21 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  18. mute

    Add the mute participant option to their icon on the main meeting screen. The mute feature is available under the participant icon, but it would be helpful to find the person right on the main screen. With large groups of people in the meeting, it would be helpful to have the mute option right on the screen for the person who is creating too much background noise or feedback vs scrolling through the list of people in the participant window.

    20 votes
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    0 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show all participants on the screen on Teams. Only 4 people can be seen at one time.

    Only up to 4 people can be seen at one time. All other video chat programs show all the participants video.

    20 votes
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    2 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
  20. Indicator if talking on Mute

    Mute option is very helpful when we don't want to be heard and prevent and disturbance in ongoing conversation however at times we un-knowingly forget to un-mute before talking on call or in P2P call. It would be helpful if we have indicator which alerts speaker if talking on Mute.

    20 votes
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    3 comments  ·  Calling  ·  Flag idea as inappropriate…  ·  Admin →
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